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Operations Support Analyst Jobs in Dallas, TX (NOW HIRING)

Manage and support Adobe Admin Console operations. * Troubleshoot Adobe licensing, provisioning ... Perform log analysis and root-cause investigation. * Collaborate with IAM, Product, and Support ...

... operations--from sales and service to inventory and accounting. At PBS, we are committed to ... PBS Systems is looking for a Service Support Analyst to join our Client Services team, as a Service ...

Join our Team as a Product Support Analyst in our Innovation & Technology department! We are ... This role is foundational to building Orion180's internal IoT product operations function and will ...

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced ... operations. In this role, you'll troubleshoot application issues, manage ServiceNow incidents ...

Printpack's IT Technical Support group services Printpack operations in the US. The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in ...

Printpack's IT Technical Support group services Printpack operations in the US. The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in ...

Customer Support Analyst

Haslet, TX · On-site

$28.85 - $31.25/hr

Key accounts, EDI, new hire training, front desk coverage or any other operational support function ... Strong analytical skills required to determine possible issues, interpret data and identify ...

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager ... operations. This role is responsible for troubleshooting common technical issues, providing ...

... operations-from sales and service to inventory and accounting. At PBS, we are committed to ... Analyst, you will provide excellent support to our new and existing customers in the Service module ...

Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager ... operations. This role is responsible for troubleshooting common technical issues, providing ...

... Support operational readiness for additional IoT device launches as they come into scope ... cause analysis • Ability to navigate ticketing platforms (OmniDesk, Zendesk, ServiceNow, or ...

Software Support Analyst DFW Area | IT Department | Hybrid (Up to 3 Remote Days/Week) Are you the ... support, software quality, systems operations, or business applications. What You'll Do

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Operations Support Analyst information

See Dallas, TX salary details

$11

$28

$68

How much do operations support analyst jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for operations support analyst in Dallas, TX is $28.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $33.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
What are popular job titles related to Operations Support Analyst jobs in Dallas, TX? For Operations Support Analyst jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Operations Support Analyst jobs in Dallas, TX look for? The top searched job categories for Operations Support Analyst jobs in Dallas, TX are:
Infographic showing various Operations Support Analyst job openings in Dallas, TX as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $58,520 per year, or $28.1 per hour.
Operational Support Analyst

Operational Support Analyst

ClinDCast LLC

Plano, TX • On-site

Full-time

Posted 16 hours ago


Job description

Job Summary:
We are looking for an experienced Operational Support Analyst with expertise in Adobe products and enterprise support environments. The candidate will be responsible for troubleshooting Adobe Admin Console issues, license provisioning, user access management, SSO/MFA authentication, and operational support activities.
Key Responsibilities:
  • Manage and support Adobe Admin Console operations.
  • Troubleshoot Adobe licensing, provisioning, and access issues.
  • Support SSO, MFA, Active Directory, and PingFederate authentication issues.
  • Resolve escalated user access and configuration problems.
  • Perform log analysis and root-cause investigation.
  • Collaborate with IAM, Product, and Support teams for issue resolution.
Required Skills:
  • Strong experience with Adobe Admin Console and Adobe SaaS support.
  • Knowledge of Active Directory, SSO, MFA, and PingFederate.
  • Experience in troubleshooting access and authentication issues.
  • Excellent analytical, communication, and documentation skills.
  • 5+ years of experience in IT Operational Support or Access Management.
Preferred Skills:
  • Experience supporting Adobe products in enterprise environments.
  • Ability to work in fast-paced support environments with cross-functional teams.


ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

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