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Operations Support Representative Jobs in Dallas, TX

Patriot Mobile

Sales Operational Support

Grapevine, TX · On-site

$22/hr

Job Overview The Sales Operational Support representative plays a key role in providing front-line support to the Patriot Mobile sales group. In this role, you will be the first point of contact for ...

Patriot Mobile

Sales Operational Support

Grapevine, TX · On-site

$17.50 - $24/hr

Job Overview The Sales Operational Support representative plays a key role in providing front-line support to the Patriot Mobile sales group. In this role, you will be the first point of contact for ...

Wescom Solutions

Operations Support Lead

Dallas, TX · On-site

Support field roles of Rail Operations and MOW as needed/directed * Attend designated Project ... representative of those that must be met by an employee to successfully perform the essential ...

Wescom Solutions

Operations Support Lead

Dallas, TX · On-site

Support field roles of Rail Operations and MOW as needed/directed * Attend designated Project ... representative of those that must be met by an employee to successfully perform the essential ...

Guidehouse

PFS Operations Support Specialist

Lewisville, TX · On-site

$48K - $64K/yr

Patient Account Representative Travel Required: None Clearance Required: None The PFS Operations and Support Representative is responsible for supporting Patient Financial Services in daily ...

Guidehouse

PFS Operations Support Specialist

Lewisville, TX · Hybrid

$47K - $63K/yr

Patient Account Representative Travel Required: None Clearance Required: None The PFS Operations and Support Representative is responsible for supporting Patient Financial Services in daily ...

Guidehouse

PFS Operations Support Specialist

Lewisville, TX · Hybrid

$48K - $64K/yr

Patient Account Representative Travel Required: None Clearance Required: None The PFS Operations and Support Representative is responsible for supporting Patient Financial Services in daily ...

SPECTRUM

Customer Support Representative

Irving, TX · On-site

$20/hr

... operations or a telecommunications call center * Technical Skills : MS Office, computer skills ... our success, supporting all aspects of their well-being at every stage of life. A qualified ...

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All JobsOperations Support Representative JobsOperations Support Representative Jobs in Dallas, TX

Operations Support Representative information

See Dallas, TX salary details

$13

$25

$35

How much do operations support representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for operations support representative in Dallas, TX is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $31.30 per hour, depending on experience, location, and employer.

What is an operations support representative?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an operations support representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an operations support representative?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,540 per year, or $25.7 per hour.

Sales Operational Support

Patriot Mobile

Grapevine, TX • On-site

$22/hr

Full-time

Re-posted 10 days ago

Job description

Patriot Mobile is America's only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders.

Job Overview

The Sales Operational Support representative plays a key role in providing front-line support to the Patriot Mobile sales group. In this role, you will be the first point of contact for potential customers engaging through chat. This role focuses on rapid responses to inquiries, answering product questions, qualifying the lead, and transferring interested contacts to our outbound sales agents for closing.

Essential Functions and Responsibilities

  • Engage website and ad-sourced leads through a chat platform in real-time.
  • Work closely with the development team to train and improve an AI assistant that supports sales and member service operations by providing accurate responses to common inquiries based on actual online interaction with potential and current members.
  • Answer product questions and explain Patriot Mobile's plan options, network, and mission.
  • Ask qualifying questions to assess lead readiness.
  • Build rapport with prospects by identifying their needs and aligning with the company values.
  • Maintain an upbeat, friendly, and helpful tone in all communications.
  • Seamlessly transfer high-intent leads to outbound agents or schedule a callback.
  • Log conversation, lead notes, and dispositions accurately in the CRM.
  • Meet or exceed daily response times and conversation benchmarks.

Required Knowledge/Skills/Abilities

  • Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile.
  • 1+ years in a customer-facing, sales, or chat-based support role.
  • Excellent written communication and typing speed
  • Friendly and persuasive demeanor with strong listening skills.
  • Comfortable using sales scripts and objection-handling techniques.
  • Strong organizational skills.
  • Dependable, including excellent attendance.
  • Willing to work overtime and Saturdays.
  • Proficient with Microsoft Office Suite including MS teams.

Education and Experience

  • High School diploma or GED required; Associate's or Bachelor's degree preferred.
  • Experience in sales, operations, or executive administrative support is preferred.

Physical Requirements

  • Must be able to sit or stand for long periods.
  • Must be able to work in an office environment.
  • Must be able to lift and move items up to 25 pounds.

Patriot Mobile is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, or national origin.