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Client Services Analyst Jobs in Florida (NOW HIRING)

JPMorgan Chase Bank, N.A.

Client Service Analyst

Tampa, FL · On-site

  • Medical

  • Retirement

As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance ...

JPMorgan Chase & Co

Client Service Analyst

Tampa, FL · On-site

  • Medical

  • Retirement

As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance ...

JPMorgan Chase & Co.

Client Service Analyst

Tampa, FL · On-site

$58K - $79K/yr

  • Medical

  • Retirement

As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance ...

Epiq

Global Support Services Analyst

Tampa, FL · Remote

Global Support Services Analysts provide 1st and 2nd level support to clients using Epiq ... This is a highly technical, client support role that requires superior customer service skills.

New

Sedgwick

Client Services Manager - Workforce Absence

Orlando, FL · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills

Sedgwick

Client Services Manager - Workforce Absence

Orlando, FL · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs client renewal and Client Service Instruction preparation for assigned clients ... Analytical and interpretive skills * Strong organizational skills * Excellent interpersonal skills

MyFlorida

HUMAN SERVICES ANALYST - 64001718

Fort Pierce, FL · On-site

$36K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

HUMAN SERVICES ANALYST - 64001718 Pay Plan: Career Service Position Number: 64001718 Salary: $36 ... It also evaluates the client's resources and strengths, including their social support network ...

MyFlorida

HUMAN SERVICES ANALYST - 64001718

Fort Pierce, FL · On-site

$36K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

HUMAN SERVICES ANALYST - 64001718 Pay Plan: Career Service Position Number: 64001718 Salary: $36 ... It also evaluates the client's resources and strengths, including their social support network ...

Paylocity

Lead Client Services Ops - Majors

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor ... client service. * Client Focus: Proactively and reactively monitors and assesses client ...

MyFlorida

HUMAN SERVICES ANALYST - 64001718

Fort Pierce, FL · On-site

$36K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

HUMAN SERVICES ANALYST - 64001718 Pay Plan: Career Service Position Number: 64001718 Salary: $36 ... It also evaluates the client's resources and strengths, including their social support network ...

MyFlorida

HUMAN SERVICES ANALYST - 64001718

Fort Pierce, FL · On-site

$36K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

HUMAN SERVICES ANALYST - 64001718 Pay Plan: Career Service Position Number: 64001718 Salary: $36 ... It also evaluates the client's resources and strengths, including their social support network ...

Paylocity

Lead Client Services Ops - Majors

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor ... client service. * Client Focus: Proactively and reactively monitors and assesses client ...

Paylocity

Lead Client Services Ops - Majors

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor ... client service. * Client Focus: Proactively and reactively monitors and assesses client ...

MyFlorida

HUMAN SERVICES ANALYST - 64001718

Fort Pierce, FL · On-site

$36K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

HUMAN SERVICES ANALYST - 64001718 Pay Plan: Career Service Position Number: 64001718 Salary: $36 ... It also evaluates the client's resources and strengths, including their social support network ...

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Showing results 21-40

All JobsClient Services Analyst JobsClient Services Analyst Jobs in Florida

Client Services Analyst information

See Florida salary details

$11

$22

$36

How much do client services analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for client services analyst in Florida is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $26.59 per hour, depending on experience, location, and employer.

What does a client services analyst do?

A Client Services Analyst acts as a bridge between a company and its clients by providing support, analyzing client needs, and ensuring customer satisfaction. They handle client inquiries, troubleshoot issues, and often analyze data to identify trends or areas for improvement in service delivery. Their goal is to enhance the overall client experience and maintain strong professional relationships. Additionally, they may assist with onboarding new clients, preparing reports, and collaborating with internal teams to resolve client concerns.

How does a client services analyst typically interact with internal teams to resolve client issues?

A Client Services Analyst frequently collaborates with departments such as operations, IT, and sales to address and resolve client concerns efficiently. This role often acts as a bridge between the client and internal teams, ensuring that client needs are clearly communicated and solutions are delivered promptly. Regular meetings and status updates are common, and analysts may also participate in cross-functional projects to improve service delivery. Effective communication and strong problem-solving skills are essential for navigating these interactions and maintaining client satisfaction.

