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Program Support Specialist Jobs (NOW HIRING)

Program Support Specialist

Soldotna, AK · On-site

$21.21 - $22.06/hr

Program Support Specialist HR - Kenai-Soldotna, Alaska Program Support Specialist Full-Time | Monday-Friday, 8am-5pm Location: Access Alaska, Inc. About Access Alaska Access Alaska is dedicated to ...

Salary: $21.21, $22.06, $23.07 Program Support Specialist HR - Kenai-Soldotna, Alaska Program Support Specialist Full-Time | MondayFriday, 8am5pm Location:Access Alaska, Inc. About Access Alaska ...

Salary: $21.21, $22.06, $23.07 Program Support Specialist Full-Time | MondayFriday, 8am5pm Location: Access Alaska, Inc. About Access Alaska Access Alaska is dedicated to promoting independence and ...

Program Support Specialist

Anchorage, AK · On-site

$21.21 - $22.06/hr

Program Support Specialist Full-Time | Monday-Friday, 8am-5pm Location: Access Alaska, Inc. About Access Alaska Access Alaska is dedicated to promoting independence and improving the quality of life ...

This Program Support Specialist performs high-level administrative services and program support by conducting research, preparing and editing documents, handling communications and information ...

Program Support Specialist

Buffalo, NY · On-site

$45K - $50K/yr

The Program Support Specialist facilitates effective patient care through a combination of administrative support, medical provider and counselor support, and direct patient support duties. This ...

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Program Support Specialist information

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$27K

$68K

$121.5K

How much do program support specialist jobs pay per year?

As of Jun 7, 2026, the average yearly pay for program support specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What Does a Program Support Specialist Do?

A program support specialist assists the program director with administrative tasks. As a program support specialist, your job duties may include typing up documents, sending emails, answering phones, and organizing paperwork. You find program support specialists in many different industries. There are no formal education requirements to become a program support specialist, but employers may prefer candidates with experience in clerical positions.

What are the key skills and qualifications needed to thrive as a Program Support Specialist, and why are they important?

To thrive as a Program Support Specialist, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree in a related field. Familiarity with project management software, Microsoft Office Suite, and database systems is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask help someone stand out in this position. These skills are crucial for efficiently supporting programs, ensuring smooth operations, and enabling teams to meet their objectives.

What is the difference between Program Support Specialist vs Program Coordinator?

AspectProgram Support SpecialistProgram Coordinator
Required CredentialsTypically an associate's or bachelor's degree; certifications like CAP or PMP are commonUsually a bachelor's degree; certifications like CAP or PMP may be preferred
Work EnvironmentOffice settings, government agencies, nonprofit organizationsOffice environments, community programs, nonprofit and government sectors
Employer & Industry UsageUsed across government, nonprofit, and educational sectors for administrative support rolesCommonly found in similar sectors, focusing on program implementation and coordination
Search & Comparison IntentPeople compare for administrative and support roles within programsPeople compare for roles involving program planning and management

The main difference is that Program Support Specialists focus on administrative and logistical support tasks, while Program Coordinators are more involved in planning, executing, and overseeing program activities. Both roles often require similar credentials and work in similar environments, but their responsibilities differ in scope and focus.

What are Program Support Specialists?

Program Support Specialists are professionals who provide administrative and operational support to programs within organizations. They assist with tasks such as scheduling, data entry, record-keeping, communication with stakeholders, and coordinating program activities. Their role is essential for ensuring that programs run smoothly and efficiently, often acting as a bridge between management, staff, and participants. Program Support Specialists may work in various sectors, including education, healthcare, government, and nonprofit organizations.

What are some common challenges faced by Program Support Specialists and how can they be addressed?

Program Support Specialists often juggle multiple tasks and deadlines, such as coordinating schedules, managing documentation, and supporting communication across teams. A common challenge is balancing these responsibilities while ensuring accuracy and timely delivery. To address this, strong organizational skills, effective time management, and proactive communication are essential. Utilizing project management tools and regularly checking in with team members can also help streamline workflows and reduce the risk of overlooked tasks.
What cities are hiring for Program Support Specialist jobs? Cities with the most Program Support Specialist job openings:
What states have the most Program Support Specialist jobs? States with the most job openings for Program Support Specialist jobs include:
Infographic showing various Program Support Specialist job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.
Program Support Specialist

Program Support Specialist

Access Alaska

Soldotna, AK • On-site

$21.21 - $22.06/hr

Full-time

Posted 16 days ago


Job description

Program Support Specialist
HR - Kenai-Soldotna, Alaska
Program Support Specialist
Full-Time | Monday-Friday, 8am-5pm
Location: Access Alaska, Inc.
About Access Alaska
Access Alaska is dedicated to promoting independence and improving the quality of life for Alaskans with disabilities. Our work is rooted in the Independent Living Philosophy and delivered through our Five Core Services:
  • Independent Living Skills Training
  • Peer Support
  • Information & Referral
  • Self & Systems Advocacy
  • Transition Services

Access Alaska Inc:
We are seeking a detail-oriented and mission-driven Program Support Specialist to join our Programs team. This role provides essential administrative support to program staff, consumers, and Direct Support Professionals (DSPs), ensuring timely and effective delivery of services. The Program Support Specialist reports to the Programs Manager.
Job Summary
The Program Support Specialist assists the Programs team with day-to-day administrative and programmatic tasks. This includes database management, paperwork preparation, DSP support, time sheet processing, and communication with internal and external stakeholders. The ideal candidate is organized, collaborative, and committed to supporting the independence of individuals served by Access Alaska.
Key Responsibilities
Administrative & Program Support
  • Provide administrative support to Program Managers, Program Associates, Independent Living Advocates, and the broader Programs team.
  • Assist with biweekly Consumer Directed Personal Care Services (CDPCS) timesheet processing, including corrections and DSP follow-up.
  • Prepare required paperwork for consumer intakes, 6-month visits, renewals, and other documentation required by SDS, funders, or oversight entities.
  • Maintain accurate consumer and DSP information in databases, including CIL Suite and Therap.
  • Set up Therap profiles, caseloads, and timesheets for consumers and DSPs.
  • Assist in maintaining and updating consumer e-files across programs; ensure documents are complete for recurring audits.

DSP & Staff Support
  • Assist with DSP hiring, onboarding, orientations, training, and general support.
  • Partner with Human Resources to monitor BCU and CPR renewals to ensure compliance.
  • Support DSPs with Therap questions, troubleshooting, training, and timesheet corrections.
  • Conduct follow-up calls to DSPs regarding incomplete or problematic timesheets.
  • Assist in reviewing DSP timesheets to ensure SLA compliance, including monitoring for unauthorized overtime.

Compliance & Reporting
  • Ensure timely reporting of incidents requiring Adult Protective Services or SDS Critical Incident Reports.
  • Support Service Authorization extensions, renewals, and Medicaid eligibility checks.
  • Assist with VA renewals and reports as needed.
  • Input and maintain data in State of Alaska systems.
  • Maintain tracking spreadsheets for renewals, 6-month visits, and other program metrics; communicate trends to Program Director.

General Support
  • Attend and participate in Programs team meetings.
  • Print and mail timesheets and other business-related documents.
  • Collaborate with Administrative Support Specialist to facilitate Therap trainings.
  • Perform other duties as assigned.

Qualifications:
  • Education: High School Diploma or GED required.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively with consumers, DSPs, coworkers, care coordinators, and outside agencies.
  • Experience in administrative support or human services preferred (but not required).
  • Comfortable using databases and learning new software.
  • Excellent communication and follow-through skills.

Work Authorization & Background Check: All positions at Access Alaska, Inc. require both State of Alaska and Federal fingerprint-based and name-based background checks prior to employment. Employment requires initial Provisional Approval, followed by a Five-Year Approval.