Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...
Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...
Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...
Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...
WhatYou'llDo As a Client Services Analyst I,you'llplay a critical role in ensuring client success and satisfaction. Your responsibilities will include: * Engage with Clients: Serve as the first point ...
WhatYou'llDo As a Client Services Analyst I,you'llplay a critical role in ensuring client success and satisfaction. Your responsibilities will include: * Engage with Clients: Serve as the first point ...
Client Services Manager
Orlando, FL · On-site
$80K - $90K/yr
Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills
Client Services Manager
Orlando, FL · On-site
$80K - $90K/yr
Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills
Client Services Manager
Sarasota, FL · Remote
$115K - $160K/yr
Client Services Manager Location: Remote (travel) Compensation Range: $115,000 - $160,000 annually ... Strong analytical, organizational, and project management abilities. * Ability to work effectively ...
Client Services Manager
Sarasota, FL · Remote
$115K - $160K/yr
Client Services Manager Location: Remote (travel) Compensation Range: $115,000 - $160,000 annually ... Strong analytical, organizational, and project management abilities. * Ability to work effectively ...
Client Services Supervisor You'll Report To: AVP of Customer Experience The Client Services ... Compile information and conduct basic trend analysis. * Provide training and coaching for team.
Client Services Supervisor You'll Report To: AVP of Customer Experience The Client Services ... Compile information and conduct basic trend analysis. * Provide training and coaching for team.
The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...
The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...
Client Services Lead
Orlando, FL · On-site
The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...
Client Services Lead
Orlando, FL · On-site
The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...
The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...
The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...
Client Services Manager
Orlando, FL · On-site
$80K - $90K/yr
Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills
Client Services Manager
Orlando, FL · On-site
$80K - $90K/yr
Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills
Director, Client Services
Saint Petersburg, FL · On-site +1
This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional ... What you need to be successful * 10-12 years in client services, loyalty marketing, CRM, or ...
Director, Client Services
Saint Petersburg, FL · On-site +1
This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional ... What you need to be successful * 10-12 years in client services, loyalty marketing, CRM, or ...
Client Services Manager
$80K - $90K/yr
Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills
Client Services Manager
$80K - $90K/yr
Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills
Client Services Manager
Sarasota, FL · Remote
$115K - $160K/yr
Client Services Manager Location: Remote (travel) Compensation Range: $115,000 - $160,000 annually ... Strong analytical, organizational, and project management abilities. * Ability to work effectively ...
Client Services Manager
Sarasota, FL · Remote
$115K - $160K/yr
Client Services Manager Location: Remote (travel) Compensation Range: $115,000 - $160,000 annually ... Strong analytical, organizational, and project management abilities. * Ability to work effectively ...
Client Services Lead
Lake Mary, FL · On-site
The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...
Quick apply
Client Services Lead
Lake Mary, FL · On-site
The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...
Client Service Analyst
Boca Raton, FL · On-site
$51K/yr
As a Client Service Analyst within our Customer Operations team, you'll become a trusted resource ... services, insurance EQUAL EMPLOYMENT OPPORTUNITY: NCCI Holdings, Inc. is an Equal Opportunity ...
Client Service Analyst
Boca Raton, FL · On-site
$51K/yr
As a Client Service Analyst within our Customer Operations team, you'll become a trusted resource ... services, insurance EQUAL EMPLOYMENT OPPORTUNITY: NCCI Holdings, Inc. is an Equal Opportunity ...
The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...
The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...
OPS HUMAN SERVICES ANALYST - 64952378 Pay Plan: Temp Position Number: 64952378 Salary: $25.00 ... Maintains client confidentiality in accordance with Florida statutes * Demonstrates good ...
OPS HUMAN SERVICES ANALYST - 64952378 Pay Plan: Temp Position Number: 64952378 Salary: $25.00 ... Maintains client confidentiality in accordance with Florida statutes * Demonstrates good ...
Client Services Lead
Lake Mary, FL · On-site
The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...
