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Support Representative Jobs (NOW HIRING)

Sales Support Representative

Tempe, AZ · On-site

$50K - $55K/yr

Sales Support Representative Location: Tempe, AZ Job Overview: We are looking for a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions.

Sales Support Representative

Tempe, AZ · On-site

$50K - $55K/yr

Sales Support Representative Location: Tempe, AZ Job Overview: We are looking for a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions.

The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ...

German Client Support Representative

$17.50 - $22.25/hr

German Client Support Representative Stuttgart, Germany Or refer someone Job Openings German Client Support Representative About the Job German Client Support Representative Greece | Remote (within ...

Sales Support Representative

Denver, CO · On-site

$19.50 - $26.75/hr

About the role The primary role of the Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer's specifications to ...

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

Client Support Representative

Shreveport, LA · On-site

$13.50 - $17.75/hr

Client Support Representative Based in Shreveport, Louisiana, we began in 1996 by offering payroll processing and tax compliance services. In 2000, we made the strategic decision to develop our own ...

The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ...

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

Client Support Rep Orlando Office - ORLANDO, FL 32809 Job Summary The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone ...

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Showing results 1-20

Support Representative information

See salary details

$12

$21

$43

How much do support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are Support Representatives?

Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and address any problems efficiently. Support Representatives play a key role in maintaining a positive relationship between a company and its customers by offering timely and effective assistance.

What is the difference between Support Representative vs Customer Service Associate?

AspectSupport RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; technical knowledge varies by industryHigh school diploma; basic communication skills
Work EnvironmentCall centers, technical support, online chatRetail stores, call centers, service desks
Employer & Industry UsageTech, telecom, software companiesRetail, hospitality, telecom
Common Search & ComparisonCustomer support, technical supportCustomer service, client support

Support Representatives and Customer Service Associates both focus on assisting customers, but Support Representatives often handle technical issues and specialized support, while Customer Service Associates typically manage general inquiries and service requests. The roles overlap in communication skills and customer interaction, but Support Representatives usually require more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Support Representative, and why are they important?

To thrive as a Support Representative, you need strong problem-solving abilities, excellent verbal and written communication skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with help desk software, customer relationship management (CRM) systems, and ticketing tools is typically required. Patience, active listening, and resilience help individuals stand out by building positive customer relationships and handling challenging interactions. These skills are vital for efficiently resolving customer issues and ensuring high levels of satisfaction and retention.

What are some common challenges Support Representatives face when handling customer inquiries, and how can they effectively manage these situations?

Support Representatives often encounter challenging situations such as dealing with frustrated customers, managing high volumes of inquiries, or resolving complex technical issues. Effective communication, patience, and active listening are key to diffusing tense interactions. Utilizing internal knowledge bases, collaborating with team members, and knowing when to escalate issues can help resolve problems efficiently and maintain customer satisfaction. Continuous training and feedback also support skill development and confidence in handling diverse scenarios.
More about Support Representative jobs
Who are the top companies hiring for Support Representative jobs? The top employers for Support Representative jobs are:
What states have the most Support Representative jobs? States with the most job openings for Support Representative jobs include:
Infographic showing various Support Representative job openings in the United States as of June 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

$13.75/hr

Other

Medical, Retirement

Posted 29 days ago


Job description

Job Openings @ InSite Support Services & Insure Response, LLC >> MO - Technical Support Rep (Internet)
MO - Technical Support Rep (Internet)
Summary
Title: MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring
Description

Love exploring technology, helping people and sharing your knowledge?
Then we're looking for you -- Join our NEVADA, MO Technical Support Team!

 

Under general supervision, in a 24/7 in-bound call center environment, TSR's will be the friendly voice and customer service experts to our telecommunications clients. They will diagnose and resolve technical hardware and software issues while guiding customers through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
We offer competitive wages (starting wage up to $13.75/hour, dependent on experience and skills) and benefits, including health insurance and 401(k) retirement with a company match!  We also provide two weeks of paid, mandatory training. 

Check out a brief video regarding the position from our operations manager here https://youtu.be/EtXBCJHFruM

Applicants will be contacted either via phone or email upon further review.  
Spanish bilinguals will receive priority consideration with an additional pay differential for skill.
Applications with "Wide Open" Scheduling Availability (7a-12a seven days a week) will also be given priority!
Please, no phone calls to check on the status of your application; Reply to your application receipt email for further information or updates - Thank You!
 

Visit www.insitesupport.com/careers for additional information
 

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