Human Services Program Analyst Jobs (NOW HIRING)

Requisition No: 871366 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM ANALYST - 64082329

 Pay Plan: Career Service

Position Number: 64082329 

Salary:  $34,000 to $38,000 

Posting Closing Date: 10/14/2026 

Total Compensation Estimator Tool

Open Competitive
This is a pool advertisement; applicants will be considered for up to 6 months
This advertisement may be used to fill multiple positions
Your Specific Responsibilities:
Performs direct HIV/STI counseling and Testing Services on inmates submitting and consenting to have such tests performed in accordance with Florida Department of Health HIV/STI testing Guidelines and processes specimen collections for submission to the State Laboratory. Performs direct court ordered HIV/STI/HCV counseling and testing services when required. Acts as the Liaison between the Florida Department of health in St. Lucie County and St. Lucie county jail, Department of Juvenile justice and other Detention Facility Officials and subcontractors providing medical and other ancillary services within the detention facility for the purpose of coordinating services and ensuring Jail Linkage Programmatic Services, needs, and goals are provided at the highest level of quality and accessible to all inmates where applicable. Attends all meetings with respect to service coordination and special event functions concerning the Jail Linkage Program and maintains a continuous up-to-date contact information list of detention center and subcontractor personnel.
Facilitates regular HIV/STI/HCV prevention education classes for inmates of the detention facility and distributes and collects facilitator evaluation forms and knowledge-based HIV/STI/HCV pre and post-tests at the completion of each class. Awards certificates of completion to inmates participating in HIV/STD/HCV prevention classes. Completes required Jail Linkage Monthly and Quarterly Reports accurately and within the time frame requested for submission. Completes records and reports including case management forms, laboratory request forms, and travel reimbursement forms, etc. in accordance with current CHD, HIV/AIDS Linkage to Care - Prevention Program and STD program policy and/or procedures. Duties as Assigned Performs case management activities as directed in the process of discovering and/or identifying individuals infected with a STI, hepatitis, HIV/AIDS or other bacterial, biological and/or viral agent. These activities will include but are not limited to: Performing Original Post-Test Counseling for Positive Results and Partner Counseling, testing and Referral Services; Work prioritization and records documentation and management, clustering, HIV pre and posttest counseling, visual case analysis and epidemiological techniques, Linkage Module/STARS data entry and/or other related activities.
On identification of confirmatory HIV/STI/HCV positive test results performs original post-test counseling interviews and partner services, testing and referral services, and links individuals testing positive into the care system both internally within the detention facility and externally upon release in collaboration with the Linkage to Care Program. Communicates with public and private clinics, clinicians, hospitals, laboratories, and other health care providers to obtain demographic, medical, or other specific client information including address, telephone number, place of employment, social security number, race, sex, date of birth, test results, diagnosis, treatment, etc. and/or to arrange medical evaluations and treatments for a client.
The incumbent is responsible for assisting with linkage/re-engagement activities and referrals for the area by ensuring individuals are linked to care within 30 days and that linkage to care (LTC) field records in the HIV/AIDS Linkage Module and STARS are followed up on and closed out within timely manner. This position will assist with Data-to Care linkage records and assure linkages & referrals to medical, social services & treatment services. Identify newly diagnosed clients, re-engage clients who have fallen out of care, and assist providers in locating non-compliant clients and bring them back into care and treatment. Ensure all newly diagnosed individuals are linked to care within 30 days. Ensures previously diagnosed are re-engaged into care within timelines, coordinate with local Regional Linkage coordinator (RLC), HIV/AIDS surveillance and STD program staff to ensure Data to Care (D2C), Molecular Monitoring Project (MMP), Molecular HIV Surveillance (MHS), and Ryan White Re-engagement line list are worked in a timely manner and complete the D2C collection form to appropriate staff. The incumbent is responsible to identify barriers to care for and assist HIV -positive individuals with necessary referrals and/or practical aspects of adherence such as transportation, obtaining needed medications, receiving Medicaid or private insurance, etc.
Performs other duties as assigned including outreach events and community services. Participates in community, or impromptu screenings activities by performing HIV/STIs/Hepatitis venipuncture and/or using other rapid testing techniques. Collaborate with other DOH or community partners to provide outreach counseling and testing education/presentations at all community events including detention facilities and or DOH Clinics. Ensure complete and accurate processing of specimens and data collected. May act as an outreach lead. Prepares and maintain timely and accurate records & reports according to program guidelines and requirements. Responsible for fostering and initiating a client led support group for those clients wishing to participate in a peer led monthly activity and assist with recruitment. Utilize collaborative agencies for buy in, adverstising and assistance. Attend monthly community/staff meeting. Provide feedback to supervisor and providers through debriefing sessions. Develops appropriate materials, resources, and processes to improve the outcome and efficiency of quality care for HIV
Revised 3/6/2025
positive clients, high-risk clients, CBOs, and LTC staff. Participating in and disseminates information on trainings increase efficiency of program.
Maintains client confidentiality and security in accordance DOHP50-10 Inf1ormation Security & Privacy Policy Confidential Information. Records, certifies, and submits EARs, Cell Phone verification, Everbridge Alerts, CSRs and timesheets per DOH policy within specified policy time frames. Participate in department and unit meetings. Performs other related duties as assigned or when required. Ensures the accuracy and completion of HIV/STD counseling and testing forms per state guidelines. Submit logs, final list of responsive external providers, businesses, appropriate organizations/venues and monthly monitoring reports to immediate supervisor. Participates in local/ statewide meetings, training and local committee, staff, and unit meetings.
Required Knowledge, Skills, and Abilities:
Must be able to travel in and out of county within area 15, must a valid DL, case manager experience, phlebotomy training. Self-motivated, self-starter willing to take initiative, flexible, ability in PowerPoint presentations skills, exceptional interpersonal skills, efficient in communication, good organizational and time management skills, ability to work in teams, Able to complete Linkage to Care (ARTAS) and Disease Intervention Specialist training, experience with delegating tasks, must be comfortable with talking to individuals and groups. Knowledge and experience in working with diverse communities. Ability to plan and coordinate work assignments. Experienced using Microsoft Office (Word, PowerPoint, Excel, Outlook).
Qualifications:
Minimum
Must be willing to become Certified in Phlebotomy and complete training on Disease Intervention Specialist and Linkage to Care ARTAS training.
Must be willing to travel out of county, undesirable neighborhoods and/or between counties
Must be willing to work before and after hours and during weekends
Must be willing to serve in special needs shelter during hurricanes and/or any other emergency duties involving natural and/or man-made emergency
Must have a minimum of 1- year case management experience and/or patient care coordination/navigation experience.
Must be willing to provide services to all residents in detention facilities/jails, rehabilitation/drug addiction facilities, mental health facilities, and/or subcontractors in Area 15.
Must have a valid driver's license
Must pass an additional required background screening conducted for and by the St. Lucie County Jail, including fingerprinting and criminal history checks.
Preferred
Certified phlebotomist and/or trained phlebotomist
Experience working with HIV/STD programs and/or related work
Experience performing Quality Assurance, file reviews, reports and developing processes.
Experience working with detention facilities, Drug rehab facilities, mental health facilities and/or related work.
Experience with Microsoft word, Excel, PowerPoint, and other programs.
Case management experience or experience with caseloads.
Experience of providing risk reduction education on topics such as HIV, STDs, safe sex practices, and/or conducting community events.
Experience working with marginalized, low-income, and disenfranchised communities
Bilingual (Spanish and/or Creole) preferred
Revised 3/6/2025
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Fort Pierce, Florida
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Revised 3/6/2025
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion d...