OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

84 Amazon Support Associate Jobs Hiring Near You
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
IT Support Associate II, Ops Tech Solutions (OTS)
Niagara Falls, NY · On-site
$20.50 - $28.25/hr
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
IT Support Associate II, Ops Tech Solutions (OTS)
Niagara Falls, NY · On-site
$20.50 - $28.25/hr
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
IT Support Associate II, Ops Tech Solutions (OTS)
Bristol, IN · On-site
$22.50 - $30.75/hr
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
IT Support Associate II, Ops Tech Solutions (OTS)
Bristol, IN · On-site
$22.50 - $30.75/hr
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
Rochester, NY · On-site
$21.25 - $29/hr
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
Rochester, NY · On-site
$21.25 - $29/hr
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...
Job Summary The Associate Business Manager, Amazon supports the daytoday execution, analysis, and coordination required to grow GPN's business across Amazon US and Amazon Canada. As the Associate ...
Job Summary The Associate Business Manager, Amazon supports the daytoday execution, analysis, and coordination required to grow GPN's business across Amazon US and Amazon Canada. As the Associate ...
IT Support Associate
Newark, NJ · On-site
The IT Support Team works with Amazon and Audible service managers and other staff to maintain ... As an IT Support Associate, you will... - Conduct inventory and asset management for all computer ...
IT Support Associate
Newark, NJ · On-site
The IT Support Team works with Amazon and Audible service managers and other staff to maintain ... As an IT Support Associate, you will... - Conduct inventory and asset management for all computer ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
Delivery Associate
Idaho Falls, ID · On-site
$21.50/hr
... Amazon support teams to ensure exceptional service. - Support team members as needed, including participating in rescue calls. Available Schedules: 1. Friday, Saturday, Sunday, Monday Benefits ...
Monitor delivery progress using Amazon systems such as Cortex and Flex, and provide real-time support to Delivery Associates (DAs). * Troubleshoot issues such as route delays, vehicle breakdowns ...
Quick apply
Monitor delivery progress using Amazon systems such as Cortex and Flex, and provide real-time support to Delivery Associates (DAs). * Troubleshoot issues such as route delays, vehicle breakdowns ...
Facilities Support Associate
Tomball, TX · On-site
$17/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a versatile Facilities Support Associate to join our vibrant team and help us spread ...
Facilities Support Associate
Tomball, TX · On-site
$17/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a versatile Facilities Support Associate to join our vibrant team and help us spread ...
Facilities Support Associate
Tomball, TX · On-site
$17/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a versatile Facilities Support Associate to join our vibrant team and help us spread ...
New
Quick apply
Facilities Support Associate
Tomball, TX · On-site
$17/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a versatile Facilities Support Associate to join our vibrant team and help us spread ...
New
We are seeking an exceptional Associate Corporate Counsel to support Amazon Music, Amazon's immersive audio entertainment service that deepens connections between fans, artists, and creators. From ...
We are seeking an exceptional Associate Corporate Counsel to support Amazon Music, Amazon's immersive audio entertainment service that deepens connections between fans, artists, and creators. From ...
We are seeking an exceptional Associate Corporate Counsel to support Amazon Music, Amazon's immersive audio entertainment service that deepens connections between fans, artists, and creators. From ...
We are seeking an exceptional Associate Corporate Counsel to support Amazon Music, Amazon's immersive audio entertainment service that deepens connections between fans, artists, and creators. From ...
Associate Manager, eCommerce (Digital Shelf)
Los Angeles, CA · On-site
$100K - $115K/yr
The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are ... through Amazon support. * Partner with sales teams to address vendor term issues, availability ...
Associate Manager, eCommerce (Digital Shelf)
Los Angeles, CA · On-site
$100K - $115K/yr
The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are ... through Amazon support. * Partner with sales teams to address vendor term issues, availability ...
The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are ... through Amazon support. * Partner with sales teams to address vendor term issues, availability ...
Quick apply
The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are ... through Amazon support. * Partner with sales teams to address vendor term issues, availability ...
Associate Manager, eCommerce (Digital Shelf)
Los Angeles, CA · Hybrid
$100K - $115K/yr
The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are ... through Amazon support. * Partner with sales teams to address vendor term issues, availability ...
