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90 Amazon Support Associate Jobs Hiring Near You

Amazon

ITS Support Associate II, IT Support

Seattle, WA · On-site

$19.25 - $25/hr

Join Amazon's IT Services team as an ITS Support Associate and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in ...

Amazon

ITS Support Associate II, IT Support

Seattle, WA · On-site

$19.25 - $25/hr

Join Amazon's IT Services team as an ITS Support Associate and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in ...

Amazon

ITS Support Associate II, IT Support

Seattle, WA · On-site

$19.25 - $25/hr

Join Amazon's IT Services team as an ITS Support Associate and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in ...

Amazon

IT Support Associate II

Tracy, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Richardson, TX · On-site

$15.50 - $20/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Los Lunas, NM · On-site

$16.50 - $21.25/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Phoenix, AZ · On-site

$17 - $21.75/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Albuquerque, NM · On-site

$16.50 - $21.25/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Aurora, CO · On-site

$17.25 - $22.25/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Tukwila, WA · On-site

$19.25 - $24.75/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Tracy, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon

IT Support Associate II, OTS

Salinas, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon.com Services LLC

IT Support Associate II

Tracy, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

Amazon.com Services LLC

IT Support Associate II

Hollister, CA · On-site

$18 - $23.25/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 455 people who took the Breakroom Quiz between April 2026 and July 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 418 people who took the Breakroom Quiz between April 2026 and July 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 385 people who took the Breakroom Quiz between April 2026 and July 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 139 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 325 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 495 people who took the Breakroom Quiz between April 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 209 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 247 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 149 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for Amazon workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 190 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 401 people who took the Breakroom Quiz between April 2026 and July 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 241 people who took the Breakroom Quiz between December 2025 and June 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 223 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 434 people who took the Breakroom Quiz between April 2026 and July 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 180 people who took the Breakroom Quiz between December 2025 and June 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 296 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 451 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 473 people who took the Breakroom Quiz between April 2026 and July 2026.

Is it stressful to work at Amazon?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 467 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 376 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 503 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 473 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 435 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 423 people who took the Breakroom Quiz between April 2026 and July 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 449 people who took the Breakroom Quiz between April 2026 and July 2026.
What other companies are hiring for Support Associate jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Infographic showing various Support Associate job openings at Amazon in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
ITS Support Associate II, IT Support

ITS Support Associate II, IT Support

Amazon

Seattle, WA • On-site

$19.25 - $25/hr

Full-time

Posted 26 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,925 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Associate and be part of the engine that powers Amazon's seamless operations.

We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce.
As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees', providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon's ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient.
ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon

They adapt to new processes and procedures quickly, communicating and guiding both peers and non-technical Amazonians on solutions that maintain productivity.
Key job responsibilities
- Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed
- Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements
- Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions
- Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits
- Help train and onboard new team members and Amazonians
- Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you. At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer

We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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