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Support Associate Jobs in Connecticut (NOW HIRING)

Mosaic

Direct Support Associate

CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Cromwell, CT · On-site

$17.25 - $22.25/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Oakdale, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Oakdale, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Cheshire, CT · On-site

$17.25 - $22.25/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Oakdale, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Hartford, CT · On-site

$17.25 - $22.50/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Coventry, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Oakdale, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Bloomfield, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Oakdale, CT · On-site

$17 - $22/hr

This position is also responsible for the health, safety and emotional support of the individuals being served. * Desire to make a positive difference in people's lives. No experience needed. We ...

Mosaic

Direct Support Associate

Milford, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Milford, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Cheshire, CT · On-site

$17.25 - $22.25/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Bloomfield, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

North Haven, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Durham, CT · On-site

$16.50 - $21.50/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Bristol, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

Columbia, CT · On-site

$16 - $20.75/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

Mosaic

Direct Support Associate

North Haven, CT · On-site

$17 - $22/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

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All JobsSupport Associate JobsSupport Associate Jobs in Connecticut

Support Associate information

See Connecticut salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for support associate in Connecticut is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Connecticut? The most popular types of Support jobs in Connecticut are:

Direct Support Associate

Mosaic

CT • On-site

$17 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

If making a positive impact in the lives of others is always on your to-do list -- you'll LOVE working with a team that puts people first.
We're looking for Direct Support Professionals to join our team!
As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life activities to live as independently as possible.
You will love this job if you are:
  • A natural helper - you possess the natural instinct to help people feel more relaxed, safe and confident;
  • A top-notch listener - you hear the one-of-a-kind stories in every person you meet and naturally embrace each person's uniqueness;
  • A dedicated teacher - you have a knack for sensing the emotions of others and enjoy helping others explore and learn;
  • A proud advocate - you have an innate desire to stand up for people who need a voice
  • A born go-getter - you are always looking for ways to add value, improve processes, build others up, and make the world a better place.

What you'll do in this role:
  • Assist with the development of important daily living skills and life activities by creating an environment where people can learn, grow and discover;
  • Help people identify and achieve the goals most important to them in order to live their best life possible;
  • Monitor the comfort and safety of the people we serve while ensuring their medical, nutritional and personal care needs are being met; and,
  • Demonstrate emotional support while assisting with general housekeeping, meal preparation and laundry duties.

This job may be the perfect fit for you if...
  • You have a passion for helping others
  • You're an effective, clear communicator - both written and verbal
  • You're practically always on time (or early) and strive to exceed expectations whenever possible
  • You have excellent time management skills and are able to juggle multiple responsibilities while communicating honestly about your timelines, challenges, and questions.
  • You do whatever it takes and the phrase "That's not my job" is not a part of your vocabulary.
  • When you hear the word inclusive or inclusion, you know that is you. People are people and you consider yourself a people person!

Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Starting Wage: $18.46
  • Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.

  • Desire to make a positive difference in people's lives. No experience needed. We provide thorough training.
  • Must be 18 years of age.
  • Valid U.S. driver's license required, where applicable.
  • High school diploma or equivalent.
  • Work requires frequent physical activity including extended periods of standing, walking, and bending with occasional periods of sitting, kneeling, climbing, stooping, crouching, squatting and balancing.
  • Work also requires constant reaching between knee and shoulder level as well as frequent reaching below knee level and overhead.
  • Work requires occasional independent lifting up to 25 pounds, frequent push/pull up to 40 pounds of force and the ability to safely transfer 50 pounds.

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