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Operations Support Analyst Jobs in Dallas, TX (NOW HIRING)

Matador Resources

Operations Support Engineer

Dallas, TX · On-site

$66K - $90K/yr

Perform in-depth analysis of drilling performance to ensure continuous improvement * Initiate ... Work 7 days on & 7 days off for 12 hour+ shifts to support Matador 24/7 operations JOB BENEFITS ...

Matador Resources

Operations Support Engineer

Dallas, TX · On-site

$69K - $93K/yr

Operations Support Engineer Dallas LBJ - Dallas, TX 75240 Overview Level Entry Position Type ... Perform in-depth analysis of drilling performance to ensure continuous improvement * Initiate ...

JPMorgan Chase & Co.

Credit Support Analyst

Plano, TX · On-site

Translate legal and structural terms into operational and monitoring requirements for ongoing ... health support, financial coaching and more. Additional details about total compensation and ...

JPMorgan Chase & Co

Credit Support Analyst

Plano, TX · On-site

Translate legal and structural terms into operational and monitoring requirements for ongoing ... health support, financial coaching and more. Additional details about total compensation and ...

JP Morgan Chase

Credit Support Analyst

Plano, TX

Translate legal and structural terms into operational and monitoring requirements for ongoing ... health support, financial coaching and more. Additional details about total compensation and ...

Wescom Solutions

Operations Support Lead

Dallas, TX · On-site

Support field roles of Rail Operations and MOW as needed/directed * Attend designated Project ... Analytical mindset with an ability to exercise sound judgment in evaluating situations and making ...

Wescom Solutions

Operations Support Lead

Dallas, TX · On-site

Support field roles of Rail Operations and MOW as needed/directed * Attend designated Project ... Analytical mindset with an ability to exercise sound judgment in evaluating situations and making ...

H Mart

Operations Support Intern

Dallas, TX · On-site

$15 - $19.75/hr

Leadership & Operational Shadowing * Acquire knowledge of all relevant store operations policies ... Students will closely observe and analyze professional customer service techniques, shadowing team ...

H MART HARRY HINES LLC

Operations Support Intern

Dallas, TX

$15 - $19.75/hr

Leadership & Operational Shadowing * Acquire knowledge of all relevant store operations policies ... Students will closely observe and analyze professional customer service techniques, shadowing team ...

H Mart

Operations Support Intern

Dallas, TX · On-site

$15.25 - $19.75/hr

Leadership & Operational Shadowing * Acquire knowledge of all relevant store operations policies ... Students will closely observe and analyze professional customer service techniques, shadowing team ...

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All JobsOperations Support Analyst JobsOperations Support Analyst Jobs in Dallas, TX

Operations Support Analyst information

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How much do operations support analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for operations support analyst in Dallas, TX is $30.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $36.30 per hour, depending on experience, location, and employer.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Operations Support Analyst jobs in Dallas, TX?

For Operations Support Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Operations Support Analyst jobs in Dallas, TX look for?

The top searched job categories for Operations Support Analyst jobs in Dallas, TX are:

Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,181 per year, or $30.4 per hour.

