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Client Services Analyst Jobs in Georgia (NOW HIRING)

ProCare Rx

Client Services Supervisor

Gainesville, GA · On-site

Summary The Client Services Supervisor is responsible for assisting the Client Services Manager in ... Ability to analyze, interpret, and develop solutions effectively. * Ability to work both ...

New

ProCare Rx

Client Services Supervisor

Gainesville, GA · On-site

Summary The Client Services Supervisor is responsible for assisting the Client Services Manager in ... Ability to analyze, interpret, and develop solutions effectively. * Ability to work both ...

New

Medium

Director, Client Services

Atlanta, GA · On-site

$110 - $140/hr

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional ... What you need to be successful * 10-12 years in client services, loyalty marketing, CRM, or ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... Administrative & Analytical Proficiency GardaWorld: Make the World a Safer Place In the United ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... Administrative & Analytical Proficiency GardaWorld: Make the World a Safer Place In the United ...

Kobie Marketing

Director, Client Services

Atlanta, GA · On-site +1

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional ... What you need to be successful * 10-12 years in client services, loyalty marketing, CRM, or ...

GardaWorld

Client Services Manager

Savannah, GA

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... Analytical Proficiency GardaWorld: Make the World a Safer Place In the United States, GardaWorld ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... Administrative & Analytical Proficiency GardaWorld: Make the World a Safer Place In the United ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: Up to 5% Bonus, Cell ... Conduct task analysis to identify risks and implement proactive mitigation strategies Ensure ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: Up to 5% Bonus, Cell ... • Conduct task analysis to identify risks and implement proactive mitigation strategies • ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: Up to 5% Bonus, Cell ... • Conduct task analysis to identify risks and implement proactive mitigation strategies • ...

Holland & Knight

e-Data Services Analyst

Atlanta, GA · On-site

$48.10 - $72.10/hr

The e-Data Services Analyst will provide technical litigation support to eDiscovery project ... The position is responsible for handling client data in accordance with proper chain of custody ...

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Client Services Analyst information

See Georgia salary details

$12

$25

$40

How much do client services analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client services analyst in Georgia is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services analyst, and why are they important?

To thrive as a Client Services Analyst, you typically need strong analytical abilities, problem-solving skills, and a bachelor’s degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and Microsoft Excel is often required. Exceptional communication, active listening, and time management skills help you build rapport and efficiently address client needs. These competencies ensure effective client support, accurate issue resolution, and long-term client satisfaction vital to organizational success.

What does a client services analyst do?

A Client Services Analyst acts as a bridge between a company and its clients by providing support, analyzing client needs, and ensuring customer satisfaction. They handle client inquiries, troubleshoot issues, and often analyze data to identify trends or areas for improvement in service delivery. Their goal is to enhance the overall client experience and maintain strong professional relationships. Additionally, they may assist with onboarding new clients, preparing reports, and collaborating with internal teams to resolve client concerns.

How does a client services analyst typically interact with internal teams to resolve client issues?

A Client Services Analyst frequently collaborates with departments such as operations, IT, and sales to address and resolve client concerns efficiently. This role often acts as a bridge between the client and internal teams, ensuring that client needs are clearly communicated and solutions are delivered promptly. Regular meetings and status updates are common, and analysts may also participate in cross-functional projects to improve service delivery. Effective communication and strong problem-solving skills are essential for navigating these interactions and maintaining client satisfaction.

What is the difference between Client Services Analyst vs Customer Support Specialist?

AspectClient Services AnalystCustomer Support Specialist
Required CredentialsBachelor's degree, certifications in customer relationship management or related fieldsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentOffice setting, client-facing, analytical tasksCall centers, help desks, direct customer interaction
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, tech companies, service industries
Search & Comparison IntentUnderstanding client relationship management roles, analytical responsibilitiesCustomer support roles, troubleshooting, direct service

The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

What are popular job titles related to Client Services Analyst jobs in Georgia? For Client Services Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Services Analyst jobs in Georgia look for? The top searched job categories for Client Services Analyst jobs in Georgia are:
What are popular job titles related to Client Services Analyst jobs in GA? For Client Services Analyst jobs in GA, the most frequently searched job titles are:
Client Services Analyst jobs near you
Infographic showing various Client Services Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,145 per year, or $25.1 per hour.

Client Services Supervisor

Burgess Information Systems, Inc.

Gainesville, GA

Full-time

Posted 2 days ago

New

Job description

Summary

The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met. The candidate should have prior supervisory experience, as they are responsible for supporting a team of employees and will be the first line leadership contact. This person will demonstrate a high level of customer service through responsiveness and professionalism. The Client Services Supervisor must be excellent communicators, capable of leading a team to ensure an exceptional client experience, collaboration with other central departments and stakeholders, assure all client needs are being met, to maintain client retention, renewal, and overall plan satisfaction.

Responsibilities include but are not limited to the following:

  • Assist in managing day-to-day operations of the Client Services team.
  • Lead, motivate, and support a client services team while supporting a positive work environment
  • Responsible for the overall performance and productivity of the team through management and measurement to hold team accountable for service issues and removing roadblocks and assure progress is consistent.
  • Coach and support team members to help them meet departmental goals and exceptional customer service.
  • Assist Manager in the recruitment and training of team, selecting the right candidate, proper training, and providing ongoing support.
  • Ensuring that the department meets all company procedures and policies.
  • Oversee projects of varying complexity through completion.
  • Identify, research, resolve, and follow up on all reported client issues as needed to support Account Managers.
  • Actively engage and participate in client meetings and conference calls and maintain all documentation and follow up.
  • Maintain ProCare Rx systems to assure documentation updated and accurate.
  • Work with the Implementation team to provide smooth transition to ongoing Client Services following Go Live.
  • Understand and support all internal workflows.
  • Step in as necessary to serve as primary contact for clients if staffing levels are down.
  • Cross collaboration with other teams to improve processes and systems
  • Establish and maintain professional relationship with clients, internal business lines, and external vendors.

Qualifications and Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • Experience with employee management/managing teams.
  • Proficient in Microsoft Office and other exposure to industry-related applications and software.
  • Exceptional organizational and time management skills.
  • Exceptional verbal and written communication skills.
  • Effective presentation skills for face-to-face meetings as well as webinars and video conferencing.
  • Ability to analyze, interpret, and develop solutions effectively.
  • Ability to work both independently, as well as cohesively within a team setting, with limited supervision in a fast-paced environment with timely turnarounds
  • Account management/client services experience.
  • Experience in health care or related field.
  • Knowledge of PBM industry preferred.
  • Must be willing to travel on occasion.

Physical Demands

Requires sitting, standing, and occasional light lifting.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.

ProCare Rx is an Equal Opportunity Employer.