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Operations Support Representative Jobs in Dallas, TX

ALMO CORP

Operations Support

Wilmer, TX

The Operations Administrator role provides administrative and operational support to the Distribution Center, reporting to the DC Manager. This position removes administrative and time-intensive ...

Roadrunner

Operations Support

Grand Prairie, TX · On-site

The Operations Support role exists to provide critical administrative and operational support that ... representative of those an employee encounters while performing the essential functions of this ...

Roadrunner

Operations Support

Grand Prairie, TX

$22/hr

The Operations Support role exists to provide critical administrative and operational support that ... representative of those an employee encounters while performing the essential functions of this ...

Roadrunner

Operations Support

Grand Prairie, TX · On-site

$22/hr

The Operations Support role exists to provide critical administrative and operational support that ... representative of those an employee encounters while performing the essential functions of this ...

Roadrunner

Operations Support

Grand Prairie, TX

$22/hr

The Operations Support role exists to provide critical administrative and operational support that ... representative of those an employee encounters while performing the essential functions of this ...

Signet Jewelers

Operations Support

Fort Worth, TX · On-site

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position ...

Almo Corporation

Operations Support

Wilmer, TX · On-site

The Operations Administrator role provides administrative and operational support to the Distribution Center, reporting to the DC Manager. This position removes administrative and time-intensive ...

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Support day-to-day LMS operations, including: * Course setup and updates * User management and ...

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Support day-to-day LMS operations, including: * Course setup and updates * User management and ...

Fortinet

Sales Support Representative

Frisco, TX

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... The SSR role is operational in nature and does not include prospecting, business development, or ...

Primark

Operations Support (Part-Time)

Grapevine, TX · On-site

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Primark

Operations Support (Part-Time)

Grapevine, TX · On-site

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Victra

Sales Support Rep Part-Time

Mckinney, TX · On-site

$16.50 - $22.50/hr

Take the lead on merchandising, store cleanliness and operational functions. * Deliver outstanding ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Altruist

Advisor Support Representative

Dallas, TX · Hybrid

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work ...

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All JobsOperations Support Representative JobsOperations Support Representative Jobs in Dallas, TX

Operations Support Representative information

See Dallas, TX salary details

$13

$25

$35

How much do operations support representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for operations support representative in Dallas, TX is $25.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $31.15 per hour, depending on experience, location, and employer.

What is an operations support representative?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as an operations support representative?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

How does an operations support representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

Is operations support representative a high-paying job?

The operations support representative role typically offers a moderate salary that varies by industry, location, and experience level. It is generally considered an entry- to mid-level position, with higher pay potential for those with specialized skills or certifications in areas like customer service, logistics, or technical support.
Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,768 per year, or $25.9 per hour.

Operations Support Representative - Brokerage

Fusion Transport Services

Dallas, TX • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

About Fusion Transport: Delivering Next-Generation Logistics Solutions
Fusion Transport offer more than 40 years of industry leading experience providing customized supply chain solutions. We are a rapidly growing >$300M+ company with nationwide presence. We are an integrated third-party logistics company, with a brokerage division, an in-house long-haul fleet, several warehouses around the country, and a retail consolidation business. We currently operate under three levels of services which include Assets, Brokerage, and Warehousing. Our freight brokerage business is growing rapidly (operating under the well-established Am Trans brand) and looking for experienced brokers to join our team. Our integrated 3PL business allows brokers to leverage other parts of the business as selling points in ways that traditional brokers can't, making it easier to build relationships and sell to clients. From first contact to final delivery. Our approach is what is missing in the industry and our customer experience is what will allow us to take the next steps in Fusion's evolution!
Job Overview:
As an Operations Support Representative, you will maintain operational efficiencies for a book of business through functions that include, but are not limited to, load building, scheduling, issue escalation, and capacity securement. Work with Carrier Managers to secure best viable options; calling carriers to get additional options when necessary. Act as a key link between the targeted accounts and our sales organization, leveraging multiple outreach mediums (call, email, social) to provide the best service possible. Aid in achieving and exceeding account-level goals by providing support which encourages account growth and success.
How You Will Make an Impact:

  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Act as the front-line resource to provide customer service on the assigned account(s)
  • Support the Broker(s) and Account Manager(s) by managing operational tasks.
  • Responsible Owner of all account operations including, but not limited to, load acceptance, appointment setting, coverage coordination, etc.
  • Manage and stay organized through a large volume of daily email and phone requests from brokers and customers.

You're a Great Fit if You:
  • Can persuade, motivate, influence and negotiate with others
  • Thrive under deadlines, drive results, multi-task and work with a sense of urgency
  • Remain positive and flexible in an ever-changing environment with shifting priorities
  • Are detail oriented with strong prioritization and multi-tasking skills
  • In-depth knowledge of the transportation industry, including both the carrier and brokerage departments.
  • Ability to leverage outbound lead campaigns effectively to qualify potential sales prospects.
  • Empathetic to customer needs with the ability to translate those needs into solutions that deliver value.
  • 2+ years of Industry experience (but not required)
What we Offer:
  • Medical, Dental and Vision Insurance
  • Paid holidays
  • Paid time off (PTO)
  • 401(k)
  • Career growth and development opportunities
  • Collaborative & committed team environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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