Desktop Support Analyst

CLARK Material Handling Company

Flower Mound, TX • On-site

$21.25 - $28.75/hr

Full-time

Posted 10 days ago

Job description

CLARK Material Handling Company, is a 100 year old company, and a global leader in the material handling and forklift industry. CLARK is seeking qualified candidates to join our team.
The primary function of this position is for desktop/laptop support, support of computer peripherals, analysis, design assistance and implementation of LAN, WAN, telecommunications, and email. Additionally, provides IT procurement support, training, and helpdesk technical support. Support tasks include configuration, operation, and administration of desktops/laptops, peripherals, networks, operating systems, and communications links. Implements solutions to integrate desktop/laptop and shared devices into local and wide area networks and/or other host-based networks. Recommends appropriate computer tools to the network/infrastructure administrator including equipment, software, documentation, and training.
Essential Functions:
  • Primary responsibility includes Tier 1 level helpdesk support for trouble shooting, diagnoses and assistance for all computer devices, phones, and facilities.
  • Performs diagnostics and maintenance on desktop/laptop/tablet and other technology devices and communication devices.
  • Support computer peripherals, through implementation and maintenance.
  • Recommend usage strategies for systems; provide instruction on system/software operation and functionality; write support documentation and prepare user training materials
  • Install, configure, and update systems/software; manage system disk images; create and modify scripts to automate installations; participate in planning, testing, and evaluating software; write and maintain technical documentation
  • Manage user accounts and resources on servers; monitor disk capacity, resource management, and performance on server systems; review and analyze server event logs; write scripts to automate tasks and to monitor and enhance operating environments; write and update user login scripts
  • Participate in developing, implementing, and supporting server-based computer support tools such as remote desktop, VPN, automated patching, software auditing, and remote installation
  • Maintain backup systems for all departmental servers and clinical systems. Update and create new backup scripts
  • Analyzes users' needs. Recommends to the network/infrastructure administrator appropriate network configurations to meet users' needs and departmental standards.
  • Assists in implementation and maintenance of routers, remote access or virtualized servers, domain servers, security firewalls, application and device servers and Internet or Intranet devices and connections.
  • Based upon the network/infrastructure administrator design, configures, monitors, and optimizes local and wide area networks for optimal performance, maximum availability, minimal maintenance, and reasonable costs.
  • Performs preventative and fault isolation maintenance on the local and wide area networks. Performs file maintenance on servers, domains, electronic post offices, and user files and/or databases.
  • Assists in the maintenance of network security features for local and wide area networks. Configures, monitors, and maintains anti-virus programs to insure network and systems integrity.
  • Adds and deletes users as required on network servers and applications.
  • Works with internal and external technical specialists to integrate voice, data, and video applications on the local and wide area networks. Performs basic telephone maintenance as required.
  • Evaluates and recommends to the network/infrastructure administrator new hardware, software, and communications products for network compatibility and applicability.
  • Develops, maintains, and updates a library of technical documentation.
  • Keeps current on new developments and techniques in information technology.
  • Perform backups of business-critical servers and data.
  • Performs other related duties as required.

Minimum Qualifications:
  • Degree in computer science or related field or equivalent technical or professional experience.
  • Minimum of 2 years of experience in a desktop support role.
  • Must be able to work under intense pressure to provide timely end user support. Ability to flourish in a fast-paced, ever-changing environment.
  • Must maintain a high level of service while assuring strict security. Must be able to maintain client confidentiality and provide services in a non-partisan and neutral manner.
  • Ability to work and communicate with highly technical staff. Excellent customer service skills to interact effectively and positively with peers, users, and management.
  • Outstanding ability to work under general direction in an unstructured environment with stress-oriented situations.
  • Must be detail oriented, independent thinker with excellent written communication skills.
  • Outstanding planning, tracking, and follow-up skills a must.
  • Must have documented knowledge of local and wide area networks; computer software and hardware; knowledge of data communications, network planning and analysis. Technical certifications and/or technical training in personal computer hardware and/or software, servers, local and wide area networks, and/or communications highly desirable.
  • Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Ability to design workable solutions to problems in a timely manner.
  • Knowledge of desktop and laptop hardware and software including Microsoft Office 365, OneDrive, Operating systems Windows 10, and others.
  • Knowledge of Computer peripherals and support issues.
  • Customer Service attitude requires direct interaction with users.
  • Experience with Windows Server 2003/2013 Active Directory domain including DNS, WINS, DHCP, and file permissions.
  • Server administration using VMware for desktops and server's high desirable
  • Server administration for Microsoft SQL Server is highly desirable.
  • Server administration for Microsoft Exchange is highly desirable.
  • Prior experience with Ring Central and Salesforce is desirable
  • Must be detail oriented, with outstanding tracking and follow-up skills.
  • Must be authorized to work indefinitely in the US without sponsorship

Working Conditions:
This position is in a fast-paced office environment typically assigned to a cubicle workstation. Most of the time is spent problem solving and researching concerns using a computer terminal. There may be occasions that require time to be spent in a warehouse environment that is not climate controlled.
Disclaimer:
This position description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job. Incumbents may be required to perform other duties as assigned or as required by the needs of the business. CLARK Material Handling Company retains the discretion to change or add to the duties of the position at any time.
Clark Material Handling Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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