Associate Manager, eCommerce (Digital Shelf)
Los Angeles, CA · Hybrid
$100K - $115K/yr
The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are ... through Amazon support. * Partner with sales teams to address vendor term issues, availability ...
Remote Bilingual Customer Support Associate
Manhattan, NY · Remote
$16/hr
Encoura is seeking a Bilingual Customer Service Associate to support students, faculty, and staff ... You will work with Amazon Connect in a fast-paced environment, focusing on delivering excellent ...
Remote Bilingual Customer Support Associate
Manhattan, NY · Remote
$16/hr
Encoura is seeking a Bilingual Customer Service Associate to support students, faculty, and staff ... You will work with Amazon Connect in a fast-paced environment, focusing on delivering excellent ...
We are seeking an exceptional Associate Corporate Counsel to support Amazon Music, Amazon's immersive audio entertainment service that deepens connections between fans, artists, and creators. From ...
We are seeking an exceptional Associate Corporate Counsel to support Amazon Music, Amazon's immersive audio entertainment service that deepens connections between fans, artists, and creators. From ...
Amazon Jobs Information
What is it like to work at Amazon?
Do workers at Amazon get paid breaks?
72% of people say they get paid breaks.
Based on data from 545 people who took the Breakroom Quiz between March 2026 and June 2026.
Does Amazon pay people when they’re sick?
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 503 people who took the Breakroom Quiz between March 2026 and June 2026.
At Amazon, are sick days and vacation days separate paid time off?
75% of people say they have to use vacation days when they’re out sick.
Based on data from 489 people who took the Breakroom Quiz between March 2026 and June 2026.
Are part-time workers able to get health insurance from Amazon?
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
89% of people who work part-time say they get paid time off
Based on data from 149 people who took the Breakroom Quiz between December 2025 and June 2026.
Is the health insurance from Amazon affordable enough for their workers?
90% of people say the health insurance costs are okay
Based on data from 402 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get paid time off at Amazon?
97% of people say they get paid time off.
Based on data from 605 people who took the Breakroom Quiz between March 2026 and June 2026.
How far ahead of time do people find out their work schedule?
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 237 people who took the Breakroom Quiz between December 2025 and June 2026.
Do workers at Amazon worry about hours?
49% of people report they worry about getting enough hours.
Based on data from 282 people who took the Breakroom Quiz between December 2025 and June 2026.
Do Amazon workers get to choose the shifts they work?
48% report that they don’t have enough control over which shifts they work.
Based on data from 172 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it for Amazon workers to change shifts?
36% of people report that it’s hard to change shifts if they need to.
Based on data from 218 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it to get time off at Amazon?
78% of people report it’s easy to get time off.
Based on data from 497 people who took the Breakroom Quiz between March 2026 and June 2026.
Do Amazon managers change schedules at the last minute?
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 260 people who took the Breakroom Quiz between December 2025 and June 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 253 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it to take sick days at Amazon?
82% of people report that it’s easy to take time off if they are sick.
Based on data from 539 people who took the Breakroom Quiz between March 2026 and June 2026.
Is a Amazon job good for students?
80% of students report this is a good place to work if you’re studying.
Based on data from 189 people who took the Breakroom Quiz between December 2025 and June 2026.
Is working at Amazon good if you’re a parent or caregiver?
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 145 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon feel treated with respect by their managers?
78% of people say they’re treated with respect by their managers.
Based on data from 544 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon get to take their breaks without interruption?
86% of people report that they get to take their breaks without interruption.
Based on data from 570 people who took the Breakroom Quiz between March 2026 and June 2026.
Is it stressful to work at Amazon?
63% of people say they often feel stressed out at work.
Based on data from 569 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon enjoy their jobs?
36% of people report they don’t enjoy their job.
Based on data from 462 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon recommend working with their team?
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 617 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get enough training when they start at Amazon?
68% of people report they got enough training when they started working here.
Based on data from 576 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get support to advance at Amazon?
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 532 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 525 people who took the Breakroom Quiz between March 2026 and June 2026.
Do workers feel well informed about how Amazon is doing?
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 545 people who took the Breakroom Quiz between March 2026 and June 2026.

Full-time
Medical, Retirement
Posted 5 days ago
Amazon rating
7.4
Based on 6,820 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
Job description
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience troubleshooting integrated and interdependent computer systems
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, WI, Cottage Grove - 23.00 - 37.00 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US