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Weekend Support Jobs in Rhode Island (NOW HIRING)

Akhiok-Kaguyak, Inc.

Custodian

Providence, RI · On-site

$17.95/hr

Duties may require exposure to cleaning chemicals, frequent movement throughout the facility, and occasional after-hours or weekend support. Employment is contingent upon contract award and ...

New

Akhiok-Kaguyak, Inc.

Custodian

Narragansett, RI · On-site

$17.95/hr

Duties may require exposure to cleaning chemicals, frequent movement throughout the facility, and occasional after-hours or weekend support. Employment is contingent upon contract award and ...

Akhiok-Kaguyak, Inc.

Custodian

Warwick, RI · On-site

$17.95/hr

Duties may require exposure to cleaning chemicals, frequent movement throughout the facility, and occasional after-hours or weekend support. Employment is contingent upon contract award and ...

New

Harris

Expert Technical Consultant - Paragon

Carolina, RI · Remote

$90K - $115K/yr

May require occasional after-hours, on-call or weekend support * Up to 10% travel may be required Compensation & Benefits * Salary: $90,000 - $115,000 USD The salary range reflects the anticipated ...

West Bay RI

Direct Support Professional

Cranston, RI · On-site

$20 - $21/hr

Weekend Differential + $1.00/hour Are you passionate about making a difference in the lives of others? Join our team of Direct Support Professionals and become a vital part of a mission-driven ...

Rhode Island College

Academic Advisor

Providence, RI · On-site

$42K - $52K/yr

Participate in and attend key college events, including but not limited to admissions yield events, New Student Orientation and Welcome Weekend. * Support the Director and advising team in ...

Citizens Bank

Sr Building Services Tech

Johnston, RI · On-site

Participation in a scheduled on-call rotation for after-hours and weekend support About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide ...

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All JobsSupport JobsWeekend Support JobsWeekend Support Jobs in Rhode Island

Weekend Support information

See Rhode Island salary details

$11

$18

$25

How much do weekend support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for weekend support in Rhode Island is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.00 per hour, depending on experience, location, and employer.

What are Weekend Support roles?

Weekend Support roles are positions that provide assistance, technical support, or customer service specifically during the weekend. These roles are crucial for companies that operate outside standard weekday hours, ensuring customers or users receive help when they need it most. Weekend Support staff may work in IT, customer service, healthcare, or other industries, responding to inquiries, troubleshooting issues, and maintaining service continuity. Shifts typically cover Saturdays and Sundays, and may include evenings or nights depending on the employer's needs.

What is the difference between Weekend Support vs Customer Service Representative?

AspectWeekend SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, retail, healthcare, or hospitality during weekendsCall centers, retail, or office settings, primarily weekdays but often includes weekends
Employer & Industry UsageRetail, healthcare, hospitality, logisticsRetail, telecommunications, finance, and service industries
Common Search & ComparisonYesYes

Weekend Support roles focus on providing assistance during weekends, often in retail, healthcare, or hospitality sectors, with similar credentials to customer service roles. Customer Service Representatives typically work weekdays but may also cover weekends, handling customer inquiries across various industries. While both roles involve communication and problem-solving, Weekend Support is specifically tailored for weekend shifts, making it ideal for those seeking weekend employment opportunities.

What are the typical responsibilities and expectations for someone working in a Weekend Support role?

In a Weekend Support role, you are primarily responsible for providing customer or technical assistance during weekends when regular staff may be unavailable. This often involves responding to urgent inquiries, troubleshooting issues, escalating problems as needed, and documenting actions taken. You may work independently or as part of a small team, collaborating with weekday staff to ensure seamless handoff and continuity of support. Flexibility, strong communication skills, and the ability to handle high-pressure situations are valuable in this role, as weekend shifts can sometimes bring unexpected challenges.

What Are Weekend Support Jobs?

Weekend support jobs include a variety of roles in tech support, customer service, and similar positions. Most of these jobs are part-time and take place Saturday-Sunday, but some companies have other definitions of weekend shifts and could start them as early as Thursday. In this type of role, you may work at a call center, in an office environment, or virtually from home to answer questions, troubleshoot problems, and otherwise provide help to customers or other employees. Many details of this job vary by company. For example, if an employer sells enterprise software, weekend support positions may focus on answering questions from users trying to perform specific tasks with that software.

