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Support Associate Jobs in Pointe Claire, QC (NOW HIRING)

RH

Gallery Support Associate

Montreal, QC · On-site

RH is seeking a Gallery Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES * Ensure all ...

Manulife

Sales Support Associate

Montreal, QC · Hybrid

CA$45K - CA$76K/yr

The Business Initiatives Coordinator is a key support role for our members of the team of wealth advisors delivering wealth and retirement advice to Manulife clients. The Business Initiatives ...

Medfar

Customer Support Specialist

Montreal, QC · Hybrid

Apply knowledge acquired as an Associate * Manage more complex email cases * Handle regular phone support 3) Client Support Specialist (Level 2) (12+ months) * Handle complex and more technical ...

Ubisoft

Associate Technical Director

Montreal, QC

As an Associate Technical Director at Ubisoft Montreal, you will support production teams in creating and implementing technical systems and gameplay features. You will serve as a technical reference ...

Walmart

(CAN) Claims

Candiac, QC · On-site

CA$19.55/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance ...

Aerotek

Associ au support client

Montreal, QC · On-site

Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams ...

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All JobsSupport Associate JobsSupport Associate Jobs in Pointe Claire, QC

Support Associate information

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Pointe Claire, QC are hiring for Support Associate jobs?

Cities near Pointe Claire, QC with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Pointe Claire, QC as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution.

Gallery Support Associate

RH

Montreal, QC • On-site

Full-time

Re-posted 24 days ago

Restoration Hardware rating

7.6

Company rating: 7.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

15th of 63 rated furniture retailers

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

RH is seeking a Gallery Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.

YOUR RESPONSIBILITIES

  • Ensure all client ship-outs are sent within 24 hours of purchase
  • Ticket all merchandise in preparation to be displayed on the Gallery sales floor
  • Organize the movement of furniture on the sales floor and in the stockroom
  • Receive and process shipments in a timely manner to maximize productivity and minimize costs, managing inventory preparation and execution

OUR REQUIREMENTS 

  • 2+ years experience in a similar field
  • Enthusiastic team player who is high-energy and results-driven
  • Commitment to Quality with exceptional attention to detail 
  • Superior organization and time-management skills
  • Exceptional analytical, problem-solving and decision-making skills

PHYSICAL REQUIREMENTS 

  • Ability to lift and mobilize small to medium items up to 50 lbs. while utilizing appropriate equipment and techniques
  • Ability to maneuver effectively around Gallery floor, stock room and office
  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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