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Support Services Specialist Jobs (NOW HIRING)

ARStrat

Support Services Specialist

Denison, TX · On-site

$15/hr

... service agents-we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ... collection specialists * Proficient in Excel and Microsoft word. Pay rate: $15 eligible for ...

GetixHealth

Support Services Specialist

Denison, TX · On-site

$15/hr

... service agents-we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ... collection specialists * Proficient in Excel and Microsoft word. Pay rate: $15 eligible for ...

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Support Services Specialist information

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How much do support services specialist jobs pay per year?

As of Aug 20, 2026, the average yearly pay for support services specialist in the United States is $58,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a support services specialist?

Support Services Specialists are professionals who provide administrative and operational assistance within an organization. They handle a range of tasks such as managing office supplies, coordinating maintenance requests, supporting internal communications, and ensuring that daily business operations run smoothly. These specialists often act as a point of contact between different departments and help resolve logistical or technical issues. Their role is critical in maintaining an efficient and organized work environment.

How does a support services specialist typically collaborate with other departments to resolve client issues?

Support Services Specialists frequently work cross-functionally with teams such as IT, customer service, and operations to address and resolve client concerns efficiently. They act as a bridge, gathering information from clients and communicating technical or service requirements to the appropriate department. This role requires strong interpersonal skills and the ability to coordinate multiple tasks and stakeholders, ensuring that solutions are implemented smoothly and client satisfaction is maintained.

What are the key skills and qualifications needed to thrive as a support services specialist, and why are they important?

To thrive as a Support Services Specialist, you need strong organizational skills, attention to detail, and a background in administrative support or customer service, often backed by a relevant associate degree or experience. Familiarity with office management systems, CRM software, and proficiency in Microsoft Office Suite are commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help professionals excel in this role. These skills are crucial for efficiently managing administrative tasks, ensuring smooth operations, and delivering quality service to clients and internal teams.

What is the difference between Support Services Specialist vs Customer Service Representative?

AspectSupport Services SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often no certifications required
Work EnvironmentTechnical support settings, offices, call centersCall centers, retail, online support channels
Employer & Industry UsageIT, healthcare, technical support firmsRetail, telecommunications, service industries

The Support Services Specialist typically handles technical or specialized support tasks, often requiring specific certifications and working in technical environments. Customer Service Representatives focus on general customer interactions, primarily in retail or service sectors. While both roles involve assisting customers, the Support Services Specialist usually provides more technical or detailed support, whereas Customer Service Representatives handle broader customer inquiries.

Is IT hard to be a support services specialist?

Support Services Specialists often need strong communication skills, technical knowledge, and problem-solving abilities. The role can involve troubleshooting hardware and software issues, requiring familiarity with tools like ticketing systems and sometimes certifications such as CompTIA A+; the difficulty varies based on experience and the complexity of support tasks.

What are examples of support services specialist careers?

Support Services Specialists work in various industries such as healthcare, IT, customer service, and social services, providing technical assistance, client support, or administrative help. Common roles include help desk technician, customer support representative, technical support specialist, and case manager, often requiring strong communication skills and familiarity with relevant tools or software.

What cities are hiring for Support Services Specialist jobs?

Cities with the most Support Services Specialist job openings:

Who are the top companies hiring for Support Services Specialist jobs?

The top employers for Support Services Specialist jobs are:

What states have the most Support Services Specialist jobs?

States with the most job openings for Support Services Specialist jobs include:

What are popular job titles related to Support Services Specialist jobs?

For Support Services Specialist jobs, the most frequently searched job titles are:

Support Services Specialist jobs near you
Infographic showing various Support Services Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,667 per year, or $28.2 per hour.

SUPPORT SERVICES SPECIALIST

US Department of the Army

Topeka, KS • On-site

$62K/yr

Full-time

Posted 8 days ago

United States Army rating

6.3

Company rating: 6.3 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

44th of 49 rated military and defense

Job description

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a SUPPORT SERVICES SPECIALIST, Position Description Number D1595P02 and is part of the KS Joint Forces Headquarters, National Guard.

Qualifications:

Military Grades: E1 through E9, WO1 through CW5
Compatible Military Assignments: Immaterial
GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems.
SPECIALIZED EXPERIENCE: Must have 1-year specialized experience, education or training equivalent to at least the next lower grade level. Must have experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved.
Physical Demands: The work is primarily sedentary, with no unusual physical demands
Work Environment: The work is performed in a typical office setting, with no unusual risks or hazards.

Education:

Substitution of Education for specialized experience:
2 full academic year of graduate-level education or a master's or equivalent graduate degree is creditable for GS-9.

Employment Type: OTHER

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About US Army

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Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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