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Support Associate Jobs in Alaska (NOW HIRING)

Access Alaska

Program Support Specialist

Soldotna, AK · On-site

$21.21 - $22.06/hr

Provide administrative support to Program Managers, Program Associates, Independent Living Advocates, and the broader Programs team. * Assist with biweekly Consumer Directed Personal Care Services ...

Access Alaska

Program Support Specialist

Soldotna, AK · On-site

Provide administrative support to Program Managers, Program Associates, Independent Living Advocates, and the broader Programs team. * Assist with biweekly Consumer Directed Personal Care Services ...

MY House

Peer Support Specialist

Wasilla, AK · On-site

$22/hr

TITLE: Peer Support Specialist REPORTS TO: Peer Support Supervisor EMPLOYMENT STATUS: Regular ... Associate's degree in social work, Psychology, Human Services, Counseling, or Substance Abuse ...

Spencer Gifts - Spirit Halloween

Sales Associate

Wasilla, AK · On-site

$13.50 - $18.25/hr

Brand: Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for ...

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Showing results 21-40

All JobsSupport Associate JobsSupport Associate Jobs in Alaska

Support Associate information

See Alaska salary details

$10

$21

$30

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Alaska is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.79 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Alaska?

The most popular types of Support jobs in Alaska are:

What cities in Alaska are hiring for Support Associate jobs?

Cities in Alaska with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Alaska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,831 per year, or $21.1 per hour.

Support Tech Analyst

Central Peninsula Hospital

Soldotna, AK • On-site

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Position Summary: The Support Tech Analyst job family is responsible for the administration, support, reliability, and optimization of enterprise End-User Computing (EUC) technologies that enable employees to effectively access and utilize organizational information systems. This includes desktop and laptop computing, mobile devices, peripheral equipment, device lifecycle management, endpoint management platforms, software deployment, authentication services, identity and access support, Edge Computing technologies, and workplace technology solutions that bridge end-user computing with enterprise infrastructure.
This job family emphasizes service request fulfillment, incident response, technical troubleshooting, escalation coordination, customer support, identity and access governance, asset and service portfolio management, documentation, education, operational discipline, workload management, and continuous improvement rather than direct administration of enterprise infrastructure platforms.
This position may be filled as a Support Tech Analyst Associate (I), Support Tech Analyst (II), or Support Tech Analyst Senior (III) depending on qualifications, experience, and organizational need.
Support Tech Analyst Associate (Entry-Level; I)
Requirements
  • High School Diploma/GED
  • 1 year of Information Services - IT Support experience or
  • 1 year of Information Services - Analyst experience
  • Experience must include exposure to infrastructure-adjacent technologies such as networking fundamentals, virtualization concepts, endpoint management platforms, authentication services, or device management technologies
  • CompTIA A+ certification, preferred

Summary Scope: At the entry level, Business Applications Analysts contribute independently to business application lifecycle activities, service request fulfillment, incident response, customer support, identity and access administration, application portfolio maintenance, documentation, and workload coordination while developing foundational knowledge of enterprise business processes, governance standards, and assigned business application ecosystems. Working under guidance from more experienced analysts, they help ensure reliable, secure, and compliant business application operations.
Support Tech Analyst (Mid-Level; II)
Requirements
  • High School Diploma/GED
  • 2 years of Information Services - IT Support experience or
  • 2 years of Information Services - Analyst experience
  • Experience must include coordinating technical escalations, supporting technologies that intersect with network, compute, storage, authentication, endpoint management, or database services, and performing technical troubleshooting and trend analysis
  • CompTIA Tech+ certification, preferred

Summary Scope: At the mid-level, Support Tech Analysts lead the administration and optimization of assigned End-User Computing services by executing endpoint lifecycle activities, fulfilling complex service requests, resolving higher-impact incidents, coordinating cross-do technical escalations, administering identity and access controls, maintaining authoritative documentation and asset records, and driving operational consistency and continuous improvement. They partner with technical teams and business stakeholders with moderate independence to ensure dependable, secure, and efficient technology services.
Support Tech Analyst Senior (Senior-Level; III)
Requirements
  • High School Diploma/GED
  • 3 years of progressive Information Services - IT Support experience or
  • 3 years of progressive Information Services - Analyst experience
  • Experience must include leading complex technical escalations, mentoring team members, coordinating cross-functional initiatives, performing root cause analysis, and contributing to infrastructure administration readiness and technology modernization efforts
  • CompTIA Server+ or CompTIA Network+ certifications, preferred

Summary Scope: At the senior level, Support Tech Analysts drive operational governance and technical coordination across enterprise End-User Computing and Edge Computing environments. They resolve major incidents, oversee complex endpoint, identity, and service scenarios, enforce operational standards, maintain asset and service portfolio integrity, and serve as primary liaisons between end-user support teams and enterprise infrastructure teams. Senior analysts mentor team members, coordinate cross-functional initiatives, promote standardization and automation, lead root cause analysis and continuous improvement efforts, and help prepare operational services for transition into enterprise infrastructure platforms to ensure reliable, secure, compliant, and effective workplace technology services.
At CPH, we value our employees and offer a comprehensive benefits package designed to support your well-being and professional growth. Our competitive pay is just the beginning. We also provide:
  • Health Insurance: Comprehensive plans to keep you and your family healthy.
  • Retirement Plans: Invest in your future with our competitive 403(b) options and employer contributions.
  • Paid Time Off: Enjoy a generous PTO policy, including vacation and sick leave.
  • Public Service Loan Forgiveness program qualifying employer. Click here to learn more about this program.
  • Professional Development: Opportunities for growth through training, workshops, and more.
  • Additional Perks: Employee wellness programs, discounts, and much more!

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