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Assistant Escalation Analyst Jobs (NOW HIRING)

Escalation Engineer

San Jose, CA · On-site

$100K - $150K/yr

Own root cause analysis for critical customer problems - be the point of contact that works with ... Provide ideas and assist with creation of documentation and training material for external and ...

The Escalation Manager, Junior supports the structured handling of escalated IT incidents by ... Strong problem-solving, analytical, communication, and interpersonal skills, with the ability to ...

Escalation Engineer

San Jose, CA · On-site

$100K - $150K/yr

Own root cause analysis for critical customer problems - be the point of contact that works with ... Provide ideas and assist with creation of documentation and training material for external and ...

Analysis of Infrastructure-related issues and identify proactive improvement measures * Ability to ... Utilize operational expertise to assist with driving resolution efforts regarding mission critical ...

Analysis of Infrastructure-related issues and identify proactive improvement measures * Ability to ... Utilize operational expertise to assist with driving resolution efforts regarding mission critical ...

Provide TM troubleshooting support and escalation analysis to help resolve operational, system, and ... Assist with TM rate loading, TM rate audit, and freight pay liaison support to Finance and Freight ...

Provide TM troubleshooting support and escalation analysis to help resolve operational, system, and ... Assist with TM rate loading, TM rate audit, and freight pay liaison support to Finance and Freight ...

Logistics Analyst

Phoenix, AZ · On-site

$69K - $104K/yr

Provide TM troubleshooting support and escalation analysis to help resolve operational, system, and ... Assist with TM rate loading, TM rate audit, and freight pay liaison support to Finance and Freight ...

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Assistant Escalation Analyst information

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$28K

$71.7K

$137K

How much do assistant escalation analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for assistant escalation analyst in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Escalation Analyst vs Customer Support Specialist?

AspectAssistant Escalation AnalystCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer related certificationsHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCorporate office or remote, handling escalated technical issuesCall centers, retail, or online support, handling general customer inquiries
Employer & Industry UsageTech companies, telecoms, and service providersRetail, e-commerce, and service industries
Common Search & ComparisonOften compared for technical escalation rolesCompared for general customer service roles

The Assistant Escalation Analyst typically handles complex technical issues requiring specialized knowledge, often within tech or telecom industries. In contrast, Customer Support Specialists focus on general customer inquiries and basic troubleshooting. While both roles involve customer interaction, the escalation analyst role requires more technical skills and experience with problem resolution at higher levels.

More about Assistant Escalation Analyst jobs

What cities are hiring for Assistant Escalation Analyst jobs?

Cities with the most Assistant Escalation Analyst job openings:

What are the most commonly searched types of Escalation Analyst jobs?

The most popular types of Escalation Analyst jobs are:

What states have the most Assistant Escalation Analyst jobs?

States with the most job openings for Assistant Escalation Analyst jobs include:

Infographic showing various Assistant Escalation Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $71,673 per year, or $34.5 per hour.

CPC Denials Escalation Analyst

Allied Digestive Health

West Long Branch, NJ • On-site

$30 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Allied Digestive Health rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

CPC Denials Escalation Analyst


We are hiring for a CPC Denials Escalation Analyst at our Central Business Office in West Long Branch, NJ

Summary:

This position requires strong expertise in coding guidelines, payer policy, denials management, and claims processing. The CPC Denials Escalation Analyst will serve as a subject-matter expert on denied-claim escalations, contribute to denial-prevention strategies, perform chart reviews, and ensure claims are properly adjudicated for payment. The role supports complex A/R projects, denial coding reviews, and compliance audits while maintaining productivity and quality standards aligned with regulatory and organizational requirements.


Essential Responsibilities:

The responsibilities of the CPC Denials Escalation Analyst will include:

• Master claim denials and claims processing to support denial prevention strategies and drive claim resolution to payment.

• Review coding-related denials for potential correction and resubmission.

• Work assigned high-level A/R projects and complex claim investigations.

• Maintain adherence to quality and productivity standards established by the organization and industry guidelines.

• Follow up on escalated or project-related claims, working no fewer than 65–70 claims per day.

• Identify denial and payer trends and communicate findings to AR management.

• Conduct follow-up with Medicare and Commercial insurance payers on escalated claims.

• Assist in identifying the need for payer policy updates or process changes to support regulatory compliance and claim payment.

• Participates in special projects as assigned.

• Any other duties as assigned.


Education and Experience Required:

CPC, CPB, or AHIMA associate's degree

• 5+ years Revenue Cycle Management experience

• Strong understanding of CPT, HCPCS, accounts receivable, and charge capture workflows

• Experience with Athena, Epic, or comparable PM/EHR systems


We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.




Monday-Friday 8:30am-5:00pm

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