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Operations Support Analyst Jobs in Florida (NOW HIRING)

Fresh Express

Support Analyst

Windermere, FL · On-site

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Fresh Express

Support Analyst

Windermere, FL · On-site

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Fresh Express

Support Analyst

Windermere, FL

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

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Operations Support Analyst information

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$9

$22

$55

How much do operations support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for operations support analyst in Florida is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $27.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
What are popular job titles related to Operations Support Analyst jobs in Florida? For Operations Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Operations Support Analyst jobs in Florida look for? The top searched job categories for Operations Support Analyst jobs in Florida are:
What are popular job titles related to Operations Support Analyst jobs in FL? For Operations Support Analyst jobs in FL, the most frequently searched job titles are:
Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 9% Part Time, 2% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $47,526 per year, or $22.8 per hour.
Support Analyst

Support Analyst

Fresh Express

Windermere, FL • On-site

Full-time

Re-posted 4 days ago

Fresh Express rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

249th of 396 rated food and drinks producers

Job description

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes.

Key Responsibilities

  • Support, maintain, and enhance ERP systems (e.g., PRMS, BPCS, JD Edwards, or similar)
  • Serve as the primary liaison between IT and Finance for system-related initiatives
  • Analyze and troubleshoot ERP issues, ensuring timely resolution and minimal business disruption
  • Lead and support month-end and year-end financial processes within the ERP system
  • Develop and maintain reports, queries, and data extracts to support business needs
  • Rotating afterhours support.
  • Collaborate with cross-functional teams to improve workflows and system utilization
  • Support EDI transactions and integrations as needed, including coordination with internal teams and external partners
  • Assist with system upgrades, patches, testing, and documentation
  • Ensure data accuracy, integrity, and compliance with internal controls
  • Ability to translate business requirements into system solutions
  • Some travel required.

Preferred:

  • Experience with EDI (ANSI X12, mapping, or troubleshooting)
  • Technical background (SQL, data queries, report writing, or system integrations)
  • Experience in manufacturing, Finance or distribution environments
  • Familiarity with IBM i (iSeries/AS400) environments

Other Information

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.


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