What are the key skills and qualifications needed to thrive as a Weekend Support, and why are they important?

To thrive as a Weekend Support professional, you typically need strong customer service skills, problem-solving abilities, and familiarity with company protocols or relevant industry knowledge. Experience with ticketing systems, CRM software, and sometimes basic troubleshooting tools is often required. Excellent communication, reliability, and the ability to remain calm under pressure are crucial soft skills for this role. These qualities ensure that customer issues are efficiently resolved and service standards are maintained during off-peak hours.
More about Weekend Support jobs
What are the most commonly searched types of Support jobs in Rhode Island? The most popular types of Support jobs in Rhode Island are:
What are popular job titles related to Weekend Support jobs in Rhode Island? For Weekend Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Weekend Support jobs in Rhode Island look for? The top searched job categories for Weekend Support jobs in Rhode Island are:
What cities in Rhode Island are hiring for Weekend Support jobs? Cities in Rhode Island with the most Weekend Support job openings:
Weekend Support jobs near you
Infographic showing various Weekend Support job openings in Rhode Island as of June 2026, with employment types broken down into 22% Full Time, 61% Part Time, 11% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,871 per year, or $18.2 per hour.
End User Support Specialist

End User Support Specialist

ZOLL Medical Corporation

Pawtucket, RI • On-site

Full-time

Posted 3 days ago

Job description

Job Summary:
ZOLL Medical Corporation is dedicated to improving patient outcomes through innovative technologies. The End User Support Specialist is responsible for providing comprehensive IT support to end users, ensuring optimal functioning of devices, and collaborating with IT teams to enhance user experience.
Responsibilities:
• Deliver timely, efficient, and exceptional technical support for various hardware, software, identity and access issues maintaining user account security and management through multiple channels.
• Ensure optimal functioning of end user devices and peripherals through analysis, maintenance, repair, and configuration.
• Demonstrate strong communication and problem-solving skills to meet service delivery expectations and reporting to management.
• Prioritize urgent issues and collaborating with IT and Security teams for service restoration and root cause analysis.
• Collaborate with various IT and Security teams to improve end user experience.
• Maintain technical ownership of support tickets, utilizing ZOLL’s ITIL ticketing system for documentation and escalation.
• Manage user expectations with proactive communication, and maintaining, analyzing, and troubleshooting end user hardware and peripherals.
• Perform hands on hardware support under the guidance of Infrastructure teams as needed.
• Participating in project teams and creating/updating team documentation and procedures.
• Ensure a safe work environment and complying with all Corporate, Global IT, Security, and Service Management policies, procedures, and directives
• Achieve metrics in support of service level agreements, client satisfaction surveys and completed incidents/requests.
• Recommend process changes as needed to improve service levels.
• Create/maintain support documentation and procedures.
• Provide support and guidance to End User Service Analysts
• Stay current with information technology systems and industry trends.
• Provide evening and weekend support (off-hours support) as assigned, on a rotating basis.
Qualifications:
Required:
• High School required
• Excellent customer service skills with the ability to convey technical information in user-friendly terms.
• Strong team collaboration skills to ensure effective End User Services operations.
• Proficient relationship, conflict management, and communication skills.
• Excellent problem-solving abilities.
• Capacity to handle multiple tasks simultaneously with a sense of urgency.
• Proactive and punctual with efficient multitasking capabilities.
• Solid planning and organizational skills.
• Experience with ITSM tools like ServiceNow
• Proficiency in managing and troubleshooting different operating systems (e.g., Windows, macOS, Linux).
• Experience and knowledge of networking protocols and configurations (wired and wireless)
• Experience in managing user accounts, including permissions and security settings
• Proficiency in remote troubleshooting and support tools such as TeamViewer.
• Experience supporting enterprise-grade end user hardware as well as smart phones including iPhone, and Android models
• Knowledge of basic IT security practices and protocols
• Commitment to a training and development plan that involves passing certification exams
Preferred:
• Degree in technical field preferred
• ITIL, CompTIA+, Microsoft, HDI certification Preferred
Company:
At ZOLL®, we’re passionate about improving patient outcomes and helping save lives. Founded in 2004, the company is headquartered in Pittsburgh, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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