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Virtual Support Jobs in Connecticut (NOW HIRING)

Dillon Product Manager

Avon, CT · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and ...

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Virtual Support information

See Connecticut salary details

$13

$24

$42

How much do virtual support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual support in Connecticut is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
What are the most commonly searched types of Support jobs in Connecticut? The most popular types of Support jobs in Connecticut are:
What are popular job titles related to Virtual Support jobs in Connecticut? For Virtual Support jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Connecticut look for? The top searched job categories for Virtual Support jobs in Connecticut are:
What cities in Connecticut are hiring for Virtual Support jobs? Cities in Connecticut with the most Virtual Support job openings:
Infographic showing various Virtual Support job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,540 per year, or $24.8 per hour.
Registered Nurse I (Virtual) - Virtual Nursing

Registered Nurse I (Virtual) - Virtual Nursing

Saint Francis Health System

New Haven, CT • On-site, Remote

Full-time

Posted 25 days ago


Saint Francis Health System (Oklahoma) rating

7.0

Company rating: 7.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

416th of 890 rated healthcare providers


Job description

Current Saint Francis Employees - Please click HERE to login and apply.
Full Time
Nights
Shift: 7p - 7a, rot wknds
Minimum of 5 years bedside experience preferred.
Critical Care RN experience required
Virtual Nurse works from an on-site office location (not a remote position)
Will perform admit, discharge, chart review and other patient care duties via a secure link to patient rooms.
#RNSIND
Job Summary: The Registered Nurse I (Virtual) assesses, plans, implements and evaluates nursing care, utilizing the nursing process in accordance with hospital standards and unit policies/procedures for the purpose of monitoring and evaluating patient functional status. This position will assume accountability for patient care outcomes through the assimilation and application of evidence based practice to design, implement, and evaluate patient plans of care in a virtual environment setting.
Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing and holds or is entitled to hold a diploma or degree therefrom.
Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License.
Work Experience: Minimum 5 years of registered nurse experience in acute care setting.
Knowledge, Skills and Abilities: Demonstrated ability to use information technology to communicate, manage knowledge, mitigate error, and support decision-making. Working knowledge of general disease state management processes, bio-psychosocial model, and clinical pathways. Ability to receive and understand information relayed through oral or electronic communication. Exceptional and effective interpersonal, written, and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detail oriented as required in the examination of clinical and numerical data. Ability to demonstrate comfort and ease of familiarity with tele/virtual monitoring equipment. Demonstrates a high degree of professional competence and autonomy.
Essential Functions and Responsibilities: Utilizes the nursing process to care for patients. Assesses, organizes, and completes patient care with consideration for patient, age, cultural and psychosocial factors. Documents steps of the nursing process. Utilizes proper medical terminology. Addresses problems and progress toward goals. Facilitates patient discharge through timely, appropriate referrals and utilization of patient education resources, suitable to patient age and cultural/psychosocial factors. Collaborates with other disciplines as appropriate. Supports unit/hospital goals through PI and educational activities as evidenced by attending in-services, meeting unit education standards, and completing variance reports. Works to prevent patient problems from occurring by: direct observation via telemedicine technology, proactive surveillance of adverse physiological trends, assurance of appropriate prophylactic strategies, and medical chart review. Virtually evaluates patients, educates the patient and families on disease process and procedures and re-evaluates patients as appropriate. Performs the responsibilities of clinician, educator, consultant/collaborator and navigator during virtual appointments. Coaches and mentors nurses on the floor around the care of the patients. Maintains knowledge of rapidly changing technology and equipment used in patient care setting.
Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
Working Relationship: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Virtual Nursing - Yale Campus
Location:
Tulsa, Oklahoma 74136
Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.
EOE Protected Veterans/Disability

What Saint Francis Health System (Oklahoma) employees say

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About Saint Francis Health System

Sourced by ZipRecruiter

Saint Francis Health System is an integrated, medically based, not-for-profit health system. Our team of over 10,500 physicians and staff members makes us one of Tulsa's largest employers. As a Catholic organization, Saint Francis is true to its mission and values. We believe that healthcare is a basic human right, and that each patient should be treated with dignity and integrity. We foster a collaborative workplace where each person is valued and appreciated for his/her contribution.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tulsa, OK, US

Year founded

1960

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