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Client Services Analyst Jobs (NOW HIRING)

Nasdaq

Index Client Services Analyst

Philadelphia, PA · On-site

$66K - $112K/yr

As an Index Client Services Analyst reporting to the Director Client Success Management, you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq ...

Nasdaq

Index Client Services Analyst

Philadelphia, PA · Hybrid

$66K - $112K/yr

As an Index Client Services Analyst reporting to the Director Client Success Management, you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq ...

Nasdaq

Index Client Services Analyst

Philadelphia, PA · On-site

$66K - $112K/yr

As an Index Client Services Analyst reporting to the Director Client Success Management, you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq ...

Nationalindemnity

Client Services Analyst I

Omaha, NE · Hybrid

The Client Services Analyst provides customers technology support for company products, including assistance in accessing and navigating website applications and software programs, online account ...

Western Alliance Bank

Client Services Analyst III

$38/hr

Client Services Analyst III Location: Remote Pennsylvania What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and ...

Western Alliance Bank

Client Services Analyst III

$38/hr

Client Services Analyst III Location: Remote Pennsylvania What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and ...

Numerator

Sr. Client Services Analyst

Manhattan, NY · On-site

$70K - $80K/yr

The salary range for this role is $70,000-80,000/year + Bonus The Senior Client Services Analyst serves as a primary bridge between market research clients and internal analytical teams. This role ...

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Client Services Analyst information

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$48

How much do client services analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client services analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What does a client services analyst do?

A Client Services Analyst acts as a bridge between a company and its clients by providing support, analyzing client needs, and ensuring customer satisfaction. They handle client inquiries, troubleshoot issues, and often analyze data to identify trends or areas for improvement in service delivery. Their goal is to enhance the overall client experience and maintain strong professional relationships. Additionally, they may assist with onboarding new clients, preparing reports, and collaborating with internal teams to resolve client concerns.

How does a client services analyst typically interact with internal teams to resolve client issues?

A Client Services Analyst frequently collaborates with departments such as operations, IT, and sales to address and resolve client concerns efficiently. This role often acts as a bridge between the client and internal teams, ensuring that client needs are clearly communicated and solutions are delivered promptly. Regular meetings and status updates are common, and analysts may also participate in cross-functional projects to improve service delivery. Effective communication and strong problem-solving skills are essential for navigating these interactions and maintaining client satisfaction.

What are the key skills and qualifications needed to thrive as a client services analyst, and why are they important?

To thrive as a Client Services Analyst, you typically need strong analytical abilities, problem-solving skills, and a bachelor’s degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and Microsoft Excel is often required. Exceptional communication, active listening, and time management skills help you build rapport and efficiently address client needs. These competencies ensure effective client support, accurate issue resolution, and long-term client satisfaction vital to organizational success.

What is the difference between Client Services Analyst vs Customer Support Specialist?

AspectClient Services AnalystCustomer Support Specialist
Required CredentialsBachelor's degree, certifications in customer relationship management or related fieldsHigh school diploma or equivalent, relevant certifications optional
Work EnvironmentOffice setting, client-facing, analytical tasksCall centers, help desks, direct customer interaction
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, tech companies, service industries
Search & Comparison IntentUnderstanding client relationship management roles, analytical responsibilitiesCustomer support roles, troubleshooting, direct service

The main difference is that Client Services Analysts focus on managing client relationships, analyzing client needs, and providing strategic solutions, often in a corporate or financial setting. Customer Support Specialists primarily handle direct customer inquiries, troubleshooting, and support tasks. Both roles require strong communication skills, but the Analyst role tends to involve more analytical and strategic responsibilities.

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Client Services Analyst jobs near you
Infographic showing various Client Services Analyst job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

Client Services Analyst - Traded Deals

Jacksonville, FL • On-site

Global Loan Agency Services Limited
See more jobs at Global Loan Agency Services Limitedexternal

$50K - $60K/yr

Other

Posted 8 days ago

Job description

Client Services Analyst – Traded Deals

Location: Jacksonville, Florida

Salary: $50,000 - $60,000

Work Type: Hybrid Working

Position Summary

GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.

GLAS' vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.

The business currently comprises c.500 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $800 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai, Hong Kong, Jacksonville, Milan and Rome.

The Role Of Client Services Analyst

Client Services is responsible for managing and processing all operational aspects of GLAS client transactions within specific deadlines. Each team member has responsibility for a specific portfolio of traded Loans and is the primary operational contact for the Borrowers and Lenders on these transactions.

Key Responsibilities
  • Support the execution of primary and secondary loan market trades.
  • Coordinate the trade settlement process with counterparties, operations, and settlement teams.
  • Review trade documentation, assignment agreements, and participation agreements for accuracy.
  • Input trades into the Solvas loan platform, ensuring data integrity and accuracy.
  • Utilize the ClearPar trading platform and Excel-based reporting tools.
Reporting & Administrative Support
  • Assist with the preparation of weekly MIS reports.
  • Respond to ad hoc requests from the trading team and senior management.
  • Deal with audit requests in a timely and accurate manner.
Risk, Compliance & Escalation
  • Ensure adherence to internal controls, compliance requirements, and regulatory guidelines.
  • Conduct due diligence relating to potential fraud, money laundering, and both financial and reputational risks to GLAS.
  • Escalate relevant matters promptly to the Team Leader and/or Managers.
Training & Development
  • Train with Senior Client Services team members to gain an understanding of daily workflows, processes, and best practices.
Person Specification
  • Bachelor's degree or equivalent
  • Willingness to learn and have an inquisitive nature
  • Highly organized and adaptable with a "can do" positive attitude
  • Self-motivation and effective time management
  • Good written and verbal communication skills
  • Ability to effectively manage priorities while balancing competing demands and deadlines
Benefits
  • Base salary + bonus
  • Hybrid working
  • Long service award
  • Employee Assistance Program (EAP)
  • Career development and study support
  • Good holiday entitlement

Our people are at the heart of GLAS's success. We are committed to attracting, developing and retaining talented individuals in an environment built on inclusivity, diversity and opportunity. We believe that diverse perspectives drive innovation, encourage meaningful discussion and help us deliver the best outcomes for our clients.

We are passionate about supporting our employees' career development and long-term success. Our culture is underpinned by our core values of Excellence, Client Centricity, Collaboration and Innovation, which guide the way we work, support our clients and achieve results together.

At GLAS, we are committed to creating an environment where everyone has the opportunity to contribute, develop and thrive, regardless of background or experience. We believe that fostering an inclusive workplace strengthens our business, our people and the service we provide to our clients.

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