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Part Time Customer Support Jobs in Ohio (NOW HIRING)

Part Time Customer Experience Coordinator

Columbus, OH · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ... Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures ...

Part time Customer Service Manager

Cincinnati, OH · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

... support Talent Development of your team; utilize the leadership competencies for continued self ... Acknowledge customers, help locate the product and provide solutions * Participate in the truck ...

Part time Customer Experience Supervisor

Miamisburg, OH

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

Part Time Customer Experience Supervisor

West Chester, OH

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

Part Time Customer Experience Coordinator

Columbus, OH · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

Part Time-Customer Experience Coor

Wooster, OH · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

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Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are the most commonly searched types of Customer Support jobs in Ohio?

The most popular types of Customer Support jobs in Ohio are:

Infographic showing various Part Time Customer Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Part Time Customer Support Representative

Express Employment Professionals

Aurora, OH

$20/hr

Part-time

Posted 2 days ago

New


Job description

Customer Support Representative (Part-Time)

A growing health insurance agency is seeking a Customer Support Representative to assist clients with their health insurance needs across major carriers in Ohio. This role is ideal for someone organized, detail-oriented, and motivated to provide excellent service in a fast-paced environment.

Schedule & Compensation

  • Hours: 20–24 per week/3 full days per week (additional hours required during open enrollment)

  • Pay: $20hour

Key Responsibilities

  • Client communication — Answer phones, greet clients, and provide support to prospective and current customers

  • Data management — Add and maintain client information in CRM systems

  • Administrative support — Coordinate kits for agent appointments and assist with various projects

  • Carrier coordination — Handle cancellation letters, change requests, and updates

  • Renewal processing — Upload monthly renewals from carriers into CRM

  • Seasonal assistance — Support the team during the annual open enrollment period (October–December), including some Saturdays

Qualifications

  • High School Diploma or equivalent

  • Excellent communication and multitasking skills

  • Strong attention to detail and organization

  • Proficiency in Microsoft Word and Excel

  • Prior experience in health insurance (Medicare preferred)

  • Adaptable, self-motivated, and able to manage multiple projects

4 EASY WAYS TO APPLY

  • CLICK APPLY
  • TEXT or CALL 440-249-7755
  • WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087

ABOUT EXPRESS EMPLOYMENT PROS

  • NO COST TO YOU
  • Ranked in top 2% of all staffing agencies
  • 2023 Clearly Rated “Best of Staffing” award
  • 4000+ people placed in jobs yearly thru Express in Twinsburg
  • New jobs daily – most are never advertised
  • Register at Express and apply for 100s of jobs

#CLE5

PandoLogic. Keywords: Customer Service Representative, Location: Aurora, OH - 44202 , PL: 603766581

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

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