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Support Associate Jobs in Wilmington, NC (NOW HIRING)

Stand Out for Good, Inc

Support Associate

Wilmington, NC · On-site

$15.75 - $20.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out For Good

Support Associate

Wilmington, NC · On-site

$15.75 - $20.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Chico's FAS, Inc.

Support Associate - Chico's

Wilmington, NC · On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Wilmington, NC · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Wilmington, NC · On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Wilmington, NC · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Home Depot

Store Support

Wilmington, NC · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wilmington, NC · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wilmington, NC · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wilmington, NC · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Warehouse Office Support

Wilmington, NC · On-site

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

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Support Associate information

See Wilmington, NC salary details

$8

$16

$24

How much do support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support associate in Wilmington, NC is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.93 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Wilmington, NC?

The most popular types of Support jobs in Wilmington, NC are:

What cities near Wilmington, NC are hiring for Support Associate jobs?

Cities near Wilmington, NC with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Wilmington, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,520 per year, or $16.6 per hour.

Support Associate III - 10 mth

New Hanover County Schools

Wilmington, NC • On-site

$14.50 - $18.75/hr

Full-time

Re-posted 20 days ago

Job description

Position Type:
Classified Staff/Support Associate
Date Posted:
6/18/2026
Location:
Ashley High School
Date Available:
8/13/26
TITLE: Support Associate III
QUALIFICATIONS:
1. High school degree or equivalent.
2. Experience in an office environment with responsibility for a variety of clerical duties.
3. Strong communication and organizational skills.
REPORTS TO: Principal
JOB GOAL: To be responsible for receptionist and front office duties for a school.
Terms of Employment: Ten/Twelve month work year/At Will/FLSA Non-Exempt
Starting Salary and/or Grade: Grade 59
Please click the link below for full job description.
Attachment(s):
  • Support Associate III.pdf

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