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Contractual Customer Support Jobs (NOW HIRING)

Cox Machine Inc

Customer Support Specialist

Wichita, KS · On-site

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Obtain and manage customer reports, forecasts, and contractual documentation. * Accurate internal ...

Cox Machine, Inc.

Customer Support Specialist

Wichita, KS · On-site

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Obtain and manage customer reports, forecasts, and contractual documentation. * Accurate internal ...

Thales

Customer Support Specialist

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Customer Support Specialist Salt Lake City, UT (Fully onsite) Position Summary Thales is looking ... adherence to contractual requirements. * Coordinate with cross-functional teams, including ...

Thales

Customer Support Specialist

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Customer Support Specialist Salt Lake City, UT (Fully onsite) Position Summary Thales is looking ... adherence to contractual requirements. * Coordinate with cross-functional teams, including ...

GDIT

$18.22 - $24.55/hr

Yes Information System Security Program Application (ISSPA) Customer Support Overview The ... Rather, salary will be set based on experience, geographic location and possibly contractual ...

Empower AI

Customer Support Lead

Quantico, VA · On-site

Customer Support Lead Job ID 2026-8915 Job Locations US-VA-Quantico Category Program / Project ... against contractual Acceptable Quality Levels (AQLs). * Lead queue management and routing ...

Empower AI Inc.

Customer Support Lead

Quantico, VA · On-site

Responsibilities As a Customer Support Lead, you will manage multi-tier service desk operations for ... against contractual Acceptable Quality Levels (AQLs). * Lead queue management and routing ...

Empower AI Inc.

Customer Support Lead

Quantico, VA · On-site

Responsibilities As a Customer Support Lead, you will manage multi-tier service desk operations for ... against contractual Acceptable Quality Levels (AQLs). * Lead queue management and routing ...

Empower AI Inc.

Customer Support Lead

Quantico, VA · On-site

Responsibilities As a Customer Support Lead, you will manage multi-tier service desk operations for ... against contractual Acceptable Quality Levels (AQLs). * Lead queue management and routing ...

Safran

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international ... contractual requirements related to aerospace maintenance, repair, and overhaul (MRO) services.

Empower AI Inc.

Customer Support Lead

Quantico, VA · On-site

Responsibilities As a Customer Support Lead, you will manage multi-tier service desk operations for ... against contractual Acceptable Quality Levels (AQLs). * Lead queue management and routing ...

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Contractual Customer Support information

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How much do contractual customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for contractual customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What cities are hiring for Contractual Customer Support jobs?

Cities with the most Contractual Customer Support job openings:

What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

What states have the most Contractual Customer Support jobs?

States with the most job openings for Contractual Customer Support jobs include:

Contractual Customer Support jobs near you
Infographic showing various Contractual Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Specialist

Cox Machine Inc

Wichita, KS • On-site

$14 - $18.75/hr

Full-time

Re-posted 21 days ago

Job description

Customer Support Specialist

Purpose

The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment.

Experience and Skills

  • Previous experience in aerospace or manufacturing
  • Customer driven focus
  • Proficiency in Microsoft Office (specifically Excel)
  • Strong communication and teamwork skills
  • Must be able to analyze and solve problems
  • Must be able to engage in reflective and independent thinking

Responsibilities

Position Responsibilities

  • Cox Machine representative and point of contact for key customer accounts.
  • Internal liaison to effectively communicate customer status, requirements, and issues as needed
  • Correct and efficient order entry, maintenance, and adjusting to meet customer needs.
  • Obtain and manage customer reports, forecasts, and contractual documentation.
  • Accurate internal order scheduling, upkeep, and communication as needed.
  • Confer with team members to solve problems, complete tasks, and assist with other customer accounts.
  • Adapt as needed to support new customers, evolving trends, and developing projects.
  • Set meetings as needed to communicate and elevate issues to internal customers and stakeholders appropriately.
  • Work cross-functionally with multiple departments to expedite orders and resolve issues.
  • Act as liaison between departments or other groups to improve function, performance or communication.
  • Compile spreadsheets and tables, performing excel functions as needed to review data
  • Review applicable organizational policies and procedures to ensure understanding and compliance.
  • Able to analyze information, interpret the data and communicate the information effectively
  • Able to perform other duties as assigned