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Support Associate Jobs in Connecticut (NOW HIRING)

chicosfas

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Danbury, CT

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Danbury, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Milford, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Uncasville, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Norwalk, CT

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Southbury, CT

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Norwalk, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Norwalk, CT

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Uncasville, CT

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Norwalk, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Southbury, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Canton, CT · On-site

$16.94 - $21.20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsSupport Associate JobsSupport Associate Jobs in Connecticut

Support Associate information

See Connecticut salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for support associate in Connecticut is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Connecticut? The most popular types of Support jobs in Connecticut are:
What cities in Connecticut are hiring for Support Associate jobs? Cities in Connecticut with the most Support Associate job openings:
Infographic showing various Support Associate job openings in Connecticut as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,716 per year, or $18.6 per hour.

Direct Support Associate

Easter Seals Capital Region & Eastern CT

Norwich, CT • On-site

$18/hr

Full-time

Posted 18 days ago

Job description

Easterseals Capital Region & Eastern Connecticut, Inc.

Job Description

Position: Direct Support Associate I

FLSA Class: Non-Exempt

Summary of Job:

The Direct Support Associate I is responsible for providing direct care, community and center support, pre-employment training and skill building, supervision of all program participants who are adults with developmental disabilities at the center. The Direct Support Associate is responsible to provide case management, advocacy, assessments and transportation services to all program participants.

Skills and Requirements:

  • An Associate’s degree in human services with one years of experience working with individuals with disabilities or high school diploma/HSE with two years’ experience working in a human service agency supporting individuals with disabilities.
  • Maintains active driver’s license and clean driving record.
  • Ability to drive commercial passenger vans to safely transport participants.
  • First Aid & CPR and Physical Management certifications.
  • Knowledge and understanding of Developmental Disabilities.
  • Knowledge and understanding of Abuse & Neglect.
  • A passion and desire to work with and advocate for individuals with disabilities.
  • Knowledge and understanding of clinical assessments and ability to implement and follow medical/behavioral/social objectives.
  • Supervise, coach, teach and monitor adults with developmental disabilities for the attainment of goals. Use positive support strategies. Understand the importance of documentation.
  • Ability to supervise three to six program participants.
  • Ensure program participant’s health and safety standards.
  • Communicate clearly and concisely both verbally and in writing.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.
  • Flexible to accommodate modifications to program and work schedules.
  • Maintain good attendance, be on time.
  • Problem solves and work in a collaborate effort.
  • Attend and maintain all required trainings and certifications.
  • Use computer support systems, Office 365 software and internet-based applications.

Position Duties and Responsibilities

  • Provide direct care, personal support, training, and supervision to program participants. Assist co-workers with meeting the support needs of all program participants.
  • Transport participants to and from home, community work sites and/or recreational outings.
  • Create, develop and plan meaningful center and community activities. Actively engage program participants in those activities while in the center and out in the community
  • Provide pre-employment and skill building activities at the center and in the community, directly working with participants on work skills & production issues.
  • When on a community job site, ensure quality and inspection of all participants’ daily work, crisis intervention, counseling on an individual or group basis and follow all record keeping protocols.
  • Monitor participant safety at center, on community outings and at community work sites.
  • Provide case management services including the collection of essential information about the program participants by assessing strengths, preferences, abilities and interests.
  • Use data tracking forms, case service history forms, Therap, and communication books/logs to document daily on participant’s activities, ADL’s, behaviors, IP goals, accidents/incidents, attendance, and if applicable, job tasks, work skills and time sheets.
  • Assist the Case Coordinator in formulating new goals and objectives for participants. May attend participant meetings, make recommendations and report all updates/changes to the Case Coordinator.
  • Under the direction of the nurse consultant perform nurse delegated tasks
  • Perform general housekeeping to ensure a safe and healthy environment for participants.
  • Identify, report and participate in the resolution process and initiate solutions to address safety concerns.


  • Maintain the highest ethical standards in ethical standards when interacting with clients, staff, colleagues, referral sources, and the community at large.
  • Review, keep current in one’s knowledge of, and comply with all relevant accreditation standards as established by Center accreditation goals and one’s professional discipline.


  • Perform other duties as assigned.

Physical Demands Efforts

This function requires moderate standing, walking, bending, squatting and sitting. Position requires climbing vehicle stairs. Safely lift, transfer and reposition participants with assistance or use of assistive equipment adaptive equipment and monitor condition of equipment. Requires lifting and moderate carrying of items up to 25 pounds.. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer.

Mental & Visual Demands

Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment and Hazards

This position works in a day program area and in the community at various establishments. The area ranges from quiet to moderately noisy and disruptive at times. While transporting, drives on all road types in various weather conditions.

AMERICANS WITH DISABILITIES ACT

Easterseals complies with all aspects of the American with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and /or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform the required functions of the position.



6:30am - 2:00pm OR 8:30am -4:00pm