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Support Associate Jobs in Wyncote, PA (NOW HIRING)

Day Support Associate

Voorhees, NJ · On-site

$19.16 - $19.44/hr

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr Schedule: Monday-Friday 8am-4pm Bancroft is a leading service-provider for children and adults with ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr Schedule: Monday-Friday 8am-4pm Bancroft is a leading service-provider for children and adults with ...

Day Support Associate

Voorhees, NJ · On-site

$19.16 - $19.44/hr

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr Schedule: Monday-Friday 8am-4pm Bancroft is a leading service-provider for children and adults with ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Day Support Associate

Voorhees, NJ · On-site

$19.16 - $19.44/hr

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr Schedule: Monday-Friday 8am-4pm Bancroft is a leading service-provider for children and adults with ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Langhorne, PA · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Paoli, PA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Langhorne, PA

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Warrington, PA · On-site

$16.75 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Collegeville, PA

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Collegeville, PA · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Support Associate information

See Wyncote, PA salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for support associate in Wyncote, PA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Wyncote, PA are hiring for Support Associate jobs? Cities near Wyncote, PA with the most Support Associate job openings:
Infographic showing various Support Associate job openings in Wyncote, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,940 per year, or $19.2 per hour.
Day Support Associate

Day Support Associate

Bancroft

Voorhees, NJ • On-site

$19.16 - $19.44/hr

Other

Medical, Dental, Retirement, PTO

Posted 3 days ago


Bancroft rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Day Support Associate
Job Locations US-NJ-Voorhees
Requisition ID 2026-20465 Category Direct Support Professional Status Full Time
Overview
We are Hiring: Day Support Associate

Location: Voorhees, NJ

Department: Flicker

Hourly Rate: $19.16-$19.44/hr

Schedule: Monday-Friday 8am-4pm

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.

We are looking for Direct Support Professionals that are passionate about providing quality care in a positive and empathetic manner. Our Direct Support Professionals must have a strong desire to work with autistic, intellectually and/or developmentally disabled individuals.

Responsibilities

In addition to performing job responsibilities of a Program Associate, serves as a liaison between assigned persons served and their healthcare and insurance providers in advocating the best possible medical treatment for persons served:


1. Schedules individual medical appointments for person(s) served in accordance with healthcare providers orders, Interdisciplinary Team (IDT) recommendations, and in compliance with Division of Developmental Disabilities (DDD) regulations, and in compliance with and requirements as directed from the Health Care Coordinator.
2. Prepares assigned person(s) served for all medical appointments with physicians, dentists, and healthcare specialists, ex: washing, bathing, grooming, appropriate attire, etc.

3. Ensures the accurracy, completeness and currency of all meidcal information maintained at the program site for assigned person(s) served din their caseload as directed by the Health Care Coordinator.
4. Prepares for individual medical appointments for assigned person(s) served; e.g., confirms insurance and funding information prior to visit, ensures that all necessary pre-testing has been performed and results received (ex lab tests, xrays, special studies, etc)
5. Personally accompanies assigned person(s) served to medical visits or makes arrangements for a proxy; communicates with healthcare provides on behalf of person(s) served, providing medical history, explaining current health status, behaviors and reason for visit, providing details regarding medications and reactions, etc.
6. Performs necessary follow-up post-medical visits; alerts program site staff of any medication changes; observes and monitors person(s) served post-administration of newly-prescribed drugs and promptly notified healthcare providers and program management in the event of an adverse reaction; appropriately updates and files medical information for assigned person(s) served.

7. Provides supervision and direct care to assigned person(s) served in the event of medical or dental procedures etc, which may vary from short duration to exnteded periods of time or until relieved.
8. Serves as liaison with healthcare providers, insurance providers, equipment suppliers, etc., in arranged for and acquiring various medical equipment and supplies for assigned person(s) served
9. Serves as an advocate on behalf of assigned person(s) served in a variety of situations.

Qualifications

We're Hiring Compassionate Team Members Who:

    Are 18 years of age or older
  • Possess a high school diploma or GED
  • Work well in teams and are open to learning new skills
  • Have the ability and willingness to work weekends
  • Have a current driver's license in good standing

Preferred Qualifications:

  • Associate's or Bachelor's degree
  • Experience supporting individuals with developmental disabilities
  • A minimum of two years of experience as a Program Associate or one year as a Senior Program Associate preferably within the Bancroft organization is preferred.

What You'll Love About Bancroft:

  • Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.
  • Lasting Bonds: We are a close-knit, committed team who feel like a second family
  • Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs
  • Outstanding Benefits: We offer competitive salaries, tuition assistance up to $5,250 each year, discounted tuition at local colleges and universities, retirement savings programs, generous paid time off, medical and dental insurance, and more

What May Challenge You:

  • Every hour of each day is different
  • Weekend availability is required
  • Caring for the people we serve can be physically, mentally, and emotionally tough

About Bancroft

At Bancroft, you'll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

bancroft.org/careers

Keywords: Developmental Disabilities, Intellectual Disabilities, DD, Autism, Direct Support, Direct Care, Community Based, Mental Health Technician, Certified Nursing Assistant, CNA, Patient Care Assistant, PCA, Home Health Aide, Residential Counselor, Caregiver, Companion, Applied Behavior Analysis, ABA, Neurobehavioral, Psychology, Social Services

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.

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