ZipRecruiter

Log In

1

Support Associate Jobs (NOW HIRING)

Chico's FAS, Inc.

Support Associate

Meridian, ID · On-site

$16.50 - $21.25/hr

The Support Associate isresponsible for supporting a customer and product-focused sales culture whereour core principles are at the forefront of all store operations. This isachieved through ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$19 - $24/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking for a reliable and organized Practice Support Associate to support the daily operations of our ...

Catholic Health

Practice Support Associate

East Hills, NY · On-site

$19 - $24/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking for a reliable and organized Practice Support Associate to support the daily operations of our ...

Catholic Health

Practice Support Associate

Roslyn, NY

$21 - $25.20/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking for a reliable and organized Practice Support Associate to support the daily operations of our ...

Alphabe Insight

Client Support Associate

Chicago, IL · On-site

$18 - $24.75/hr

Client Support Associate Dinamic As Group is a forward-thinking organization focused on building meaningful brand connections and delivering measurable growth for our partners. We believe in ...

Stand Out For Good

Support Associate

Des Peres, MO · On-site

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Tava Health, Inc

Support Associate

Salt Lake City, UT · On-site

$16.50 - $21.25/hr

WHAT WE ARE LOOKING FOR We are looking for a Support Associate to ensure our clients, providers, and partners are successful. When a client is matched with a provider on our platform, a lot of ...

Stand Out for Good, Inc

Support Associate

Portland, OR · On-site

$18 - $23.25/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$21 - $25/hr

Overview Practice Support Associate Catholic Health Physician Practices Catholic Health is looking for a reliable and organized Practice Support Associate to support the daily operations of our ...

Stand Out For Good

Support Associate

Riverton, UT · On-site

$16.50 - $21.25/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

next page

Showing results 1-20

All JobsSupport Associate Jobs

Support Associate information

See salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for support associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities are hiring for Support Associate jobs? Cities with the most Support Associate job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
Who are the top companies hiring for Support Associate jobs? The top employers for Support Associate jobs are:
What states have the most Support Associate jobs? States with the most job openings for Support Associate jobs include:
Support Associate

Support Associate

PHARMACISTS MUTUAL INSURANCE CO

Algona, IA

$19.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Pharmacists Mutual Insurance Group has an opening for a Support Associate. This role assists with various administrative tasks within the Company which include mailroom duties, as well as other administrative tasks as assigned.

Support Associate

  • Entry Level.

Essential Functions

Essential functions may include, but are not limited to the following:    

  • Handles all tasks in regards to picking up, sorting, and delivering mail.
  • Supports the insurance operations through processing of incoming documentation.
  • Duplicates, collates, assembles, mails, and distributes materials as instructed.
  • Operate equipment to complete daily print of policies and prepare for mailing.
  • Understands computer operations and is capable of navigating multiple applications simultaneously and accurately.
  • Acts as the backup to the front desk in assisting visitors and answers telephone calls, takes messages or refers the caller to the appropriate staff.
  • Maintains customer files in storage.
  • Represents the Company by providing superior internal and external customer service.
  • Effectively manages and prioritizes assigned projects and deadlines.
  • Manages multiple tasks at once.
  • Ensures data quality, accuracy, and timeliness.
  • Works with suppliers on ordering products for the operations of the mailroom.

Knowledge, Skills and Abilities

  • Knowledge of standard office practices and procedures, and distributing mail.
  • Ability to operate equipment necessary to print, assemble, and mail documents, including troubleshooting routine issues.
  • Knowledge of telephone etiquette.
  • Ability to organize and prioritize work.
  • Obtain and utilize sensitive information discreetly and objectively.
  • Maintain records, prepare reports and conduct correspondence related to the work.
  • Correct English usage, spelling, grammar, vocabulary and punctuation.
  • Displays strong interpersonal skills.
  • Presents oneself in a positive, professional manner.
  • Uses initiative and applies innovative thinking.
  • Establishes and maintains effective working relationships in a team environment through written and oral communication.
  • Contributes effectively to the accomplishment of Company and department goals and objectives.
  • Collects, interprets, and inputs data efficiently and accurately.
  • Determines when and how to escalate concerns to the appropriate level of management.
  • Utilizes computer and related software effectively.
  • Skilled in speaking the English language; any additional languages would be helpful.
  • Basic knowledge of Microsoft computer programs.

Experience and Education Qualifications

Support Associate

  • High School Diploma or equivalent and 1 year of related experience; or
  • Associate’s Degree

Special Requirements, Licenses and Certificates

  • Must possess and maintain a valid driver’s license for mail delivery/pickup from the post office.

Physical Requirements

  • Vision sufficient with correction to read small print in communications, policies and on the computer screen 
  • Hearing or other means sufficient to understand conversations in person and over the telephone
  • Speech sufficient to make oneself heard in person and over the telephone
  • Mobility sufficient to move around in an office setting
  • Dexterity sufficient to operate standard office equipment
  • Strength sufficient to lift and carry routine office equipment weighing up to 30lbs.
  • Endurance sufficient to maintain productivity throughout entire shift

In addition to a competitive salary, eligible employees may receive an annual discretionary bonus and access to our benefits package, including: 

  • Health, Dental, Vision & Life coverage
  • 401(k) with Company Match
  • Paid Time Off
  • 8 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • Hybrid/Remote Work Options
  • Employee Assistance Program
  • Tuition Reimbursement

Pharmacists Mutual Insurance Group is an Equal Opportunity Employer.

Apply