What are the key skills and qualifications needed to thrive as a client services analyst, and why are they important?

To thrive as a Client Services Analyst, you typically need strong analytical abilities, problem-solving skills, and a bachelor’s degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and Microsoft Excel is often required. Exceptional communication, active listening, and time management skills help you build rapport and efficiently address client needs. These competencies ensure effective client support, accurate issue resolution, and long-term client satisfaction vital to organizational success.

What is the difference between Client Services Analyst vs Customer Support Specialist?

AspectClient Services AnalystCustomer Support Specialist
Required CredentialsBachelor's degree, certifications in customer relationship management or related fieldsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentOffice setting, client-facing, analytical tasksCall centers, help desks, direct customer interaction
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, tech companies, service industries
Search & Comparison IntentUnderstanding client relationship management roles, analytical responsibilitiesCustomer support roles, troubleshooting, direct service

The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

What are popular job titles related to Client Services Analyst jobs in Florida?

For Client Services Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Services Analyst jobs in Florida look for?

The top searched job categories for Client Services Analyst jobs in Florida are:

What are popular job titles related to Client Services Analyst jobs in FL?

For Client Services Analyst jobs in FL, the most frequently searched job titles are:

Client Services Analyst jobs near you
Infographic showing various Client Services Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,150 per year, or $22.2 per hour.

Client Service Analyst

JPMorgan Chase Bank, N.A.

Tampa, FL • On-site

Other

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description

Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop strong client relationship and problem-solving skills while partnering across teams to deliver a high-quality client experience. Over time, you'll broaden your product knowledge across Trade & Working Capital, with opportunities to gain exposure to core trade products. This is a great opportunity to grow your career in a collaborative, team-based model with meaningful day-to-day client ownership.
As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance buyer clients, partnering with internal stakeholders to resolve issues, manage exceptions, and deliver a high-quality client experience. You will take ownership of servicing workflows, prioritize work to meet deadlines and service levels, and escalate time-sensitive issues with good judgment. You will also help standardize repeatable servicing activities by building practical playbooks, templates, and checklists that reduce rework and improve consistency.
Job responsibilities

  • Manage a portfolio of Supply Chain Finance buyer clients, owning day-to-day servicing and issue resolution
  • Drive past-due management and collections activities, including outreach, follow-ups, tracking, and coordination with internal partners
  • Research, troubleshoot, and resolve buyer inquiries, including validation, exception handling, and clear client communication
  • Support invoice investigations and related client requests end-to-end, ensuring accurate processing and timely stakeholder updates
  • Standardize repeatable servicing activities by creating and maintaining playbooks, templates, checklists, and knowledge articles
  • Monitor service queues, prioritize work to meet deadlines and service levels, and escalate issues appropriately
  • Build strong working relationships with client stakeholders and maintain a high standard of client satisfaction
  • Maintain accurate documentation, trackers, and controls in line with established policies and procedures
  • Partner with Front Office teams, Operations, and Implementations to deliver coordinated outcomes for the client and the firm
Required qualifications, capabilities, and skills
  • At least 1 year of experience in client service, operations, portfolio support, or a similar client-facing service role
  • Demonstrated ability to build and manage client relationships with a strong focus on client satisfaction
  • Strong written and verbal communication skills, including professional client outreach and follow-up discipline
  • Strong organizational skills and ability to manage competing priorities in a deadline-driven environment
  • Ability to work independently with appropriate supervision and sound judgment on escalation
  • Demonstrated AI-first problem-solving mindset: identify repeatable service work and translate it into standard workflows, templates, and automation opportunities
Preferred qualifications, capabilities, and skills
  • Prior experience supporting Supply Chain Finance or trade product servicing (invoicing, collections, disputes, exceptions, and/or reconciliations)
  • Exposure to Trade & Working Capital products and interest in building knowledge toward core trade over time
  • Experience partnering across functions (Relationship, Operations, Sales, Implementations) to deliver client outcomes
  • Highly motivated, versatile learner with an aptitude for quickly assimilating new product and process knowledge

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Chicago,IL $58,200.00 - $79,500.00

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