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Client Services Analyst Jobs (NOW HIRING)

First Horizon

FHNF CLIENT SERVICES ANALYST

Memphis, TN · On-site

The Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain ...

FHN Financial

FHNF CLIENT SERVICES ANALYST

Memphis, TN · On-site

The Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain ...

Cozen O'Connor

Client Services Analyst

Philadelphia, PA · Hybrid

$60K - $70K/yr

The position of Client Services Analyst reports directly to the Client Services Supervisor and will work closely with the Director of Collections and Billing in collection efforts. This is a hybrid ...

Cozen O'Connor

Client Services Analyst

Philadelphia, PA · On-site

$60K - $70K/yr

The position of Client Services Analyst reports directly to the Client Services Supervisor and will work closely with the Director of Collections and Billing in collection efforts. This is a hybrid ...

Aston Carter

Client Services Analyst

Omaha, NE

Client Services Analyst The Client Services Analyst provides billing and technology support to customers and agents in a high-volume inbound call center environment. This role serves as a primary ...

Aston Carter

Client Services Analyst

Omaha, NE

Client Services Analyst The Client Services Analyst provides responsive, high-quality support to customers and agents in a call center environment, focusing on billing inquiries and technology ...

Valitana LLC

Client Services Analyst

Stamford, CT · On-site

$100K - $120K/yr

Position Overview We are seeking a Client Services Analyst to join our Vesta Client Services team. Vesta is Valitana's specialty and credit insurance platform, automating the full policy lifecycle ...

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

Blue Prism Group

Client Services Analyst I

Chicago, IL · Hybrid

Client Services Analyst I Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success ...

Arietis Health

Client Services Analyst

Cary, NC · On-site

The C li ent Services Analyst is accountable for developing and maintaining the client-business relationships on behalf of Arietis Health. You will facilitate communications to ensure client ...

Arietis Health

Client Services Analyst

Cary, NC

The C li ent Services Analyst is accountable for developing and maintaining the client-business relationships on behalf of Arietis Health. You will facilitate communications to ensure client ...

SS&C

Client Services Analyst I

Chicago, IL · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

SS&C

Client Services Analyst 1

Jacksonville, FL · Hybrid

WhatYou'llDo As a Client Services Analyst I,you'llplay a critical role in ensuring client success and satisfaction. Your responsibilities will include: * Engage with Clients: Serve as the first point ...

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Client Services Analyst information

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$14

$29

$48

How much do client services analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for client services analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

Can you become a BA with no experience?

Becoming a Business Analyst (BA) typically requires some understanding of business processes, data analysis, and communication skills. While prior experience is helpful, entry-level BAs can often start with relevant certifications, training programs, or related roles such as data entry or support positions to build necessary skills.

What does a client service analyst do?

A client service analyst is responsible for managing client accounts, addressing inquiries, resolving issues, and ensuring customer satisfaction. They analyze client needs, communicate effectively, and often use customer relationship management (CRM) tools to track interactions and service requests.

What jobs pay 200,000 a year in the USA?

For a Client Services Analyst, earning $200,000 annually typically requires extensive experience, advanced skills, and often a senior or managerial position. High-paying roles in related fields may include senior financial analysts, management consultants, or specialized roles in finance and technology, often requiring certifications like CFA or PMP. Compensation varies based on industry, location, and company size.

What are the key skills and qualifications needed to thrive as a Client Services Analyst, and why are they important?

To thrive as a Client Services Analyst, you typically need strong analytical abilities, problem-solving skills, and a bachelor’s degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and Microsoft Excel is often required. Exceptional communication, active listening, and time management skills help you build rapport and efficiently address client needs. These competencies ensure effective client support, accurate issue resolution, and long-term client satisfaction vital to organizational success.

What job makes $10,000 a month without a degree?

A Client Services Analyst typically earns less than $10,000 per month without a degree, as high earnings in this role usually require extensive experience or advanced skills. However, some sales, real estate, or entrepreneurial roles can reach or exceed this income level through commissions and business success, often without formal degrees but with strong skills and networks.

What does a Client Services Analyst do?

