ZipRecruiter

Log In

1

Operations Support Representative Jobs in Dallas, TX

NFI Industries

Manager Operations Support

Irving, TX · On-site

Overview The Manager of Operations Support is responsible for several operational aspects of the ... Trains Customer Service Representatives on the proper reporting procedures, the operations of NDC ...

Altruist

Advisor Support Representative

Dallas, TX · Hybrid

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work ...

Safran

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international ... The work environment is split between the office and operations areas. Experience in relevant ...

Altruist

Advisor Support Representative

Dallas, TX · On-site

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work ...

Altruist

Advisor Support Representative

Dallas, TX · On-site

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work ...

Patriot Mobile

Sales Operational Support

Grapevine, TX · On-site

$22/hr

Job Overview The Sales Operational Support representative plays a key role in providing front-line support to the Patriot Mobile sales group. In this role, you will be the first point of contact for ...

previous pagenext page

Showing results 21-40

All JobsOperations Support Representative JobsOperations Support Representative Jobs in Dallas, TX

Operations Support Representative information

See Dallas, TX salary details

$13

$25

$35

How much do operations support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for operations support representative in Dallas, TX is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $31.30 per hour, depending on experience, location, and employer.

What is an operations support representative?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an operations support representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an operations support representative?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,540 per year, or $25.7 per hour.

Operations Support, Diamonds Direct

Diamonds Direct

Dallas, TX • On-site

Other

Posted 26 days ago

Diamonds Direct rating

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

23rd of 29 rated jewelry retailers

Job description

Operations Support

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

  • Support inventory tracking, restocking, and product movement
  • Assist with order processing, packaging, and fulfillment
  • Coordinate with shipping and logistics teams
  • Maintain accurate records and update internal systems
  • Help prepare merchandise for store displays or client appointments
  • Ensure adherence to brand standards and procedures
  • Provide administrative and operational support to internal teams
  • Support project coordination efforts and contribute to process improvement initiatives
  • Any other duties as assigned

What Diamonds Direct employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply