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Operations Support Representative Jobs (NOW HIRING)

AEG

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... representation, sales, partnerships, hospitality, merchandise, venue management, and content ...

AEG Presents

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... representation, sales, partnerships, hospitality, merchandise, venue management, and content ...

Dexian

Advisor Support Representative

Scottsdale, AZ · On-site

$17.25 - $22/hr

Ability to read & interpret company policies, operations manuals, & technical guides Preferred ... Support Representative, Customer Service Representative, Back Office Operations Dexian stands at ...

Diamonds Direct

Operations Support

Saint Louis, MO · On-site

The requirements listed are representative of the knowledge, skill, and/or ability required ... Equivalent work experience in an operation, administrative, or support role may be considered in ...

Signet Jewelers

Operations Support

Indianapolis, IN · On-site

Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.

Signet Jewelers

Operations Support

Milwaukee, WI · On-site

Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.

Signet Jewelers

Operations Support

Birmingham, AL · On-site

Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.

Dexian

Advisor Support Representative

Scottsdale, AZ · On-site

$17.25 - $22/hr

Ability to read & interpret company policies, operations manuals, & technical guides Preferred ... Support Representative, Customer Service Representative, Back Office Operations Dexian stands at ...

Signet Jewelers

Operations Support

Saint Louis, MO · On-site

The requirements listed are representative of the knowledge, skill, and/or ability required ... an operation, administrative, or support role may be considered in place of formal education ...

Nutrien

Operations Support

Fulton, IL · On-site

Operations Support Requisition ID: 31854 Location: Fulton, IL, USA, 61252 Workplace Type: On-Site ... The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Nutrien ...

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How much do operations support representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Representatives?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an Operations Support Representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

What cities are hiring for Operations Support Representative jobs? Cities with the most Operations Support Representative job openings:
Who are the top companies hiring for Operations Support Representative jobs? The top employers for Operations Support Representative jobs are:
What are popular job titles related to Operations Support Representative jobs? For Operations Support Representative jobs, the most frequently searched job titles are:
Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations Support Representative - De Pere, WI

Operations Support Representative - De Pere, WI

WEL Companies

De Pere, WI • On-site

$50K/yr

Full-time

Posted 3 days ago

Job description

This position is overnights, 6PM-6AM in office
POSITION SUMMARY
As an Operations Support Representative your primary task will be planning of trucks and loads on the weekends during your shift. You will be also doing general dispatch functions to communicate with the drivers and customers through written and verbal communication. This is a fast pace position and require the ability to make quick and accurate decisions.
ESSENTIAL FUNCTIONS
  • Provide direction to drivers to ensure excellent customer service.
  • Plan equipment and loads
  • Communicate via, email, cell phone and IM systems to both drivers and customers.
  • Monitor and track driver performance to ensure on-time delivery and safe driving practices.
  • Create load routes
  • Communicate with driver to provide dispatch information, support, guidance, and address any issues that may arise during their trips.
  • Proactively identify and resolve operational issues, such as delays and mechanical malfunctions to minimize disruptions and maintain service quality.
  • Analyze data and reports to ensure FDA food safety, fuel efficiency, and overall fleet performance.
  • Collaborate closely with dispatchers to coordinator driver assignments, track shipments, and update delivery schedules as needed to meet customer demands and operational targets.
  • Serve as the primary point of contact for customer inquiries afterhours, providing timely and accurate responses to address concerns, resolve issues, and maintain high levels of customer satisfaction.
  • Other duties as assigned.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SKILLS & ABILITIES
Education:
  • High School Diploma or equivalent; required
  • Associate degree (Logistics, Business Management, or relatable field); preferred

Experience:
  • 1 plus years of experience in the transportation industry.
  • AS400 experience; a plus

Computer Skills:
  • Knowledge of Microsoft Office software products and Windows.
  • Ability to learn and use proprietary software.
  • Advanced keyboarding skills.

Essential Skills:
  • Excellent oral and verbal communication skills.
  • Experience working in a team environment.
  • Strong attention to detail.

PHYSICAL DEMANDS
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Push/Pull
Stand
F
10 lbs. or less
F
12 lbs. or less
F
Walk
F
11-20 lbs.
O
13-25 lbs.
O
Sit
C
21-50 lbs.
O
26-40 lbs.
O
Manually Manipulate
C
51-100 lbs.
N
41-100 lbs.
N
Reach Outward
F
Over 100 lbs.
N
Reach Above Shoulder
F
Climb
N
Crawl
N
Squat or Kneel
O
Bend
O
Other Physical Requirements
• Vision (Near, Distance, Color, Peripheral, Depth)
• Sense of Sound - normal
WORK ENVIRONMENT
An office environment in a controlled atmosphere building
WEL Companies has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
WEL Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WEL logo

About WEL

Sourced by ZipRecruiter

WEL is a reputable company located in De Pere, Wisconsin, United States, specializing in the transportation and logistics industry. Key services include truckload services, warehousing, international logistics and transportation management., primarily in the refrigerated goods sector. The company's official website is welcompanies.com. Set up in the 1970s by Bruce Tielens and Randy Rehberg, WEL has grown to be a large, family-owned, customer-focused transportation and logistics company. WELis grounded in its core values of integrity, commitment, and respect.

Industry

Trucking

Company size

501 - 1,000 Employees

Headquarters location

De Pere, WI, US

Year founded

1975

Social media

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