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Support Representative Jobs (NOW HIRING)

Dobbs Peterbilt

Fleet Support Representative

Memphis, TN · On-site

$16 - $21.75/hr

Fleet Support Representative The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates ...

AssetWorks LLC

Technical Support Representative

Tier 1 Support Analysts, Tier 2 Technical Support Representatives, and Tier 3 Technical Support Representatives. All three teams collaborate to support the customer base and many of the job duties ...

MRINetwork

Account Support Representative

Wichita, KS · On-site

Account Support Representative Our client has been voted one of the Best Places to Work. They offer a great work/life balance, an employee-centric culture with an average tenure of 12 years in their ...

Dexian

Advisor Support Representative

Scottsdale, AZ · On-site

$17.25 - $22/hr

Advisors Support Representative / Customer Support Representative Location: Oakdale, MN / Scottsdale, AZ/ La Vista, NE Duration: Permanent (Direct - hire) The Service Call Center is designed as an ...

J. F. Ahern

Service Support Representative

Fond Du Lac, WI · Hybrid

$16.75 - $21.50/hr

Service Support Representative Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive? With more than 145 years as a family-owned business, we ...

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How much do support representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are Support Representatives?

Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and address any problems efficiently. Support Representatives play a key role in maintaining a positive relationship between a company and its customers by offering timely and effective assistance.

What is the difference between Support Representative vs Customer Service Associate?

AspectSupport RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; technical knowledge varies by industryHigh school diploma; basic communication skills
Work EnvironmentCall centers, technical support, online chatRetail stores, call centers, service desks
Employer & Industry UsageTech, telecom, software companiesRetail, hospitality, telecom
Common Search & ComparisonCustomer support, technical supportCustomer service, client support

Support Representatives and Customer Service Associates both focus on assisting customers, but Support Representatives often handle technical issues and specialized support, while Customer Service Associates typically manage general inquiries and service requests. The roles overlap in communication skills and customer interaction, but Support Representatives usually require more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Support Representative, and why are they important?

To thrive as a Support Representative, you need strong problem-solving abilities, excellent verbal and written communication skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with help desk software, customer relationship management (CRM) systems, and ticketing tools is typically required. Patience, active listening, and resilience help individuals stand out by building positive customer relationships and handling challenging interactions. These skills are vital for efficiently resolving customer issues and ensuring high levels of satisfaction and retention.

What are some common challenges Support Representatives face when handling customer inquiries, and how can they effectively manage these situations?

Support Representatives often encounter challenging situations such as dealing with frustrated customers, managing high volumes of inquiries, or resolving complex technical issues. Effective communication, patience, and active listening are key to diffusing tense interactions. Utilizing internal knowledge bases, collaborating with team members, and knowing when to escalate issues can help resolve problems efficiently and maintain customer satisfaction. Continuous training and feedback also support skill development and confidence in handling diverse scenarios.
More about Support Representative jobs
Who are the top companies hiring for Support Representative jobs? The top employers for Support Representative jobs are:
What states have the most Support Representative jobs? States with the most job openings for Support Representative jobs include:
What are popular job titles related to Support Representative jobs? For Support Representative jobs, the most frequently searched job titles are:
Support Representative jobs near you
Infographic showing various Support Representative job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Support Representative

Clear Choice USA

Greenwood Village, CO • Remote

$36K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Support Representative

Location: Greenwood Village, CO (100% remote-please see list of acceptable states below)

Type: Full Time

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.

ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!

Responsibilities

  • Serve as the first point of contact for prospective patients who have questions or need assistance with an upcoming appointment.
  • Spend a majority of time on inbound phone calls from prospective patients in need of support.
  • Make outbound phone calls to existing leads (no cold calling) who have expressed interest in our services.
  • Work with prospective patients to schedule a free consultation and prepare them to come in for a successful consultation and evaluation.
  • Show confidence and expertise overcoming objections.
  • Ability to thoroughly explain our services to prospective patients.
  • Listening empathetically to Prospective Patients needs and think critically to provide helpful solutions.
  • Guide callers through troubleshooting and navigating the online paperwork and online appointments.
  • Provide prospective patients with accurate driving directions to the location they are scheduled.
  • Exhibit empathy, compassion, and conviction when speaking with prospective patients with the goal of helping to impact their lives for the better.
  • Act as an ambassador to the ClearChoice Core Values at all times showing: Compassion, Conviction, Teamwork, Integrity, Trust, Impact, and Passion for Learning

Qualifications

  • 2+ years customer service experience.
  • 1+ year of consultative sales experience.
  • Experience in dental, healthcare, or fields requiring a high level of empathy is a plus.
  • A confident approach and ability to build rapport.
  • Proficient active listening skills.
  • Must possess soft skills of patience, positivity and respectfulness.
  • Strong interpersonal skills as well as verbal communication skills.
  • Self-motivation, drive, and initiative.
  • Comfortable seeking and receiving coaching and guidance.
  • Ability to help others with basic computer and tech problem solving skills.
  • Experience with Salesforce is a plus.
  • Experience with G-suites is a plus.
  • Strongly in need of bilingual Spanish-English candidates.

Remote Requirements

  • Ability to multitask through computer programs and systems comfortably in a remote office setting with dual monitors
  • Proficient with computer problem solving skills and set up
  • Secure, reliable and dedicated high-speed internet is required to support business needs (may be asked to share screenshot of current network speed)
  • Must have a dedicated and private home work space with minimal distractions and NO visibility to your computer screen
  • Remote positions with our team are currently available for candidates located in AZ, CO, CT, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NC, ND, OH, OK, OR, PA, SC, SD, TX, UT, VA, WA, WV, WY

Benefits of Joining Our Team

  • Medical, dental & vision benefits
  • Options for Flexible Spending Accounts and Health Savings Accounts.
  • 401K Investment Plan
  • Company paid holidays and paid time off/vacation
  • Ongoing training and coaching
  • Phenomenal culture committed to supporting our employees to change the lives of those we serve
  • Position is fully remote

Compensation and Benefits

  • $17.50 to $21.00/Hour Base Depending on Experience (equivalent to $36,000-$44,000 annually on average)
  • In addition to your base compensation, you may be eligible for a Quarterly 10% target bonus based on performance
  • Weekend pay differential of $1.50/hour

Apply