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Support Coordinator Jobs in Alaska (NOW HIRING)

Searhc

Patient Support Coordinator

Juneau, AK · On-site

$25 - $30.04/hr

Pay Range:$25.00 - $30.04 The Patient Support Coordinator is the point of initial contact for our organization. The specifics of the role include (but are not limited to) answering the phone ...

Searhc

Patient Support Coordinator

Juneau, AK · On-site

$25 - $30.04/hr

Pay Range:$25.00 - $30.04 The Patient Support Coordinator is the point of initial contact for our organization. The specifics of the role include (but are not limited to) answering the phone ...

Searhc

Patient Support Coordinator

Juneau, AK · On-site

$25 - $30.04/hr

Pay Range:$25.00 - $30.04 The Patient Support Coordinator is the point of initial contact for our organization. The specifics of the role include (but are not limited to) answering the phone ...

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$13

$24

$39

How much do support coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support coordinator in Alaska is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $27.69 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
More about Support Coordinator jobs

What are the most commonly searched types of Support jobs in Alaska?

The most popular types of Support jobs in Alaska are:

What job categories do people searching Support Coordinator jobs in Alaska look for?

The top searched job categories for Support Coordinator jobs in Alaska are:

What cities in Alaska are hiring for Support Coordinator jobs?

Cities in Alaska with the most Support Coordinator job openings:

Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,272 per year, or $24.6 per hour.

Customer Support Coordinator

Alaska Gear Company

Anchorage, AK • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

At Alaska Gear Company, we work hard to play hard! Building high quality aviation products and outdoor gear for adventure beyond roads and runways!

Our mission is together, we build a worldwide Alaska-based outdoor equipment company. We’re a growing team of casual people who love aviation, outdoor activities and mostly Alaska! We strive to provide strong and safe products to bush pilots and outdoor enthusiasts who are pursuing adventure in the backcountry. Whether a bush pilot, hunter, researcher, or guide, we deliver solutions to ensure our customers have all the essentials to endure their outdoor adventure.

As we continue to grow, we have exciting opportunities to grow our team. We are currently looking for a Customer Experience Coordinator to work out of our Anchorage location. With Alaska Gear Company, this position can expect to undertake the following duties.

Job Duties:
  • Be responsible for providing professional and positive service to all customers.
  • Answer, evaluate and prioritize incoming telephone calls providing general and detailed explanations/information in clear, easy to understand language to customers. You will also transfer calls to the appropriate department, if applicable.
  • Serve as back up for the sales floor and greet visitors in our retail showroom and assist them in finding the perfect product match for their outdoor adventures
  • Be able to complete point of sale transactions and navigate electronic inventory/sales platforms
  • Request transfers from other locations for stock/special order customer requests, reorder inventory when low.
  • Work with production staff for lead times on repairs and build times for custom projects or customer special order products.
  • Create monthly reports on customer trends and CRM data
  • Process all warranty claims.
  • Handle customer escalations.
  • Manage all online orders, answer and delegate all online/CRM inquiries, and manage the info email account.
  • Maintain and engage with customer reviews
  • Quote custom repair jobs.
  • Audit open orders and quotes weekly.
  • Other duties as assigned.
    • Preferred Qualifications:
  • High school diploma or equivalent
  • Previous retail sales or customer service experience
  • Exceptional active listening, communication, and leadership skills
  • Proficient in Microsoft Suites primarily Excel and Outlook.
  • Positive and engaging personality
  • Experience in aviation related parts and products preferred
  • Ability to take direction well and follow through with little or no supervision
    • Compensation and Benefits:
  • Rate of pay ranges from $20 $25 per hour DOE
  • Health, Dental, Vision, Life Insurance
  • Paid Time Off (following 90 days of employment)
  • Holiday pay
  • 401(k)
  • Great Employee Discounts
  • Free Employee Product Rentals
  • Casual Work Environment

    • Our customer service positions are a critical part that keeps Alaska Gear Company up and running. If you are a hardworking, value quality customer service, and are a detail-oriented individual, please submit an application online for consideration!

    Important Information:

    All applications MUST be submitted online, and only complete applications will be considered! Hard copy, emailed, or telephonic applications will not be accepted.

    Check out our website, YouTube, and social media to see all we have going on!

    EEO STATEMENT

    Alaska Gear Company is an equal opportunity employer and complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, please call 1-907-331-0381.