Client Services Lead
Lake Mary, FL · On-site
The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...
OPS HUMAN SERVICES ANALYST - 64952378 Pay Plan: Temp Position Number: 64952378 Salary: $25.00 ... Maintains client confidentiality in accordance with Florida statutes * Demonstrates good ...
OPS HUMAN SERVICES ANALYST - 64952378 Pay Plan: Temp Position Number: 64952378 Salary: $25.00 ... Maintains client confidentiality in accordance with Florida statutes * Demonstrates good ...
OPS HUMAN SERVICES ANALYST - 64952378
Clearwater, FL · On-site
$25/hr
OPS HUMAN SERVICES ANALYST - 64952378 Pay Plan: Temp Position Number: 64952378 Salary: $25.00 ... Maintains client confidentiality in accordance with Florida statutes * Demonstrates good ...
OPS HUMAN SERVICES ANALYST - 64952378
Clearwater, FL · On-site
$25/hr
OPS HUMAN SERVICES ANALYST - 64952378 Pay Plan: Temp Position Number: 64952378 Salary: $25.00 ... Maintains client confidentiality in accordance with Florida statutes * Demonstrates good ...
Client Services Analyst information
See Florida salary details
$11.14 - $13.41
11% of jobs
$15.45 is the 25th percentile. Wages below this are outliers.
$13.41 - $15.68
16% of jobs
$15.68 - $17.95
16% of jobs
The median wage is $19.08 / hr.
$17.95 - $20.22
15% of jobs
$20.22 - $22.49
11% of jobs
$24.13 is the 75th percentile. Wages above this are outliers.
$22.49 - $24.76
10% of jobs
$24.76 - $27.03
4% of jobs
$27.03 - $29.30
2% of jobs
$29.30 - $31.57
2% of jobs
$31.57 - $33.84
3% of jobs
$33.84 - $36.11
11% of jobs
$11
$22
$36
How much do client services analyst jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Client Services Analyst, and why are they important?
What does a Client Services Analyst do?
How does a Client Services Analyst typically interact with internal teams to resolve client issues?
What is the difference between Client Services Analyst vs Customer Support Specialist?
| Aspect | Client Services Analyst | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in customer relationship management or related fields | High school diploma or equivalent, relevant certifications optional |
| Work Environment | Office setting, client-facing, analytical tasks | Call centers, help desks, direct customer interaction |
| Employer & Industry Usage | Financial services, consulting, corporate sectors | Retail, tech companies, service industries |
| Search & Comparison Intent | Understanding client relationship management roles, analytical responsibilities | Customer support roles, troubleshooting, direct service |
The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
SS&C Technologies rating
7.7
Based on 38 frontline employees who took The Breakroom Quiz
147th of 246 rated software companies
Job description
Job Description
Client Services Analyst I
Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)
About the Role
Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
- Engage with Clients: Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
- Resolve Complex Issues: Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
- Collaborate Across Teams: Work closely with internal teams-including Professional Services, Product Management, and Product Development -to ensure seamless client experiences.
- Support Escalations: Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
- Build Relationships: Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
- Manage Multiple Priorities: Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
- Contribute to Continuous Improvement: Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization
Required Experience
- Bachelor's degree
- Strong verbal and written communication skills
- Proven problem-solving and analytical abilities
- Passion for client service and relationship building
- Ability to learn quickly, adapt to new tools, and take initiative
- Familiarity with MS Windows, MS Office, and general system architecture
- Flexibility to support market hours and occasional weekend on-call shifts
- Experience in a customer service or client-facing role
What Sets You Apart
- Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
- 1-2 years of experience in financial services, accounting, or a related industry
- Exposure to portfolio accounting or trade order management systems
- Familiarity with SQL, UNIX, or LINUX environments
Join SS&C, where innovation meets global opportunities. Click here to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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About SS&C Technologies
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SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
10,000+ Employees
Headquarters location
Windsor, CT, US
Year founded
1986