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Client Technologies Analyst Jobs (NOW HIRING)

Client Technology Manager

Norfolk, VA ยท On-site

$109K - $141K/yr

Leads cost analysis and cost forecasting in support of reporting requirements. * Leads bi-annual Client Technology aspects of the "Board Pick" activities as per established schedule. * Manage records ...

Client Technology Manager

Norfolk, VA ยท On-site

$109K - $141K/yr

Leads cost analysis and cost forecasting in support of reporting requirements. * Leads bi-annual Client Technology aspects of the "Board Pick" activities as per established schedule. * Manage records ...

IT Analyst

Folsom, CA ยท On-site

... our client, Procom Services is searching for an IT Analyst for a contract opportunity in Folsom, CA. IT Analyst Job Details Position is needed to support the Enforcement process of the Patching ...

IT Analyst

New York, NY ยท On-site

Promote new technologies. - Facilitate and support meeting technology events and tools including ... client meetings and special events. - Collaborate with Firm-wide departments to ensure proper and ...

IT Analyst

New York, NY ยท On-site

Promote new technologies. - Facilitate and support meeting technology events and tools including ... client meetings and special events. - Collaborate with Firm-wide departments to ensure proper and ...

... analysis reports and documentation. * Engage with client compliance team members to provide ... security appliance technologies using vendors such as Cisco, Palo Alto Networks and Meraki

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Client Technologies Analyst information

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How much do client technologies analyst jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for client technologies analyst in the United States is $39.32, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $54.33 per hour, depending on experience, location, and employer.

What does a Client Technologies Analyst do?

A Client Technologies Analyst is responsible for supporting, maintaining, and troubleshooting end-user computing devices such as desktops, laptops, and mobile devices. They ensure that hardware and software used by employees are running efficiently, assist with installations and upgrades, and provide technical support for issues related to client systems. Additionally, they may help manage user access, security settings, and software deployments, often working closely with other IT staff to implement technology solutions that improve productivity.

What is the difference between Client Technologies Analyst vs Network Support Specialist?

AspectClient Technologies AnalystNetwork Support Specialist
Required CertificationsCompTIA A+, Microsoft Certified, Cisco certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, client-facing roles, technology supportNetwork operations centers, infrastructure support, troubleshooting networks
Employer & Industry UsageFinancial, healthcare, tech companiesTelecommunications, IT service providers, large enterprises
Common Search & ComparisonYesNo

The Client Technologies Analyst and Network Support Specialist roles share overlapping skills in IT support and certifications but differ mainly in focus. The Client Technologies Analyst emphasizes client-facing support, troubleshooting software and hardware issues, and working directly with end-users. In contrast, the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are vital in IT environments, but their daily tasks and areas of expertise differ significantly.

What are the key skills and qualifications needed to thrive as a Client Technologies Analyst, and why are they important?

To thrive as a Client Technologies Analyst, you need strong knowledge of end-user computing, troubleshooting, and device management, typically supported by a degree in IT or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and common operating systems, as well as relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate, is important. Excellent problem-solving skills, customer service orientation, and effective communication set top candidates apart. These skills ensure timely resolution of technical issues, enhance user satisfaction, and support seamless business operations.

What are some common challenges faced by Client Technologies Analysts, and how can they be addressed?

Client Technologies Analysts often encounter challenges such as managing a wide variety of hardware and software configurations, rapidly addressing user support requests, and ensuring seamless deployment of updates across different endpoints. Staying up-to-date with evolving technologies and maintaining clear communication with both end-users and technical teams are key strategies for overcoming these hurdles. Building strong troubleshooting skills and using efficient ticketing or asset management systems also help streamline workflows and improve user satisfaction.
More about Client Technologies Analyst jobs

Client Services Analyst I

SS&C Technologies Holdings

Chicago, IL โ€ข On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Job description

Client Services Analyst I

Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client successโ€”resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.

Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Engage with Clients: Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
  • Resolve Complex Issues: Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
  • Collaborate Across Teams: Work closely with internal teamsโ€”including Professional Services, Product Management, and Product Developmentโ€”to ensure seamless client experiences.
  • Support Escalations: Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
  • Build Relationships: Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
  • Manage Multiple Priorities: Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
  • Contribute to Continuous Improvement: Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization.

Required Experience

  • Bachelor's degree
  • Strong verbal and written communication skills
  • Proven problem-solving and analytical abilities
  • Passion for client service and relationship building
  • Ability to learn quickly, adapt to new tools, and take initiative
  • Familiarity with MS Windows, MS Office, and general system architecture
  • Flexibility to support market hours and occasional weekend on-call shifts
  • Experience in a customer service or client-facing role

What Sets You Apart

  • Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
  • 1โ€“2 years of experience in financial services, accounting, or a related industry
  • Exposure to portfolio accounting or trade order management systems
  • Familiarity with SQL, UNIX, or LINUX environments

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.