Daifuku

60 Daifuku Support Associate Jobs Hiring Near You

Software Support Specialist I

Phoenix, AZ · On-site +1

$70K - $94K/yr

About Us Daifuku is the nation's leading independent, U.S.based provider of intelligent material ... Associate degree in Software Engineering or Information Systems or equivalent experience * Minimum ...

Overview About Us Daifuku is the nation's leading independent, U.S.based provider of intelligent ... Associate degree in Software Engineering or Information Systems or equivalent experience * Minimum ...

... and support of key Integrator contacts to achieve corporate Integrator/Partner sales goals ... Represent Daifuku/Automotion with assigned sales activities such as industry trade shows, industry ...

... Daifuku Automotive America Corporation promotes and supports both individual and team success by ... Supervision of other associates may be required, as well as supervision of skilled trades * Skilled ...

APUS Quality Engineer

Boyne City, MI · On-site

$76K - $98K/yr

Overview Daifuku Airport America Corporation is a subsidiary of Daifuku North America a group ... This role supports continuous improvement initiatives by applying quality tools, analyzing data ...

Quality Engineer

Boyne City, MI

$76K - $98K/yr

Daifuku Airport America Corporation is a subsidiary of Daifuku North America a group company of ... This role supports continuous improvement initiatives by applying quality tools, analyzing data ...

... Daifuku Automotive America Corporation promotes and supports both individual and team success by ... Supervision of other associates may be required, as well as supervision of skilled trades * Skilled ...

Electrical Engineering Supervisor

Bolingbrook, IL · On-site

$120K - $154K/yr

About Us Daifuku Intralogistics America Corporation is a leading provider of intelligent material ... This position would support these engineers in the management and execution in the execution of the ...

ILUS - Engineering Supervisor (Electrical)

Erlanger, KY · On-site

$120K - $155K/yr

Overview About Us Daifuku Intralogistics America Corporation is a leading provider of intelligent ... This position would support these engineers in the management and execution in the execution of the ...

... Daifuku Automotive America Corporation promotes and supports both individual and team success by ... Supervision of other associates may be required, as well as supervision of skilled trades * Skilled ...

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Daifuku Jobs Information

Do workers at Daifuku get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Daifuku pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.

At Daifuku, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Daifuku affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Daifuku?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Daifuku worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Daifuku workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Daifuku?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Daifuku managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do jobs at Daifuku spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Daifuku?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Daifuku good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Daifuku feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Daifuku get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Daifuku?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Daifuku enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Daifuku recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Daifuku?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Daifuku?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Daifuku’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Daifuku is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.
Infographic showing various Support Associate job openings at Daifuku in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Software Support Specialist I

Daifuku

Phoenix, AZ • On-site, Remote

$70K - $94K/yr

Full-time

Posted 22 days ago


Daifuku rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

267th of 417 rated machine equipment manufacturers


Job description

About Us

Daifuku is the nation’s leading independent, U.S.based provider of intelligent material handling systems. With hundreds of engineers inhouse, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leadingedge conveyor and sortation systems, voice and lightdirected order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

Position Summary

The Software Support Specialist responds to and resolves customer requests through the Client Care Service Desk. 

PLEASE NOTE: THIS ROLE DOES NOT PROVIDE SPONSORSHIP (OPT, STEM, H1-B VISA, ETC.)


  • Receives calls and emails from customers with functional issues with conveyor systems, software, voice/light pick systems, and automated systems
  • Provides remote and on-site troubleshooting including resolution of software and hardware issues
  • Enlists help of other technical experts
  • Communicates status and resolution of issues
  • Updates and maintains CRM records
  • Shares 24/7 on-call duties within the department
  • Works on projects as assigned
  • Contributes to and updates Knowledgebase

  • Associate degree in Software Engineering or Information Systems or equivalent experience
  • Minimum 2 years of Service Desk or customer support experience
  •  Must be bilingual, with strong proficiency in both English and Spanish
  •  Excellent verbal and written communication skills
  •  Problem-solving and troubleshooting skills
  • Basic prioritization and time management skills
  • Some technical knowledge and acumen 
  • Competence with Windows OS, Microsoft Office applications and UNIX
  • Willingness to learn
  • Adaptable to change
  • Exemplifies Daifuku Core Values
  • Must be able to travel up to 20%
  • Fluent in Spanish and English
  • Must be able to work remotely 100%. 

USD $70,000.00
USD $94,000.00

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