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Part Time Customer Support Jobs in Durham, NC (NOW HIRING)

Associa

Part-Time Customer Service Associate

Durham, NC · On-site

$13.25 - $18/hr

Associa Carolinas is looking for a part-time customer service associate to work at one of our ... This position would help support residents at the community's Activity Center. Work Schedule: Some ...

New

Hellios

Bilingual Customer Support Interns

Raleigh, NC · On-site

$15 - $19/hr

French speaking Customer Support Intern Location: Research Triangle Park, Raleigh, North Carolina ... as a part-time paid intern. This role provides hands-on experience within a fast-growing ...

Eupry

US Office Support and Operations Intern

Raleigh, NC · On-site

$14.75 - $19.50/hr

Eupry is looking for a part-time Customer Support Intern to help handle customer inquiries via phone and email out of our Raleigh, NC office. This is a unique opportunity to not only support ...

Eupry

US Office Support and Operations Intern

Raleigh, NC · On-site

$14.75 - $19.50/hr

Eupry is looking for a part-time Customer Support Intern to help handle customer inquiries via phone and email out of our Raleigh, NC office. This is a unique opportunity to not only support ...

NCSU

Client Support Specialist

Raleigh, NC · On-site

$17.50 - $23.50/hr

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... This role ensures high-quality customer service by managing multi-channel communications ...

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Durham, NC

Part Time Customer Support information

See Durham, NC salary details

$10

$22

$55

How much do part time customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time customer support in Durham, NC is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $25.53 per hour, depending on experience, location, and employer.

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Durham, NC?

The most popular types of Customer Support jobs in Durham, NC are:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,572 per year, or $22.4 per hour.

Part-Time Customer Service Representative

Animal Protection Society of Durham

Durham, NC • On-site

$18 - $19/hr

Part-time

Re-posted 8 days ago

Key responsibilities

  • Assist visitors, adopters, foster families, volunteers, and pet owners by answering inquiries and providing support.

  • Help families find and adopt pets, and assist pet owners with reclaiming lost animals.

  • Collaborate with shelter teams and support shelter operations, including maintaining records and processing transactions.

Job description

JOIN THE APS TEAM!
PART-TIME CUSTOMER SERVICE REPRESENTATIVE
Animal Protection Society of Durham (APS)
Durham, NC
Do you love helping people as much as you love helping animals?
The Animal Protection Society of Durham is looking for a compassionate, energetic, and customer-focused Part-Time Customer Service Representative to join our Lifesaving Programs team. This is more than a front desk position—it's an opportunity to make a direct impact on the lives of animals and the people who care for them.
As the first point of contact for visitors, adopters, foster families, volunteers, and pet owners, you will play a critical role in creating positive experiences while supporting APS's mission of protecting and improving the lives of animals in our community.
WHAT YOU'LL DO:
  • Help families find their new best friend through the adoption process.
  • Assist pet owners with reclaiming lost pets.
  • Answer phones, emails, and visitor inquiries with professionalism and compassion.
  • Provide education on responsible pet ownership and available community resources.
  • Maintain accurate records and process transactions.
  • Collaborate with Animal Care, Medical, Behavior, and Volunteer teams to support shelter operations.
  • Assist with special events, promotions, and community outreach efforts.

WHAT WE'RE LOOKING FOR:
  • Exceptional customer service and communication skills.
  • Ability to remain calm and professional in fast-paced or emotionally sensitive situations.
  • Strong organizational and multitasking abilities.
  • Passion for animal welfare and helping people.
  • Attention to detail and accurate data entry skills.
  • Positive, team-oriented attitude.

PREFERRED QUALIFICATIONS:
  • Previous animal shelter, veterinary, rescue, or animal welfare experience.
  • Bilingual candidates strongly encouraged to apply.
  • Experience with Chameleon or similar shelter management software.
  • Knowledge of animal behavior and positive reinforcement practices.

REQUIREMENTS:
  • High School Diploma or GED required.
  • Ability to lift up to 40 pounds.
  • Ability to handle animals of varying sizes and temperaments.
  • Ability to stand for extended periods and work in a busy shelter environment.
  • Availability to work weekends and flexible schedules based on operational needs.

WHY APS?
At APS, every day brings an opportunity to save lives, support families, and strengthen our community. We are a team of dedicated professionals, volunteers, and animal advocates who work together to create positive outcomes for animals in need.
If you are passionate about animals, enjoy helping people, and thrive in a mission-driven environment, we'd love to hear from you!
Apply today and help make a difference—one animal, one family, and one community at a time.
Animal Protection Society of Durham
2117 E. Club Blvd.
Durham, NC 27704
APS of Durham is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants.