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Operations Support Representative Jobs (NOW HIRING)

OSF HealthCare

Nursing Operations Support Rep

Peoria, IL · On-site

$18.27 - $20.29/hr

The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

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How much do operations support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Representatives?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an Operations Support Representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What's the highest paying job at Tractor Supply?

The highest paying roles at Tractor Supply typically include store managers and regional managers, who oversee multiple stores and are responsible for operations, sales, and staff management. These positions often require extensive retail experience, leadership skills, and sometimes relevant certifications, with salaries significantly higher than entry-level positions.

What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is an operations support representative?

An operations support representative is a professional who assists with the daily functions of a company's operations, such as processing transactions, resolving customer issues, and maintaining workflow efficiency. They often use tools like customer relationship management (CRM) software and require strong communication and problem-solving skills.

What job makes $10,000 a month without a degree?

Operations Support Representatives typically do not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, where performance and expertise are key factors. Most jobs with such income levels require significant experience, certifications, or entrepreneurial success rather than just a job title alone.

How to make 2000 a week working from home?

Operations Support Representatives can earn $2,000 or more weekly by working full-time, often requiring strong organizational skills, customer service experience, and proficiency with communication tools. Increasing income may involve taking on additional shifts, gaining specialized certifications, or working for companies that offer higher pay rates for remote roles.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

What cities are hiring for Operations Support Representative jobs? Cities with the most Operations Support Representative job openings:
Who are the top companies hiring for Operations Support Representative jobs? The top employers for Operations Support Representative jobs are:
What are popular job titles related to Operations Support Representative jobs? For Operations Support Representative jobs, the most frequently searched job titles are:
Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations support Representative

Operations support Representative

Telhio Credit Union

Hamilton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT amp;T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

Position Summary:
The Operations Support Representative provides essential front-line and back-office support across Telhio Credit Union. This role is responsible for scanning and indexing critical documents for record retention, maintaining deposit and loan accounts, processing mobile deposits and online banking external transfers, managing legal documentation requests, and managing charge-offs. This position collaborates closely with departments including Accounting, Collections, Fraud, Risk, Legal, and IT to ensure high-quality service for both members and internal staff. Success in this role requires thorough attention to detail, strong individual and team collaboration skills, and a deep commitment to member service and compliance.

Responsibilities:
Document Scanning amp; Indexing
  • Index and scan teller transactions within 24hrs of receipt.
  • Scan and index loan documents, member applications, and internal documents for record retention.
  • Re-index documents as needed to ensure proper filing and retrieval.
  • Prioritize daily work, ensuring teller transactions are completed within required timeframes.
  • Create and follow scanning procedures to ensure consistency and support training.
Account and Transaction Processing:
  • Process core database ticket requests and document all file maintenance changes.
  • Review and process mobile deposit submissions.
  • Monitor online banking external transfers for fraud and verify new ACH setups with members.
  • Communicate with members via secure messaging regarding mobile deposit and external transfer activity.
  • Assist staff and members with online banking and bill payment issues, including third-party coordination.
  • Answer daily calls from retail staff regarding member issues.
  • Partner with internal Fraud and Risk divisions to support the detection, escalation, and resolution of suspicious account activity.
Loan and Share Maintenance:
  • Execute maintenance changes on consumer loans (e.g., rates, payments, due dates, interest corrections).
  • Perform updates on business and consumer share accounts (e.g., rate adjustments, deposit corrections).
  • Process daily and monthly charge-offs for consumer and business shares and loans.
  • Manage Trustee/Chapter 13 recovery payments in coordination with Collections.
  • File payment protection claims with third-party providers.
  • Manage the accurate disbursement of funds for approved claims and process corresponding refunds.
Legal and Compliance:
  • Review and process legal documents (garnishments, subpoenas, tax levies, child support) within required periods.
  • Conduct audits of various activities to ensure accuracy and compliance.
  • Respond to internal inquiries regarding account and payment issues.
  • Ensure data security and privacy practices are upheld.
  • Assist IRA Specialist with deceased account maintenance.
Member Profile and System Maintenance:
  • Address member sign-on issues and research platform discrepancies.
  • Process preauthorized transfer requests submitted via core database.
  • Manage return mail.
  • Manage seasonal address changes to ensure proper mail delivery.
  • Process home equity payoff quotes from external institutions.
  • Fulfill call center mail requests via core database ticketing system.
  • Manage check fraud alerts via third party system.
  • Complete online Social Security and Asset Verifications.
Reporting and Review Tasks:
  • Ensure timely completion of daily/monthly reports and reviews.
Professional Development and Support:
  • Participate in ongoing training to stay current on credit union updates and regulations.
  • Provide timely, accurate support to internal staff.
  • Demonstrate professionalism in communication, appearance, and conduct.
What you will need:
  • High School Diploma or Equivalent. (Required)
  • Associate or bachelor’s Degree (Preferred)
  • 1-3 years’ experience in: Back Office Operations or Call Center or as a Retail Banker (Required)
  • Excellent verbal and written communication
  • Strong organizational skills and attention to detail
  • Ability to work independently and collaboratively.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
  • Strong research and problem-solving skills
  • Ability to multitask and prioritize.
  • Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, amp; Criminal Background.
What you will earn:
  • Competitive pay
  • Benefits: several medical plan options, dental, free vision, free life and free disability insurance
  • Matching and immediately vested 401(K) plan
  • Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
  • Opportunity for personal career growth, continued education and mentorship programs
  • Volunteer opportunities impacting the local community
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer

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