ZipRecruiter

Log In

1

Client Services Analyst Jobs (NOW HIRING)

SS&C

Client Services Analyst I

San Francisco, CA · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

Genesis HealthCare

... the Client Services Support Desk. Provides level I hardware and software support for personal ... Analyst certification required or completed within 18 months of start date. 3. Experience with ...

Nasdaq

Index Client Services Analyst

Philadelphia, PA · On-site

$65K - $114K/yr

As an Index Client Services Analyst reporting to [Hiring Manager Title], you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq's global index ...

Nasdaq

Index Client Services Analyst

Philadelphia, PA · On-site

$65K - $114K/yr

As an Index Client Services Analyst reporting to [Hiring Manager Title], you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq's global index ...

Western Alliance Bank

Client Services Analyst III

Client Services Analyst III Location: Maryland - Remote Job Responsibilities As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service ...

Nasdaq

Index Client Services Analyst

Philadelphia, PA · Hybrid

$65K - $114K/yr

As an Index Client Services Analyst reporting to [Hiring Manager Title], you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq's global index ...

Nationalindemnity

Client Services Analyst I

Omaha, NE · Hybrid

The Client Services Analyst provides customers technology support for company products, including assistance in accessing and navigating website applications and software programs, online account ...

Western Alliance Bank

Client Services Analyst III

Client Services Analyst III Location: Maryland - Remote Job Responsibilities As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service ...

next page

Showing results 1-20

All JobsClient Services Analyst Jobs

Client Services Analyst information

See salary details

$14

$29

$48

How much do client services analyst jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for client services analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Analyst, and why are they important?

To thrive as a Client Services Analyst, you typically need strong analytical abilities, problem-solving skills, and a bachelor’s degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and Microsoft Excel is often required. Exceptional communication, active listening, and time management skills help you build rapport and efficiently address client needs. These competencies ensure effective client support, accurate issue resolution, and long-term client satisfaction vital to organizational success.

What does a Client Services Analyst do?

A Client Services Analyst acts as a bridge between a company and its clients by providing support, analyzing client needs, and ensuring customer satisfaction. They handle client inquiries, troubleshoot issues, and often analyze data to identify trends or areas for improvement in service delivery. Their goal is to enhance the overall client experience and maintain strong professional relationships. Additionally, they may assist with onboarding new clients, preparing reports, and collaborating with internal teams to resolve client concerns.

How does a Client Services Analyst typically interact with internal teams to resolve client issues?

A Client Services Analyst frequently collaborates with departments such as operations, IT, and sales to address and resolve client concerns efficiently. This role often acts as a bridge between the client and internal teams, ensuring that client needs are clearly communicated and solutions are delivered promptly. Regular meetings and status updates are common, and analysts may also participate in cross-functional projects to improve service delivery. Effective communication and strong problem-solving skills are essential for navigating these interactions and maintaining client satisfaction.

What is the difference between Client Services Analyst vs Customer Support Specialist?

AspectClient Services AnalystCustomer Support Specialist
Required CredentialsBachelor's degree, certifications in customer relationship management or related fieldsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentOffice setting, client-facing, analytical tasksCall centers, help desks, direct customer interaction
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, tech companies, service industries
Search & Comparison IntentUnderstanding client relationship management roles, analytical responsibilitiesCustomer support roles, troubleshooting, direct service

The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

More about Client Services Analyst jobs
What cities are hiring for Client Services Analyst jobs? Cities with the most Client Services Analyst job openings:
What states have the most Client Services Analyst jobs? States with the most job openings for Client Services Analyst jobs include:
What job categories do people searching Client Services Analyst jobs look for? The top searched job categories for Client Services Analyst jobs are:
What are popular job titles related to Client Services Analyst jobs? For Client Services Analyst jobs, the most frequently searched job titles are:
Client Services Analyst jobs near you
Infographic showing various Client Services Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.
Client Services Analyst I

Client Services Analyst I

SS&C

San Francisco, CA • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Client Services Analyst I

Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)

About the Role

Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Engage with Clients:Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
  • Resolve Complex Issues:Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
  • Collaborate Across Teams:Work closely with internal teams-including Professional Services, Product Management, and Product Development -to ensure seamless client experiences.
  • Support Escalations:Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
  • Build Relationships:Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
  • Manage Multiple Priorities:Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
  • Contribute to Continuous Improvement:Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization

Required Experience

  • Bachelor's degree
  • Strong verbal and written communication skills
  • Proven problem-solving and analytical abilities
  • Passion for client service and relationship building
  • Ability to learn quickly, adapt to new tools, and take initiative
  • Familiarity with MS Windows, MS Office, and general system architecture
  • Flexibility to support market hours and occasional weekend on-call shifts
  • Experience in a customer service or client-facing role

What Sets You Apart

  • Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
  • 1-2 years of experience in financial services, accounting, or a related industry
  • Exposure to portfolio accounting or trade order management systems
  • Familiarity with SQL, UNIX, or LINUX environments

Join SS&C, where innovation meets global opportunities. Click here to apply.

https://www.ssctech.com/hubfs/website/pdf/Privacy-Notice-for-CA-Job-Applicants.pdf

#LI-PE1

#LI-HYBRID

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply