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Support Associate Jobs in Rhode Island (NOW HIRING)

chicosfas

Support Associate - Chico's

Cranston, RI · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Cranston, RI · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Cranston, RI · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Fidelity Investments

Client Support Associate

Smithfield, RI · On-site

$16.75 - $23/hr

Join a training cohort of associates during the first 14 weeks, spending time training to become a ... Great listening skills, professionalism, and empathy toward others to support the challenges of our ...

Fidelity Investments

Client Support Associate

Smithfield, RI · On-site

$16.75 - $23/hr

Join a training cohort of associates during the first 14 weeks, spending time training to become a ... Great listening skills, professionalism, and empathy toward others to support the challenges of our ...

Allstate

$24/hr

As a Legal Support Associate, you will work closely with attorneys, paralegals, and business partners to support a wide range of complex investment transactions and legal operations. This role offers ...

Home Depot

Store Support

Middletown, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Middletown, RI · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Kingstown, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Coventry, RI · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Johnston, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Smithfield, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Kingstown, RI · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Westerly, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Coventry, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Providence, RI · On-site

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSupport Associate JobsSupport Associate Jobs in Rhode Island

Support Associate information

See Rhode Island salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Rhode Island is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.72 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Rhode Island?

The most popular types of Support jobs in Rhode Island are:

What cities in Rhode Island are hiring for Support Associate jobs?

Cities in Rhode Island with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,857 per year, or $19.2 per hour.

Bilingual Site Support Associate

Children's Friend

Providence, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Welcome and assist clients, staff, and visitors with professionalism and warmth.

  • Manage reception duties including handling phone calls, maintaining appointment logs, and checking in visitors.

  • Perform administrative tasks such as mail handling, supply tracking, data entry, and supporting minor maintenance and repairs.

Job description

???? Join Our Team: Bilingual Site Support Associate ????

Location: Providence, RI- Tempo Site located at 53 George M Cohan Blvd, Providence, RI 02903 
Department: Administration
Reports To: Administrative Support Supervisor
Employment Type: BOTH FULL TIME AND PART TIME AVAILABLE!  Full Time Hours- Monday- Friday, 7.5 hours per day, 37.5 hours per week.  Part Time Hours- Monday- Friday- shifts vary, 29 hours per week

Pay: 16.62/hr

Are you passionate about providing exceptional client support while keeping operations running smoothly? Do you thrive in a dynamic environment and enjoy helping people feel welcome and safe? Children’s Friend is looking for a Bilingual Site Support Associate to be the face and backbone of our site operations!

????️ What You’ll Do:

  • Welcome and assist clients, staff, and visitors with professionalism and warmth

  • Manage reception duties: phone calls, appointment logs, visitor check-ins

  • Perform key administrative tasks like mail handling, supply tracking, and data entry

  • Maintain the cleanliness and safety of indoor and outdoor facilities

  • Support minor maintenance needs and coordinate repairs

  • Assist with bilingual (Spanish-English) translation for forms and communication

  • Float between locations as needed, offering support across multiple sites

???? What You Bring:

  • High School diploma or GED required

  • Bilingual in Spanish is required

  • Experience in reception, customer service, janitorial, or facility support preferred

  • Strong interpersonal and organizational skills

  • Proficient in Microsoft Office and standard office equipment

  • ServSafe certification is a plus (or willingness to complete upon hire)

  • Reliable transportation and flexibility to work at various locations

???? Physical & Work Requirements:

  • Able to lift up to 20 lbs, stand for long periods, and work both indoors and outdoors in varied conditions

  • Comfortable performing cleaning and basic maintenance tasks

❤️  Why Join Us?

At Children’s Friend, we don’t just offer a job — we offer purpose. Our supportive and inclusive team is dedicated to uplifting families and making a lasting impact in the community. You’ll enjoy:

  • A dynamic, mission-driven workplace.

  • Opportunities to lead, learn, and grow.

  • A voice in shaping programs that change lives.

???? Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent@cfsri.org.

Children’s Friend offers a comprehensive benefits package to employees that includes the following:

  • Medical Dental and Vision coverage 
  • Employer contributions to the 403(b) plan
  • Employer-paid Life and Disability insurance 
  • Flex Spending Accounts 
  • 12 Paid Holidays 
  • Competitive Vacation Benefits 
  • Training and Professional Development 
  • Education Assistance 
  • Student Loan Repayment Assistance