Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating ...
120 Amazon Customer Success Manager Jobs Hiring Near You
Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating ...
Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating ...
Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating ...
Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating ...
Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating ...
As a Senior Customer Success Manager, you'll directly influence the success of Amazon's own private brand portfolio - a global range of consumables products built to meet customers' daily needs - and ...
As a Senior Customer Success Manager, you'll directly influence the success of Amazon's own private brand portfolio - a global range of consumables products built to meet customers' daily needs - and ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... Key job responsibilities Customer Success Managers are responsible for driving Vendor business ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... Key job responsibilities Customer Success Managers are responsible for driving Vendor business ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... Key job responsibilities Customer Success Managers are responsible for driving Vendor business ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... Key job responsibilities Customer Success Managers are responsible for driving Vendor business ...
Associate Customer Success Manager
Concord, NC · Remote
$100K - $124K/yr
Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon ... Partner with Customer Success Managers to translate customer goals into structured campaign ...
Quick apply
Associate Customer Success Manager
Concord, NC · Remote
$100K - $124K/yr
Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon ... Partner with Customer Success Managers to translate customer goals into structured campaign ...
The Customer Success Manager (CSM) drives excellence in premium creator advertising by orchestrating successful brand integrations and campaign delivery for Amazon's Creator Ad Partnerships. This ...
The Customer Success Manager (CSM) drives excellence in premium creator advertising by orchestrating successful brand integrations and campaign delivery for Amazon's Creator Ad Partnerships. This ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager (CSM) drives excellence in premium creator advertising by orchestrating successful brand integrations and campaign delivery for Amazon's Creator Ad Partnerships. This ...
The Customer Success Manager (CSM) drives excellence in premium creator advertising by orchestrating successful brand integrations and campaign delivery for Amazon's Creator Ad Partnerships. This ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Customer Success Manager
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Denver, CO · On-site
$106K - $125K/yr
Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic. We're a team that ... About the team/role As a Customer Success Manager you will be responsible for driving customer ...
Customer Success Manager
Denver, CO · On-site
$106K - $125K/yr
Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic. We're a team that ... About the team/role As a Customer Success Manager you will be responsible for driving customer ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor ...
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor ...
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor ...
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 331 people who took the Breakroom Quiz between April 2026 and July 2026.
73% of people say they get paid breaks.
Based on data from 331 people who took the Breakroom Quiz between April 2026 and July 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 321 people who took the Breakroom Quiz between April 2026 and July 2026.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 321 people who took the Breakroom Quiz between April 2026 and July 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 280 people who took the Breakroom Quiz between April 2026 and July 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 280 people who took the Breakroom Quiz between April 2026 and July 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between January 2026 and July 2026.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 226 people who took the Breakroom Quiz between April 2026 and July 2026.
88% of people say the health insurance costs are okay
Based on data from 226 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 365 people who took the Breakroom Quiz between April 2026 and July 2026.
96% of people say they get paid time off.
Based on data from 365 people who took the Breakroom Quiz between April 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 10% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 215 people who took the Breakroom Quiz between January 2026 and July 2026.
48% of people report they worry about getting enough hours.
Based on data from 215 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 118 people who took the Breakroom Quiz between January 2026 and July 2026.
50% report that they don’t have enough control over which shifts they work.
Based on data from 118 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it for Amazon workers to change shifts?
Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 167 people who took the Breakroom Quiz between January 2026 and July 2026.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 167 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 288 people who took the Breakroom Quiz between April 2026 and July 2026.
75% of people report it’s easy to get time off.
Based on data from 288 people who took the Breakroom Quiz between April 2026 and July 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 199 people who took the Breakroom Quiz between January 2026 and July 2026.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 199 people who took the Breakroom Quiz between January 2026 and July 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 195 people who took the Breakroom Quiz between January 2026 and July 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 195 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 313 people who took the Breakroom Quiz between April 2026 and July 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 313 people who took the Breakroom Quiz between April 2026 and July 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 160 people who took the Breakroom Quiz between January 2026 and July 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 160 people who took the Breakroom Quiz between January 2026 and July 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 275 people who took the Breakroom Quiz between January 2026 and July 2026.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 275 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 331 people who took the Breakroom Quiz between April 2026 and July 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 331 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 349 people who took the Breakroom Quiz between April 2026 and July 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 349 people who took the Breakroom Quiz between April 2026 and July 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 346 people who took the Breakroom Quiz between April 2026 and July 2026.
58% of people say they often feel stressed out at work.
Based on data from 346 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 275 people who took the Breakroom Quiz between April 2026 and July 2026.
40% of people report they don’t enjoy their job.
Based on data from 275 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 372 people who took the Breakroom Quiz between April 2026 and July 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 372 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 350 people who took the Breakroom Quiz between April 2026 and July 2026.
69% of people report they got enough training when they started working here.
Based on data from 350 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 321 people who took the Breakroom Quiz between April 2026 and July 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 321 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 315 people who took the Breakroom Quiz between April 2026 and July 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 315 people who took the Breakroom Quiz between April 2026 and July 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 332 people who took the Breakroom Quiz between April 2026 and July 2026.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 332 people who took the Breakroom Quiz between April 2026 and July 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Amazon rating
7.4
Based on 7,015 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
This role can be located in one of our approved corporate offices in Seattle, WA.
Build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor Services.
Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating vendor initiatives, analyzing performance data, and learning to influence outcomes across internal and external stakeholders. You'll work within a collaborative team environment, receiving guidance while building toward independent delivery.
This position offers a strong foundation for career growth in customer success and vendor management.
Key job responsibilities
Coordinate vendor initiatives and execute tactical business plans that support growth and improve customer experience
Analyze performance metrics and learn to develop data-driven recommendations that drive adoption and ROI
Build collaborative relationships with vendors, serving as a reliable point of contact for day-to-day needs
Advise vendors on utilizing Amazon tools, policies, and programs while escalating blockers and risks appropriately
Identify opportunities to improve team processes and contribute to operational efficiency
Leverage internal AI tooling to drive efficiencies and expedite problem solving
A day in the life
Review vendor performance data and prepare summaries for team discussions
Collaborate with teammates to resolve vendor inquiries and coordinate solutions
Participate in vendor meetings, managing agendas and driving detailed discussions
Support project execution by tracking status, identifying blockers, and escalating roadblocks
Contribute to team knowledge-sharing sessions and process documentation
About the team
Amazon Vendor Services (AVS) is a paid suite of services designed to build long-term partnerships between Amazon and its vendors - making Amazon the retailer of choice. AVS pursues three core goals:
Accelerate vendor growth on Amazon
Drive higher vendor satisfaction with Amazon, fostering greater engagement and investment
Build sustainable, efficient e-commerce partnerships between Amazon and vendors
As a Customer Success Manager, you serve as the hub of your vendor's interactions with Amazon.
Vendors rely on their CSM as a first point of contact for troubleshooting, high-level analysis, and joint business planning. To deliver on these goals, we develop exclusive services and tools that accelerate vendor growth, provide preferred treatment in how vendors interact with us, and enable proactive management of their business.
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About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US