Human Services Program Analyst Jobs (NOW HIRING)

Requisition No: 879474
Agency: Department of Health
Working Title: HUMAN SERVICES PROGRAM ANALYST - 64028701
Pay Plan: Career Service
Position Number: 64028701
Salary: $1,563.97 Biweekly
Posting Closing Date: 09/17/2026
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FLORIDA DEPARTMENT OF HEALTH
IN ORANGE COUNTY
JOB OPPORTUNITY ANNOUNCMENT
OPEN COMPETITIVE APPOINTMENT
Class Title: Human Services Program Analyst
Position Number: 64028701
Base Salary: $1,563.97 Biweekly
Location: 6101 Lake Ellenor Drive - Area 7
Orlando, FL 32809
**DOH - Orange is a tobacco free agency.
**This advertisement may be used to fill future vacancies as they become available.
**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **
MINIMUM QUALIFICATIONS:

• The incumbent will need to understand as a part of the position travel throughout Area 7 (Orange, Osceola, Seminole) is a requirement and the incumbent must have a valid Florida driver's license and willing to drive their personal vehicle.
• At least 2 years of verifiable experience working in an infectious disease program (HIV/STD/TB)
• At least 2 years of verifiable experience collaborating with community-based organizations, hospitals, and/or private physician offices.
• At least 2 years of verifiable experience interpreting lab results.
• The incumbent of this position must take and pass the State of Florida Surveillance module Training withing six (6) months of hire as a condition of employment.
• Willing to physically come into the office, or do field work daily to perform the duties & responsibilities of the position.
• Must be authorized to work in the United States without employer sponsorship.
• Emergency Duty

JOB DUTIES AND RESPONSIBILITIES:
The HIV/AIDS Surveillance Data processing/ Non-Identified Risk reclassification (NIR) coordinator is a technical surveillance role responsible for receiving, processing, verifying, and analyzing HIV/AIDS surveillance data for Area 7A (Orange, Osceola, and Seminole counties). The position manages sensitive laboratory and case information, conducts medical record reviews, supports epidemiologic investigations, and ensures accurate and timely reporting in accordance with state and federal guidelines.
Receive and process HIV/AIDS laboratory reports (electronic and paper) for Area 7A. Conduct record searches, scan, upload, and prepare cases for initial data entry and updates. Review case report forms for completeness, accuracy, and required documentation. Maintain secure HIV/AIDS registries for Orange, Osceola, and Seminole counties. Log and track data requests and follow up with reporting sources to resolve discrepancies. Conduct periodic registry audits to ensure accuracy and completeness. Provide clerical and administrative support to the Surveillance Unit.
Perform medical record reviews at hospitals, clinics, correctional facilities, nursing homes, and other relevant sites. Maintain ongoing communication with providers and agencies to ensure timely and accurate case reporting. Ensure confidentiality and data security in all aspects of work. Prepare surveillance reports, case updates, and quarterly activity summaries. Develop and maintain working relationships with county health departments, hospitals, physicians, nurses, case managers, and community partners. Respond to data requests within required timeframes and provide technical assistance as needed. Support special epidemiological investigations as requested by Department of Health or Center for Disease control.
Investigate HIV/AIDS cases reported with No Identified Risk to obtain missing risk information. Contact reporting providers and request medical records from clinics, hospitals, and testing sites. Conduct database searches using Surveillance Tools and Reporting Systems (STARS), Electronic health registry system (eHRS), Health Management System (HMS), Merlin database, and Axiom reporting system database. Document and coordinate Non-Identified Risk reclassification (NIR) and submit monthly reports to the State Health Office. Identify providers with high NIR rates and assist with technical assistance workshops. Arrange and conduct NIR interviews at locations convenient for clients and providers. Complete and submit NIR Questionnaires to the State NIR Coordinator.
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION:

• Knowledge of data collection, entry, analysis, and reporting.
• Knowledge of HIV/AIDS, STDs, Hepatitis, and related public health issues.
• General knowledge of medical terminology.
• Skill in reviewing and interpreting medical records.
• Ability to work independently.
• Skill in preparing accurate reports and summaries.
• Ability to maintain strict confidentiality and data security.
• Ability to conduct medical record reviews.
• Ability to analyze surveillance data and identify discrepancies.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively verbally and in writing.
• Ability to prioritize tasks and manage workload.
• Ability to respond promptly and professionally to information requests.
• Knowledge of HIV risk categories and NIR investigation procedures.
• Ability to conduct investigative follow-up with providers.
• Ability to extract risk information from medical records.
• Skill in using surveillance databases (eHARS, PRISM, CAREWare, DOC, HM Ability to perform general clerical tasks.
• Ability to maintain organized documentation.
• Ability to support unit operations as needed.

Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
Innovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Program: Area 7
Location: 6101 Lake Ellenor Drive; Orlando, FL 32809
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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