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Operations Support Representative Jobs in Dallas, TX

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Support day-to-day LMS operations, including: * Course setup and updates * User management and ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet

Sales Support Representative

Frisco, TX

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet

Sales Support Representative

Frisco, TX

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX

$75K - $85K/yr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet

Sales Support Representative

Frisco, TX

$75K - $85K/yr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Primark

Operations Support (Part-Time)

Grapevine, TX · On-site

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Primark

Operations Support (Part-Time)

Grapevine, TX

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$75K - $85K/yr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Pennymac

Mortgage Operations Support I

Fort Worth, TX · On-site

$37K - $48K/yr

The Administrative Support Technician will: * Fill in on any team as requested by leadership * Routinely perform basic duties within Mortgage Operations and respond to management direction * Provide ...

Altruist

Advisor Support Representative

Dallas, TX · Hybrid

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work ...

Altruist

Advisor Support Representative

Dallas, TX · On-site

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work ...

Reece Group

Builder Support Representative

Fort Worth, TX · On-site

$16.25 - $20.75/hr

... Builder Support Representative Level I role is to assist the Outside Builder Sales team in the ... Operation of Office Equipment - Job requires operation of equipment common to office settings ...

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All JobsOperations Support Representative JobsOperations Support Representative Jobs in Dallas, TX

Operations Support Representative information

See Dallas, TX salary details

$13

$25

$35

How much do operations support representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for operations support representative in Dallas, TX is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $31.30 per hour, depending on experience, location, and employer.

What are Operations Support Representatives?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an Operations Support Representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,768 per year, or $25.9 per hour.
Support Representative

Support Representative

Bluewater Learning, Inc.

Plano, TX

$17.25 - $23.25/hr

Full-time

Re-posted 25 days ago

Job description

General Purpose: We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology.

In this role, you will serve as a first point of contact for clients using their Learning Management Systems (LMS), helping them navigate system functionality, resolve user issues, and apply best practices to support their training programs. This is a functional support role, focused on how the LMS is used to drive business outcomes, not IT infrastructure.

Core Responsibilities:

Client Support & Guidance

  • Serve as the primary support contact for LMS users, responding to questions related to system functionality, course setup, and user experience
  • Provide clear, business-friendly guidance on how to use LMS features effectively
  • Help clients understand how to accomplish training and compliance goals within the platform

Functional Issue Resolution

  • Troubleshoot and resolve common LMS issues such as:
    • User access and enrollment questions
    • Course visibility, assignment, and completion tracking
    • Reporting and learner experience concerns
  • Escalate complex technical issues to specialized teams when needed

LMS Operations & Administration Support

  • Support day-to-day LMS operations, including:
    • Course setup and updates
    • User management and permissions
    • Content organization and maintenance
  • Stay informed on new LMS features and updates to proactively support clients

Customer Experience

  • Ensure timely resolution of requests and a high level of client satisfaction
  • Communicate clearly with both technical and non-technical users
  • Follow through on open issues and confirm successful outcomes

Qualifications:

  • Experience in researching, analyzing, and interpreting system problems.
  • Experience in customer service practices.
  • Training in troubleshooting and providing help desk support.
  • Experience in customer-facing roles.

Key Skills and Competencies:

  • Strong oral and written communication skills.
  • Ability to learn quickly.
  • Customer service orientation.
  • Problem analysis and solving skills.
  • Effective team interaction.
  • Planning and organizing skills.
  • Attention to detail.
  • Stress tolerance.

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