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Operations Support Representative Jobs (NOW HIRING)

OSF HealthCare

Nursing Operations Support Rep

Peoria, IL · On-site

$18.27 - $20.29/hr

The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

Radiology Partners

Operations Support Rep I-2

To effectively meet this need, the Operations Support Representatives provide constant monitoring of incoming orders and images to: (I) ensure that all relevant clinical information has been ...

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Operations Support Representative information

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$36

How much do operations support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What is an operations support representative?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an operations support representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an operations support representative?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

What cities are hiring for Operations Support Representative jobs? Cities with the most Operations Support Representative job openings:
Who are the top companies hiring for Operations Support Representative jobs? The top employers for Operations Support Representative jobs are:
What are popular job titles related to Operations Support Representative jobs? For Operations Support Representative jobs, the most frequently searched job titles are:
Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.

Sales Operations Support Representative

Brown & Brown, Inc.

Remote

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Bridge Specialty Group is seeking a Sales Operations Support Representative to join our growing team!
The Sales Operations Support Representative provides stellar customer service to our agents through their daily tasks. These tasks may include providing product/services information, researching payment history, issuing various policy changes, updating policy records, and resolving emerging problems with accuracy and efficiency. Working as a team with other departments and/or offices is critical to being successful in this role.
How You Will Contribute:
  • Answer phones, chats, emails, and process tasks to solve agency issues, questions, or concerns.
  • Second look policy review, stamp, and organize documentation required by states and/or carriers.
  • Prepare notices of cancelation and non-renewals for mailing in accordance with state-specific guidelines.
  • Review policy information in comparison to guidelines and correct/solve processing errors.
  • Evaluate documentation and information to determine compliance with regulations or standards.
  • Handle confidential information with tact and discretion.
  • Partners with other departments, agents, and carriers to resolve issues and address needs.
  • Follow Standard Operating Procedures for all tasks performed and provide feedback to Leaders for revisions.
  • Reflect a positive attitude toward others.
  • Cross trains with peers and other departments.

Skills & Experience to Be Successful:
Required:
  • High School diploma or equivalent.
  • Aptitude to learn multiple computer systems.
  • Proficiency with Microsoft Office Package (Excel, Word, Outlook).
  • Ability to work independently or in a team environment to achieve common goals.
  • Knowledge of data processing capabilities and procedures.
  • Schedule flexibility
  • Attention to detail
  • Time management
  • Organizational skills
  • Ability to demonstrate, understand, and apply department values: communication, accuracy, reliability, and excellence.
  • Typing 50+ wpm preferred.

Preferred:
  • Associate degree or higher preferred.
  • 3+ years of experience in customer service or related field
  • General knowledge of standard insurance concepts, underwriting practices, and procedures preferred.
  • General Lines Agent License

About Us:
Bridge Specialty Group creates a seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers' comp, property and personal lines.
With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book.
Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group - aligning risk with greater reach.
Pay Range
$23.00 - $23.00 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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