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Human Services Program Specialist Jobs (NOW HIRING)

The position of Human Services Program Specialist will oversee the community development of consumer-focused programs targeted for adults in Idaho. They will coordinate with other DHW Divisions ...

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The Program Specialist plays a critical role in assessment, planning, service coordination, ISP development, and ensuring high‐quality, person‐centered supports. One Program Specialist is ...

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The Program Specialist plays a critical role in assessment, planning, service coordination, ISP development, and ensuring high‐quality, person‐centered supports. One Program Specialist is ...

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Human Services Program Specialist information

See salary details

$35K

$77.7K

$131.5K

How much do human services program specialist jobs pay per year?

As of Aug 3, 2026, the average yearly pay for human services program specialist in the United States is $77,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $90,500.00 per year, depending on experience, location, and employer.

What is the difference between Human Services Program Specialist vs Social Services Caseworker?

AspectHuman Services Program SpecialistSocial Services Caseworker
Required CredentialsBachelor's degree in social work, psychology, or related fieldBachelor's degree often required; some roles may prefer social work certification
Work EnvironmentOffice settings, community outreach, program developmentClient homes, social service agencies, community centers
Employer & Industry UsageGovernment agencies, non-profits, community organizationsPublic social service agencies, healthcare providers, non-profits
Common Search & ComparisonYesYes

Human Services Program Specialists focus on developing, managing, and evaluating social programs, often working in planning and administrative roles. Social Services Caseworkers primarily provide direct support to clients, assisting with case management and resource connection. Both roles require similar educational backgrounds and are employed within social service sectors, but their daily responsibilities and work environments differ.

What are the key skills and qualifications needed to thrive as a Human Services Program Specialist, and why are they important?

To thrive as a Human Services Program Specialist, you need strong analytical, organizational, and case management skills, typically supported by a bachelor's degree in social work, psychology, or a related field. Familiarity with data management systems, program evaluation tools, and regulatory compliance software is often required. Outstanding interpersonal communication, problem-solving abilities, and cultural competence make someone stand out in this position. These skills and qualities are essential for ensuring effective program delivery, compliance, and positive client outcomes in diverse community settings.

What are some common challenges faced by Human Services Program Specialists when coordinating services across multiple agencies?

Human Services Program Specialists often encounter challenges related to coordinating services among various agencies, such as differences in policies, communication barriers, and varying resource availability. Navigating these complexities requires strong organizational and interpersonal skills to ensure that clients receive seamless support. Specialists frequently serve as liaisons, fostering collaboration and troubleshooting issues that arise from overlapping responsibilities or gaps in service delivery. Successfully managing these challenges is essential for achieving positive outcomes for program participants.

What are Human Services Program Specialists?

Human Services Program Specialists are professionals who design, implement, and evaluate social service programs. They work for government agencies, non-profits, or community organizations to ensure assistance programs meet the needs of the populations they serve. Their duties often include policy analysis, program development, monitoring compliance, and coordinating with other service providers. They play a key role in improving service delivery and optimizing resources for community well-being.
What cities are hiring for Human Services Program Specialist jobs? Cities with the most Human Services Program Specialist job openings:
Who are the top companies hiring for Human Services Program Specialist jobs? The top employers for Human Services Program Specialist jobs are:
What states have the most Human Services Program Specialist jobs? States with the most job openings for Human Services Program Specialist jobs include:
Infographic showing various Human Services Program Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $77,711 per year, or $37.4 per hour.

Human Services Program Specialist

Commonwealth Of Pennsylvania

Harrisburg, PA • On-site

$60K - $92K/yr

Other

Posted 12 days ago


Job description

Salary

$60,538.00 - $92,010.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-54693-48815

Department

Department of Human Services

Division

HS Div Pvdr Enrlmt

Opening Date

07/24/2026

Closing Date

8/6/2026 11:59 PM Eastern

Job Code

48815

Position Number

00003080

Union

SEIU Local 668

Bargaining Unit

F4

Pay Group

ST07

Bureau / Division Code

00211225

Bureau / Division

Bureau of Fee-for-Service Programs/Division of Provider Enrollment

Worksite Address

303-309 Walnut Street

Worksite Address

9th Floor

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Skylar Ocain

Contact Phone

717.772.6512

Contact Email

skocain@pa.gov

THE POSITION
Are you a detail-oriented problem solver who thrives on making complex systems run seamlessly? The Department of Human Services is seeking a Human Services Program Specialist who enjoys working with detailed information and making processes work smoothly. This position lets you support important enrollment activities, respond to provider questions, and help maintain clear and accurate program documentation. You will collaborate with staff across the department to ensure strong compliance and efficient operations. Begin a role where your efforts help maintain a reliable and trusted enrollment system-apply today!


DESCRIPTION OF WORK

Human Services Program Specialists help oversee key parts of the Medical Assistance Program provider enrollment process to ensure accuracy and compliance. This role requires strong attention to detail, clear communication, and steady support for policy interpretation and program operations. As a Human Services Program Specialist, you will perform the following duties:

  • Project Support: Assist with special projects involving new policies and departmental initiatives
  • Regulation Review: Analyze and interpret program regulations and policies to ensure enrollment compliance
  • Written Responses: Research and prepare written answers to provider questions, complaints, and inquiries
  • Interdepartmental Work: Participate in workgroups and collaborate with staff to resolve enrollment issues
  • Technical Guidance: Provide recommendations on complex or sensitive enrollment cases based on established policies
  • Quality Review: Conduct reviews to ensure data accuracy within the provider enrollment system


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirement:

  • One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.


Other Requirements:
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.


Legal Requirement:

  • This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.


How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION
  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Commonwealth of Pennsylvania logo

About Commonwealth of Pennsylvania

Sourced by ZipRecruiter

The Commonwealth of Pennsylvania is not a traditional company but rather a state government entity headquartered in Middletown, Pennsylvania, United States. Through its official website pa.gov, the government provides a broad range of services to its residents, including but not limited to, health services, education, transportation, and regulatory functions. Founded in 1787, the Commonwealth holds a rich history dating back to the foundation of the United States itself. The government's core mission is to serve and improve the lives of Pennsylvanians, fostering a more prosperous, informed, and secure state.

Industry

Public administration

Company size

1,001 - 5,000 Employees

Headquarters location

Harrisburg, PA, US

Year founded

1787