1

Support Associate Jobs in Alaska (NOW HIRING)

Store Support

Anchorage, AK

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Kenai, AK ยท On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Anchorage, AK ยท On-site

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Anchorage, AK ยท On-site

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Anchorage, AK

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Juneau, AK ยท On-site

$16 - $19.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Kenai, AK

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Wasilla, AK

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Anchorage, AK ยท On-site

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Anchorage, AK

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Fairbanks, AK

$15.50 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Fairbanks, AK ยท On-site

$15.50 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Wasilla, AK ยท On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Juneau, AK

$16 - $19.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

* We are hiring immediately for full time SUPPORT SERVICES-UTILITY positions. * Location: Hilcorp ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

next page

Showing results 1-20

Support Associate information

See Alaska salary details

$10

$21

$30

How much do support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support associate in Alaska is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.79 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Alaska?

The most popular types of Support jobs in Alaska are:

What cities in Alaska are hiring for Support Associate jobs?

Cities in Alaska with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Alaska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,831 per year, or $21.1 per hour.

Lead Intensive Supports Associate

Hope Community Resources, Inc

Anchorage, AK โ€ข On-site

$18 - $21.75/hr

Full-time

Posted 24 days ago


Job description

Are you passionate about making your community a better place? Are you patient and skilled at fostering healthy relationships? If you want to find purpose through leadership and service to others, you've come to the right place. We're looking for a Lead Behavioral Support Professional (also known as an Lead Intensive Support Associate) to join our team in Anchorage, Alaska.

Hope Community Resources, Inc. is a non-profit disabilities service provider based in Anchorage, Alaska. Founded in 1968, our company provides services and supports to people of all ages and abilities who experience an intellectual, developmental, or other disability, traumatic brain injury, or mental health challenge.

Responsibilities include:

  • Scheduling shifts in the home providing overall management of the assigned home.
  • Ensuring the health and safety of the support recipients and takes appropriate steps, utilizing agency or treatment directed supports and trainings to deescalate individuals who may become physically or verbally aggressive.
  • Providing continual heightened vigilance in supervision and monitoring required for the safety of the support recipient and/or others while teaching activities of daily living, as well as social and communication skills to foster independence.
  • Facilitating communication amongst all members of the support recipient's team.
  • Lead and supervise a team of direct support employees who work in the home, ensuring the implementation of the Plan of Care and/or support plan, Behavior Support Plans, Individualized Interaction Guidelines, Emergency Response Plans, and prescribed mental health coping strategies or treatment interventions, as applicable.