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Virtual Support Jobs in Connecticut (NOW HIRING)

T-Roc

Territory Field Lead

Rockville, CT · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

T-Roc

Territory Field Lead

Stamford, CT · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

T-Roc

Territory Field Lead

Stamford, CT · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

New

T-Roc

Territory Field Lead

CT · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

T-Roc

Territory Field Lead

Naugatuck, CT · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

T-Roc

Territory Field Lead

Naugatuck, CT · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

New

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Virtual Support information

See Connecticut salary details

$13

$24

$42

How much do virtual support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual support in Connecticut is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Connecticut?

The most popular types of Support jobs in Connecticut are:

What are popular job titles related to Virtual Support jobs in Connecticut?

For Virtual Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Connecticut look for?

The top searched job categories for Virtual Support jobs in Connecticut are:

What cities in Connecticut are hiring for Virtual Support jobs?

Cities in Connecticut with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,540 per year, or $24.8 per hour.

Remote Bereavement Coordinator/Facilitator

CONSTELLATION HEALTH SERVICES

Orange, CT • On-site

$24 - $25/hr

Per diem

Medical, Retirement, PTO

Posted 8 days ago

Job description

Constellation Health is seeking a Remote Hospice Bereavement Coordinator to assist with our Virtual Support Groups

Constellation Health is looking for a compassionate Bereavement Coordinator to work with hospice patients and their families in their homes. The Bereavement Coordinator is responsible to plan, implement, and maintain a bereavement program to meet the needs of families/caregivers from Constellation Hospice for up to one (1) year following the death of the individual hospice patient.

We are looking for someone to work approximately 15 (fifteen) hours per month.

Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention.   We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person.

Responsibilities:

  • Coordinates the assessment and delivery of grief counseling needs and services (one-to-one, groups, and ongoing follow-up) to ensure timely and appropriate services are provided to family/caregivers.
  • Develops, coordinates and evaluates bereavement follow-up programs. Establishes
    bereavement risk indicators, guidelines and methodology for bereavement care planning and case management.
  • Maintains appropriate records and files of bereaved enrolled in the program and documents follow-up.
  • Provides bereavement information and referral services to callers from the community.
  • Expands and maintains community resource list as needed.
  • Plans, publicizes, facilitates and supervises bereavement support groups and programs.
  • Plans and oversees events such as Hospice Memorial Services and Bereavement Care Seminars.

What We Offer:

  • Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits)
  • Opportunities for professional development and training to advance your career.
  • Supportive and collaborative work environment that values compassion and empathy.
  • The satisfaction of making a profound difference in the lives of patients and their families.

Why Constellation?

  • Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.

Qualifications:

  • Bachelor’s degree or equivalent theological degree or Counseling degree from college or university. Experience with families/caregivers and patients through death/dying issues – OR – master’s degree in social work or counseling with qualifications of experienced clinical grief counseling.
  • Ability to work as a team member.
  • Knowledge and commitment to hospice philosophy.
  • Demonstrates good verbal and written communication, and organization skills.
  • Understanding of grief response and experience with counseling individuals and/or in groups regarding loss

Apply