A Client Services Analyst acts as a bridge between a company and its clients by providing support, analyzing client needs, and ensuring customer satisfaction. They handle client inquiries, troubleshoot issues, and often analyze data to identify trends or areas for improvement in service delivery. Their goal is to enhance the overall client experience and maintain strong professional relationships. Additionally, they may assist with onboarding new clients, preparing reports, and collaborating with internal teams to resolve client concerns.

How does a Client Services Analyst typically interact with internal teams to resolve client issues?

A Client Services Analyst frequently collaborates with departments such as operations, IT, and sales to address and resolve client concerns efficiently. This role often acts as a bridge between the client and internal teams, ensuring that client needs are clearly communicated and solutions are delivered promptly. Regular meetings and status updates are common, and analysts may also participate in cross-functional projects to improve service delivery. Effective communication and strong problem-solving skills are essential for navigating these interactions and maintaining client satisfaction.

What is the difference between Client Services Analyst vs Customer Support Specialist?

AspectClient Services AnalystCustomer Support Specialist
Required CredentialsBachelor's degree, certifications in customer relationship management or related fieldsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentOffice setting, client-facing, analytical tasksCall centers, help desks, direct customer interaction
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, tech companies, service industries
Search & Comparison IntentUnderstanding client relationship management roles, analytical responsibilitiesCustomer support roles, troubleshooting, direct service

The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

More about Client Services Analyst jobs
What cities are hiring for Client Services Analyst jobs? Cities with the most Client Services Analyst job openings:
What states have the most Client Services Analyst jobs? States with the most job openings for Client Services Analyst jobs include:
What job categories do people searching Client Services Analyst jobs look for? The top searched job categories for Client Services Analyst jobs are:
What are popular job titles related to Client Services Analyst jobs? For Client Services Analyst jobs, the most frequently searched job titles are:
Client Services Analyst jobs near you
Infographic showing various Client Services Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 5% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

FHNF CLIENT SERVICES ANALYST

First Horizon

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

34th of 141 rated banks

Job description

The Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain competitive advantage.
The successful candidate will possess a thorough working knowledge of current desktop applications (Windows, Office, Internet browsers, etc.), hardware, virus protection, PowerShell, Windows security procedures along with a general knowledge of networking, and mobile devices in a structured corporate environment.
The Client Services Analyst is a part of the FHN Financial Information Technology Client Services team and works closely with IT infrastructure administrators, among others, to ensure a highly available and highly responsive systems environment for FHN Financial, an energetic and fast-paced leader in financial markets.
FHN Financial Environment:
FHN Financial is headquartered in Memphis, Tennessee, with Regional Offices across the United States.
FHN Financial has invested in Information Technology to provide superior service to our customers, who are primarily financial institutions and portfolio managers. In this professional environment, FHNF leverages technology and our proprietary systems for competitive advantage. As a prominent member of the financial community nationwide, FHNF is committed to best practices and regulatory compliance in systems design, availability, security and reliability.
Areas of specific responsibility:
The FHN Financial Client Services Analyst provides first and second level support such as assistance and problem resolution with desktop systems and applications, file access, password lockouts and resets, file restorations from backup, security issues, permissions, e-mail issues, network connectivity, internet issues, printer issues, workstation support and mobile wireless device support.
In addition to these support activities, Client Services personnel may participate in IT projects, equipment and client moves and changes, application rollout, security-focused projects, equipment build and deployment, and other special activities. Client Services personnel may also conduct training sessions for FHNF employees. Occasional after-hours project work and routine on-call support will be required.
The candidate must be capable and willing to learn applications specific to the financial industry and many applications proprietary to FHN Financial. The person in the position of Client Services Analyst will need to grow progressively in the areas of technical proficiency and responsibility.
Qualifications:
A bachelor's degree in computer science, information systems, or other qualifying discipline is preferred. In addition, two years of experience in IT with demonstrated success in client-level problem resolution and working with customers is required.
The successful candidate will be a strong team player and will possess excellent written and oral communication skills with the ability to communicate with all levels of personnel. An attitude of commitment to customer service is required. In addition, the candidate will need the ability to lift 50-pound equipment and to position self to move technology as required.
The candidate must have demonstrated the capability of working well under pressure as well as the ability to organize and prioritize tasks to handle multiple projects simultaneously. The Client Services Analyst will work independently or as a part of a team under general supervision. The successful candidate will thrive in a high-energy, closely-knit, professional team environment with a commitment to the organization and delivering excellence for the firm.
About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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