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Entry Level Customer Support Jobs in Ohio (NOW HIRING)

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Confirmation of next day appointments Requirements (Entry Level) Must-Haves: * Strong verbal and ... Previous experience in customer service or call taking/ dispatch roles. * Familiarity with ...

Surge Staffing

Support Specialist I

Columbus, OH · On-site

$23 - $25/hr

Support Specialist I (Entry Level) Summary: The Support Specialist I provides frontline technical and administrative support to both internal staff and external customers through multiple ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Ohio?

The most popular types of Customer Support jobs in Ohio are:

What are popular job titles related to Entry Level Customer Support jobs in Ohio?

For Entry Level Customer Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Ohio look for?

The top searched job categories for Entry Level Customer Support jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Customer Support jobs?

Cities in Ohio with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Entry Level Customer Service Representative

Byers Car Rentals LLC

Newark, OH • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Do you find it exciting to meet new people? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" If so, join our team today! Here at Hertz, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  

What We Offer

  • Medical, Dental & Vision Insurance
  • Discounts on car rentals worldwide
  • Commission opportunities 
  • 401K Plan
  • Paid time off and vacation
  • Short/Long Term Disability
  • Life Insurance
  • Paid Training

Responsibilities

  • Ensure positive customer experience, making Hertz #1 in car rental company experience
  • Reach individual sales goals and customer service goals
  • Grow sales utilizing business-to-business sales tactics
  • Support branch’s business plan by assisting management
  • Uphold company standards by ensuring cars are presentable to customers
  • Clean and service facilities to ensure customer satisfaction

Qualifications

  • Previous sales and/or retail customer service experience preferred
  • Strong communication and multitasking skills
  • Ability to drive multiple types of vehicles
  • Ability to read and understand driving directions and maps
  • Proficiency in English
  • Valid driver’s license in good standing
  • High school diploma required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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