Virtual Support Jobs in Connecticut (NOW HIRING)

About the role:

Gartner research and insights help business leaders make more effective decisions every day. Our Corporate Marketing team strives to understand the needs of the customers and communities we serve and design the most effective programs to profitably meet those needs. This team accelerates sales activity by attracting, engaging and converting leaders and their teams through the delivery of compelling Gartner insights and experiences throughout the buyer journey.

This team is responsible for the strategy, planning, and execution of virtual programs designed to engage both Gartner prospects and clients across the marketing funnel. In this role, the Marketing Specialist partners closely with Marketing, Research, Sales, and other cross-functional stakeholders to develop and manage high-impact content and global program scheduling processes. The position plays a critical role in driving audience engagement, operational excellence, and overall program performance. The ideal candidate is highly organized, detail-oriented, and collaborative, with a strong ability to manage multiple priorities in a fast-paced environment. They are innovative, adaptable, and comfortable working both independently and across teams, with a passion for optimizing processes and enhancing audience experiences. This role reports to the Marketing Manager and is responsible for the scheduling, coordination, and continuous optimization of virtual programs.

What you will do:

Optimize and Prepare Content for Publication

• Optimize content for publication by reviewing titles, abstracts, meta descriptions, and other content elements to ensure quality, consistency, and alignment with Gartner standards.

• Help make our content easier to find and engage with by using tools like tagging, categorization, SEO, and emerging AI-powered search features.

• Support content strategy execution by aligning published assets to research priorities and business objectives while leveraging approved AI tools and cross-functional collaboration.

Coordinate Global Program Scheduling and Operations

• Manage global program schedules by coordinating virtual event calendars and supporting documents, ensuring alignment with business priorities, program goals, and participant availability.

• Maintain scheduling accuracy and logistics by tracking program capacity, participation requirements, key milestones, and schedule details across internal systems.

• Coordinate stakeholder communications by partnering with research analysts, presenters, and marketing teams to manage scheduling requests, deadlines, and program updates.

• Support operational execution by applying scheduling best practices, coordinating production resources, and ensuring smooth program delivery.

Drive Program Performance and Continuous Improvement

• Monitor program performance by analyzing audience engagement, participation trends, and business outcomes to identify opportunities for improvement.

• Improve processes and efficiency by enhancing workflows, documentation, and operational practices to support scalability, consistency, and continuous improvement.

• Advance operational excellence by leveraging innovative tools, standardizing processes, and proactively solving issues to improve program effectiveness.

What you will need:

• Bachelor's degree in marketing, business, or related field, preferred

• High level of accuracy and proven attention to detail with excellent organizational skills

• 2-3 years of marketing, operations and/or related experience, preferred

• Experience with Excel and Google Drive

• Proven ability to interact and collaborate with a wide range of stakeholders

• Project Manager mindset who can simultaneously juggle multiple, competing priorities

• Process-oriented individual who looks to maximize efficiencies in new or existing procedures

• Someone who is both independent in handling their responsibilities, yet willing and able to collaborate with others

• Able to adapt in a fast-paced, ever-changing atmosphere, while meeting strict deadlines

• Collaborative mindset with the ability to partner effectively across Marketing and enterprise teams

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#GSSO

#LI-MG5

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 78,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email toApplicantAccommodations@gartner.com.

Job Requisition ID:112379

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