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Support Associate Jobs (NOW HIRING)

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Job Details A Practice Support Associate for ...

Job Details Join Our Team as a Practice Support Associate! At Catholic Health Physicians Practices , we're committed to delivering excellent care to our patients. We're looking for a Practice Support ...

Easterseals NH is looking for a Direct Support Associate ( DSA ) to join our Community Based Services team! This program supports individuals with developmental disabilities and complex medical needs ...

Client Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

Client Support Associate Elevare Branding is a forward-thinking company dedicated to helping brands grow through strategic marketing, customer engagement, and innovative business solutions. Our team ...

Support Associate

Mercedita, PR · On-site

$14 - $18.25/hr

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive ...

Join our Easterseals NH team as a Direct Support Associate , where you'll empower adults with developmental disabilities and diverse support needs to build independence, engage in their communities ...

Client Support - Associate LOCALS only Pay: $29/hr (W2 only) Location: Everett, WA 98203 Employment Type: Full Time - 3-month contract to Hire Work Schedule * Initial: Monday-Friday, 8:00 AM - 5:00 ...

Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique ...

The Administrative Support Associate provides a wide variety of administrative, and staff support services to a department such as drafting correspondence, scheduling appointments, organizing and ...

WV Support Associate

Thomson, GA

$15.50 - $20/hr

The support associate works closely with the team to ensure filling yarn inventory on loom is maintained at optimum levels and cloth rolls are doffed at the optimum length. The Weave Support ...

Contractor Support Associate

Coraopolis, PA · On-site

$16.25 - $21/hr

Contractor Support Associate Bridgeway is a rapidly growing Pittsburgh based company that is already among the country's largest specialty transportation providers. Join an exciting and dynamic work ...

Client Support Associate

Chicago, IL · On-site

$18 - $24.75/hr

We are seeking a Client Support Associate to serve as a key point of contact for our clients. This role is ideal for a detail-oriented professional who enjoys problem-solving, providing assistance ...

Transaction Support Associate - $80,000 to $85,000 - Tampa, FL Are you ready to use your middle market M&A experience to help business owners prepare for major transactions? Can you turn complex ...

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Support Associate information

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$10

$19

$28

How much do support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for support associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities are hiring for Support Associate jobs? Cities with the most Support Associate job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
Who are the top companies hiring for Support Associate jobs? The top employers for Support Associate jobs are:
What states have the most Support Associate jobs? States with the most job openings for Support Associate jobs include:
Infographic showing various Support Associate job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
Practice Support Associate

$21 - $25.20/hr

Other

Medical, Retirement

Posted 11 days ago


Catholic Health rating

7.8

Company rating: 7.8 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

131st of 867 rated healthcare providers


Job description

Overview

Catholic Health Physicians Practices strives to deliver clinically excellent medical care to our patients.

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team.

Job Details

A Practice Support Associate for Catholic Health, is responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice.

Responsibilities:

  • Answering phones  
  • Scheduling appointments 
  • Handling physician correspondence
  • Preparing patient charts for visits 
  • Contacting insurance companies for referrals and authorizations 
  • Assisting patients with various tasks

Requirements:

  • High School diploma or GED required; Associates degree or completion of a related specialty program in an accredited school is preferred.
  • Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
  • Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving
  • Can multitask and work efficiently
  • Knowledge of medical terminology desirable
  • Able to use, maintain and troubleshoot office equipment
Posted Salary RangeUSD $21.00 - USD $25.20 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

Employment Type: OTHER

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Pay

Benefits

Hours and flexibility

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About Catholic Health

Sourced by ZipRecruiter

Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US