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Client Technologies Analyst Jobs (NOW HIRING)

CapMetro

Client Technology Manager

Norfolk, VA · On-site

$120 - $150/hr

Leads cost analysis and cost forecasting in support of reporting requirements. * Leads bi-annual Client Technology aspects of the "Board Pick" activities as per established schedule. * Manage records ...

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Client Technologies Analyst information

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$13

$39

$62

How much do client technologies analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client technologies analyst in the United States is $39.32, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $54.33 per hour, depending on experience, location, and employer.

What does a Client Technologies Analyst do?

A Client Technologies Analyst is responsible for supporting, maintaining, and troubleshooting end-user computing devices such as desktops, laptops, and mobile devices. They ensure that hardware and software used by employees are running efficiently, assist with installations and upgrades, and provide technical support for issues related to client systems. Additionally, they may help manage user access, security settings, and software deployments, often working closely with other IT staff to implement technology solutions that improve productivity.

What are the key skills and qualifications needed to thrive as a Client Technologies Analyst, and why are they important?

To thrive as a Client Technologies Analyst, you need strong knowledge of end-user computing, troubleshooting, and device management, typically supported by a degree in IT or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and common operating systems, as well as relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate, is important. Excellent problem-solving skills, customer service orientation, and effective communication set top candidates apart. These skills ensure timely resolution of technical issues, enhance user satisfaction, and support seamless business operations.

What are some common challenges faced by Client Technologies Analysts, and how can they be addressed?

Client Technologies Analysts often encounter challenges such as managing a wide variety of hardware and software configurations, rapidly addressing user support requests, and ensuring seamless deployment of updates across different endpoints. Staying up-to-date with evolving technologies and maintaining clear communication with both end-users and technical teams are key strategies for overcoming these hurdles. Building strong troubleshooting skills and using efficient ticketing or asset management systems also help streamline workflows and improve user satisfaction.

What is the difference between Client Technologies Analyst vs Network Support Specialist?

AspectClient Technologies AnalystNetwork Support Specialist
Required CertificationsCompTIA A+, Microsoft Certified, Cisco certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, client-facing roles, technology supportNetwork operations centers, infrastructure support, troubleshooting networks
Employer & Industry UsageFinancial, healthcare, tech companiesTelecommunications, IT service providers, large enterprises
Common Search & ComparisonYesNo

The Client Technologies Analyst and Network Support Specialist roles share overlapping skills in IT support and certifications but differ mainly in focus. The Client Technologies Analyst emphasizes client-facing support, troubleshooting software and hardware issues, and working directly with end-users. In contrast, the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are vital in IT environments, but their daily tasks and areas of expertise differ significantly.

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What are popular job titles related to Client Technologies Analyst jobs?

For Client Technologies Analyst jobs, the most frequently searched job titles are:

Client Technologies Analyst jobs near you
Infographic showing various Client Technologies Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $81,789 per year, or $39.3 per hour.

Client Technologies Analyst II - Audio/Video

Tamus

San Antonio, TX • On-site

Full-time

Re-posted 17 days ago

Job description

Job Title

Client Technologies Analyst II - Audio/Video

Agency

Texas A&M University - San Antonio

Department

Information Technology

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Client Technologies Analyst II - AV Team, under general supervision, provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of complex IT computing and networked AV equipment and control systems. Oversees the delivery and troubleshooting of educational, conferencing and general event content.

Responsibilities:

  • Utilize complex software tools to maintain, configure, define security for, and monitor all devices as part of the computer life cycle. Establish configuration baselines and maintain systems within defined parameters.

  • Utilize Group Policy to monitor and maintain system security. Provide protection and recovery support for client data.

  • Provides technical support to ensure the proper operation, maintenance, monitoring, testing and repair of complex networked AV equipment and control systems.

  • Oversee the delivery and troubleshooting of educational, conferencing, and general event content.

  • Coordinates activities of schedulers and technicians to ensure proper setups for university events such as assist personnel with installation, configuration and ongoing usability of system hardware and software.

  • Evaluate and follow through on issues and problems until resolved in a timely manner. Assistance will be provided via phone, email, remote or face to face.

  • Track and assist in the coordination of equipment repair work order assignments and provide detailed work records, which outlines the history of tests, performance problems, and repairs for each piece of equipment.

  • Attend trainings, assist in researching, testing, and disseminating operation instructions.

  • Assist with the evaluation of new technologies to determine their applicability to clients' needs. Occasionally assist with acquisition of new products and services.

  • Provide consistent, clear communication, and gather input regarding new projects or request resolutions from Field Services team members.

  • Assist in the training and coordination of tasks for student workers.

  • Monitor ticket queue and respond to/resolve tickets.

  • Oversee the delivery and troubleshooting of educational, conferencing, and general event content.

  • Develops, documents, and reports current procedures and suggests areas of progress for the group.

  • Researches, identifies, implements, and maintains new AV technology and software.

  • Maintain inventory of equipment.

  • Other duties as assigned.

Required Education and Experience:

  • Bachelor's degree in applicable field.

  • Three (3) years of related experience in computing and audio/video communications, presentation technologies, and system troubleshooting.

Preferred Education and Experience:

  • Four (4) years of related experience in computing and audio/video communications, presentation technologies, and system troubleshooting.

Knowledge, Skills and Abilities:

  • Knowledge of video conferencing systems.

  • Knowledge of audio/video equipment and controls, related networks, and computer applications.

  • Ability to multitask and work cooperatively with others.

ApplicantInstructions:

Please make sure to provide the following documents:

  • Cover Letter

  • Resume/ CV

  • Professional References

For detailed instructions on how to apply for any position on our website, please use the following link:

http://www.tamusa.edu/humanresources/job-opportunities/index.html

Summary of Employee Benefits:

www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

Please ensure that all required documents are uploaded prior tosubmittingthe application. Oncetheapplication issubmitted, no changes or revisions can be made. If you have issues with adding documentstoyour application, please contact HR at 210-784-2058.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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