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Operations Support Analyst Jobs in Florida (NOW HIRING)

Fresh Express

Support Analyst

Windermere, FL

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Fresh Express

Support Analyst

Windermere, FL · On-site

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Fresh Express

Support Analyst

Windermere, FL · On-site

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Tivly

Application Support Analyst

Saint Petersburg, FL · On-site +1

$60K - $75K/yr

Cross-Team & DevOps Support * Assist DevOps with technical troubleshooting as needed (e.g ... analytics, or a related field, or equivalent practical experience, is a plus. * Experience

TECO

EMS Program Support Analyst

Brandon, FL · On-site

EMS Program Support Analyst Company: Tampa Electric Company State and City: Florida - Tampa Shift ... Program Operations Support * Monitor and manage appointment scheduling, enrollment activities ...

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Operations Support Analyst information

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How much do operations support analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for operations support analyst in Florida is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $27.31 per hour, depending on experience, location, and employer.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Operations Support Analyst jobs in Florida?

For Operations Support Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Operations Support Analyst jobs in Florida look for?

The top searched job categories for Operations Support Analyst jobs in Florida are:

What are popular job titles related to Operations Support Analyst jobs in FL?

For Operations Support Analyst jobs in FL, the most frequently searched job titles are:

Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,526 per year, or $22.8 per hour.

Associate Analyst Operations Support

Dycom Industries, Inc.

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

West Palm Beach, FL
Workplace Type: Office
Employment Type: Salaried
Discover a more connected career
At Dycom Industries, Inc as an Associate Analyst, Operations Support, you'll provide support to the Program Operations Team. This position is responsible for performing tasks related to compiling all field items required to complete customer work orders within internal and external systems, preparing invoice closeout packages, assisting with reconciliation, and proactively resolving operational or financial issues before they impact project timelines or outcomes.
Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Develop, maintain, and update program documentation
  • Manage assigned program tasks
  • Master operational system data structures and support IT with test environment setup
  • Support subsidiaries with system implementation and disciplined post-implementation use
  • Create and maintain operational system training materials (physical and electronic)
  • Maintain program file systems (physical and electronic)
  • Complete project close-out per company standards
  • Track and submit weekly accruals
  • Review subcontractor invoices for production accuracy and proper accounting
  • Partner with AR and Billing to ensure accurate revenue recognition
  • Assist with month-end reconciliation of forecast vs. actuals
  • Perform design reviews and contract unit estimate rake-offs
  • Coordinate with Finance, Operations, Billing, etc., to set up projects in the accounting system
  • Proactively identify and resolve operational or financial issues before they impact timelines or outcomes

What you'll need
  • Must be 18 years of age or older
  • Authorized to work in the United States
  • Bachelor's degree in a related field, or an equivalent combination of education and experience
  • 0-3 years of experience in the construction or utility industry
  • Strong written and verbal communication skills
  • Self-motivated and driven
  • Proficient with Google Suite applications, including Google Docs, Google Sheets, Google Studio, and Google Slides

Physical abilities & exposures
  • Routinely: Engage in standard office activities such as standing, sitting, and using computers for extended periods.
  • Occasionally: Travel domestically up to 10% to collaborate with subsidiary teams, attend team meetings, and occasionally support cross-functionally.

Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Req Id:

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