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Client Services Analyst Jobs in Florida (NOW HIRING)

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

WhatYou'llDo As a Client Services Analyst I,you'llplay a critical role in ensuring client success and satisfaction. Your responsibilities will include: * Engage with Clients: Serve as the first point ...

Client Services Manager

Orlando, FL · On-site

$80K - $90K/yr

Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills

The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...

The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...

The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Coordinate market reports and conduct basic comparative analysis. * Develop pitches and ...

Client Services Manager

Orlando, FL · On-site

$80K - $90K/yr

Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills

Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills

Client Services Manager

Sarasota, FL · Remote

$115K - $160K/yr

Client Services Manager Location: Remote (travel) Compensation Range: $115,000 - $160,000 annually ... Strong analytical, organizational, and project management abilities. * Ability to work effectively ...

The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...

As a Client Service Analyst within our Customer Operations team, you'll become a trusted resource ... services, insurance EQUAL EMPLOYMENT OPPORTUNITY: NCCI Holdings, Inc. is an Equal Opportunity ...

The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...

The Scanning Operator will report to the Client Services Supervisor, Client Services Manager, or ... Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication ...

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Client Services Analyst information

See Florida salary details

$11

$22

$36

How much do client services analyst jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for client services analyst in Florida is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Analyst, and why are they important?

To thrive as a Client Services Analyst, you typically need strong analytical abilities, problem-solving skills, and a bachelor’s degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and Microsoft Excel is often required. Exceptional communication, active listening, and time management skills help you build rapport and efficiently address client needs. These competencies ensure effective client support, accurate issue resolution, and long-term client satisfaction vital to organizational success.

What does a Client Services Analyst do?

A Client Services Analyst acts as a bridge between a company and its clients by providing support, analyzing client needs, and ensuring customer satisfaction. They handle client inquiries, troubleshoot issues, and often analyze data to identify trends or areas for improvement in service delivery. Their goal is to enhance the overall client experience and maintain strong professional relationships. Additionally, they may assist with onboarding new clients, preparing reports, and collaborating with internal teams to resolve client concerns.

How does a Client Services Analyst typically interact with internal teams to resolve client issues?

A Client Services Analyst frequently collaborates with departments such as operations, IT, and sales to address and resolve client concerns efficiently. This role often acts as a bridge between the client and internal teams, ensuring that client needs are clearly communicated and solutions are delivered promptly. Regular meetings and status updates are common, and analysts may also participate in cross-functional projects to improve service delivery. Effective communication and strong problem-solving skills are essential for navigating these interactions and maintaining client satisfaction.

What is the difference between Client Services Analyst vs Customer Support Specialist?

AspectClient Services AnalystCustomer Support Specialist
Required CredentialsBachelor's degree, certifications in customer relationship management or related fieldsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentOffice setting, client-facing, analytical tasksCall centers, help desks, direct customer interaction
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, tech companies, service industries
Search & Comparison IntentUnderstanding client relationship management roles, analytical responsibilitiesCustomer support roles, troubleshooting, direct service

The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

What are popular job titles related to Client Services Analyst jobs in Florida? For Client Services Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Services Analyst jobs in Florida look for? The top searched job categories for Client Services Analyst jobs in Florida are:
What are popular job titles related to Client Services Analyst jobs in FL? For Client Services Analyst jobs in FL, the most frequently searched job titles are:
Infographic showing various Client Services Analyst job openings in Florida as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $46,150 per year, or $22.2 per hour.
Client Services Analyst I

Client Services Analyst I

SS&C Technologies

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

147th of 246 rated software companies


Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Client Services Analyst I
Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)
About the Role
Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
  • Engage with Clients: Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
  • Resolve Complex Issues: Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
  • Collaborate Across Teams: Work closely with internal teams-including Professional Services, Product Management, and Product Development -to ensure seamless client experiences.
  • Support Escalations: Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
  • Build Relationships: Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
  • Manage Multiple Priorities: Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
  • Contribute to Continuous Improvement: Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization

Required Experience
  • Bachelor's degree
  • Strong verbal and written communication skills
  • Proven problem-solving and analytical abilities
  • Passion for client service and relationship building
  • Ability to learn quickly, adapt to new tools, and take initiative
  • Familiarity with MS Windows, MS Office, and general system architecture
  • Flexibility to support market hours and occasional weekend on-call shifts
  • Experience in a customer service or client-facing role

What Sets You Apart
  • Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
  • 1-2 years of experience in financial services, accounting, or a related industry
  • Exposure to portfolio accounting or trade order management systems
  • Familiarity with SQL, UNIX, or LINUX environments

Join SS&C, where innovation meets global opportunities. Click here to apply.
https://www.ssctech.com/hubfs/website/pdf/Privacy-Notice-for-CA-Job-Applicants.pdf
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986