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Part Time Customer Support Jobs in Ohio (NOW HIRING)

Tjx

Part Time Customer Experience Coordinator

Columbus, OH · On-site

$14.50 - $15/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Ohio

Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Ohio? The most popular types of Customer Support jobs in Ohio are:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Part-Time Customer Account Representative

The Reserves Network Inc

Cleveland, OH

$20/hr

Full-time, Part-time

Posted 16 days ago

Job description

Part-Time Customer Account Representative| $20/hr.+ (based on experience) | 1st Shift
What Matters Most
Pay: Competitive hourly pay (based on experience)
Schedule: Part time, flexible hours
Location: Cleveland, OH | Approximately a six-month assignment

Job Description
As a Customer Success & Account Representative, you'll serve as the primary point of contact for customers, managing orders, preparing quotes, coordinating with production and shipping, and building lasting relationships to ensure an exceptional customer experience from order through delivery.
Responsibilities:
  • Provide exceptional customer service via phone and email.
  • Enter and manage customer orders accurately.
  • Prepare customer quotes and pricing.
  • Coordinate with production, purchasing, and shipping to provide accurate lead times and delivery updates.
  • Maintain customer information within CRM/ERP systems.
  • Process customer returns and resolve order-related questions.
  • Build and maintain positive relationships with existing customers while supporting account growth opportunities.
  • Work cross-functionally with internal teams to ensure customer satisfaction.
Qualifications:
  • Minimum of 3 years of customer service experience, preferably in a manufacturing or industrial environment.
  • Strong Microsoft Office skills.
  • Experience with CRM and/or ERP software preferred.
  • Excellent communication, organization, and multitasking abilities.
  • Accurate data entry skills with strong attention to detail.
  • High School Diploma or equivalent required.
  • Must be able to pass pre-employment screenings
Schedule & Pay:
  • Part-time, flexible schedule.
  • Approximately a six-month assignment.
  • Starting at $20.00/hour or higher based on experience.
Your New Organization:
A leading metal stamping and aluminum manufacturer providing optimized production for various industries. Known for our integrity and quality, the company designs and produces a wide range of solutions to meet diverse customer needs

Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base salary range for this position is $20/hr. or more based on experience, excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.