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Entry Level Customer Support Jobs in Ohio (NOW HIRING)

Burletto

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Entry Level Business Sales and Customer Support Reps

Columbus, OH · On-site

$40K - $55K/yr

... · Support and coaching from the best · There is no ceiling to what you can earn! · Top ... Customer care, sales, entry level sales, customer relations, entry level, entry level sales ...

Burletto

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Entry Level Business Sales and Customer Support Reps

Columbus, OH · On-site

$40K - $55K/yr

... · Support and coaching from the best · There is no ceiling to what you can earn! · Top ... Customer care, sales, entry level sales, customer relations, entry level, entry level sales ...

Moodreact

Customer Support Assistant

Holland, OH

This is an entry-level opportunity for someone with strong communication skills, attention to ... Maintain accurate customer records and documentation * Support office staff with administrative and ...

Alpha House Cincy

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Customer Service Specialist - Entry Level

Forest Park, OH · On-site

$48.30K - $67.50K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service ... We provide full training and ongoing support to ensure your success! Responsibilities: * Handle ...

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Ohio? The most popular types of Customer Support jobs in Ohio are:
What are popular job titles related to Entry Level Customer Support jobs in Ohio? For Entry Level Customer Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Ohio look for? The top searched job categories for Entry Level Customer Support jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Customer Support jobs? Cities in Ohio with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Entry Level Customer Service & Sales - 8 Positions Available

Entry Level Customer Service & Sales - 8 Positions Available

Xtra Mile Marketing Solutions

Dayton, OH • On-site

Full-time

Posted 19 days ago

Job description

Company Description
Xtra Mile Marketing Solutions is one of the fastest and most successful marketing and advertising firms in the Dayton area and we are currently going through a nationwide expansion.
Job Description
Entry Level Customer Service & Sales - 8 Positions Available
Customer service and sales experience are wanted to fill our Account Manager position.
We are currently accepting applications from individuals with experience working in customer service, customer relations, customer support and sales to work as part of our team.
This marketing and branding firm has recently expanded. We are seeking candidates that are outgoing,
personable & competitive looking for both professional and personal development. We have found that applicants with a background in customer service or sales are easily trained into our Account Manager
position. Pay is based upon performance. Ideal candidates are college graduates, or professionals with customer service & sales experience looking for a career change, since this is an entry level position.
Job Requirements
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals as well as improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Qualifications
Qualifications:
-Comfortable working both independently and as part of a team
-Customer service or sales experience
-Interest in Management Opportunity
-Natural leadership ability
-Looking to begin their career
-Able to complete tasks and meet deadlines
-Able to quickly learn and pick up on complex ideas
-Willing to multi-task, jump in and help any campaign
-Wants an exciting work environment
Additional Information
All your information will be kept confidential according to EEO guidelines.

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