ZipRecruiter

Log In

1

Assistant Escalation Analyst Jobs (NOW HIRING)

ASM Research

Escalation Manager, Junior

The Escalation Manager, Junior supports the structured handling of escalated IT incidents by ... Strong problem-solving, analytical, communication, and interpersonal skills, with the ability to ...

McKesson

Sr. Credit/Collections Specialist

Irving, TX · On-site

$22.91 - $38.18/hr

Escalation Analyst will be responsible for analyzing delinquent account balances and following up ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

Apex Informatics

Infrastructure Escalation Manager

Analysis of Infrastructure-related issues and identify proactive improvement measures * Ability to ... Utilize operational expertise to assist with driving resolution efforts regarding mission critical ...

McKesson

Sr. Credit/Collections Specialist

Irving, TX · On-site

$22.91 - $38.18/hr

Escalation Analyst will be responsible for analyzing delinquent account balances and following up ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

Apex Informatics

Infrastructure Escalation Manager

Analysis of Infrastructure-related issues and identify proactive improvement measures * Ability to ... Utilize operational expertise to assist with driving resolution efforts regarding mission critical ...

Zscaler

Interface with Engineering and assist the customer with testing or troubleshooting * Reproduce ... Experience utilizing AI-powered diagnostic tools or LLM-assisted log analysis to accelerate root ...

next page

Showing results 1-20

All JobsAssistant Escalation Analyst Jobs

Assistant Escalation Analyst information

See salary details

$28K

$71.7K

$137K

How much do assistant escalation analyst jobs pay per year?

As of Jul 5, 2026, the average yearly pay for assistant escalation analyst in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is the 3 month rule for jobs?

The 3 month rule in the context of an Assistant Escalation Analyst role often refers to a probationary period during which performance is closely monitored, and employment terms may be reviewed or adjusted. It is common for companies to evaluate new employees within this timeframe to determine ongoing employment or eligibility for benefits. This period helps both the employer and employee assess fit and performance before confirming permanent employment.

What is the difference between Assistant Escalation Analyst vs Customer Support Specialist?

AspectAssistant Escalation AnalystCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer related certificationsHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCorporate office or remote, handling escalated technical issuesCall centers, retail, or online support, handling general customer inquiries
Employer & Industry UsageTech companies, telecoms, and service providersRetail, e-commerce, and service industries
Common Search & ComparisonOften compared for technical escalation rolesCompared for general customer service roles

The Assistant Escalation Analyst typically handles complex technical issues requiring specialized knowledge, often within tech or telecom industries. In contrast, Customer Support Specialists focus on general customer inquiries and basic troubleshooting. While both roles involve customer interaction, the escalation analyst role requires more technical skills and experience with problem resolution at higher levels.

What is an escalation analyst?

An escalation analyst is a professional responsible for handling complex customer issues that cannot be resolved by frontline support. They analyze problems, coordinate with technical teams, and ensure timely resolution, often using tools like ticketing systems and troubleshooting skills. This role requires strong communication, problem-solving abilities, and knowledge of company products or services.

What jobs in the US pay 300,000 a year?

For an Assistant Escalation Analyst, reaching a $300,000 annual salary typically requires extensive experience, advanced skills, and often senior or managerial roles within the tech or finance sectors. High-paying roles in these fields may include senior analysts, managers, or specialized consultants, especially with certifications and a strong track record. Such salaries are usually achieved through a combination of base pay, bonuses, and stock options.

Is SOC analyst a high paying job?

SOC analyst roles are generally considered to offer competitive salaries within cybersecurity, with pay often increasing with experience, certifications, and technical skills. Entry-level positions tend to have lower pay, while experienced analysts or those with specialized skills can earn higher salaries, making it a potentially lucrative career in cybersecurity.
More about Assistant Escalation Analyst jobs
What cities are hiring for Assistant Escalation Analyst jobs? Cities with the most Assistant Escalation Analyst job openings:
What are the most commonly searched types of Escalation Analyst jobs? The most popular types of Escalation Analyst jobs are:
What states have the most Assistant Escalation Analyst jobs? States with the most job openings for Assistant Escalation Analyst jobs include:
What job categories do people searching Assistant Escalation Analyst jobs look for? The top searched job categories for Assistant Escalation Analyst jobs are:
Assistant Escalation Analyst jobs near you
Infographic showing various Assistant Escalation Analyst job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, 53% Part Time, and 7% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $71,673 per year, or $34.5 per hour.
CPC Denials Escalation Analyst

CPC Denials Escalation Analyst

Allied Digestive Health

West Long Branch, NJ • On-site

$27 - $31/hr

Full-time

Posted 12 days ago

Allied Digestive Health rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Summary:

This position requires strong expertise in coding guidelines, payer policy, denials management, and claims processing. The CPC Denials Escalation Analyst will serve as a subject-matter expert on denied-claim escalations, contribute to denial-prevention strategies, perform chart reviews, and ensure claims are properly adjudicated for payment. The role supports complex A/R projects, denial coding reviews, and compliance audits while maintaining productivity and quality standards aligned with regulatory and organizational requirements.


Essential Responsibilities:

The responsibilities of the CPC Denials Escalation Analyst will include:

• Master claim denials and claims processing to support denial prevention strategies and drive claim resolution to payment.

• Review coding-related denials for potential correction and resubmission.

• Work assigned high-level A/R projects and complex claim investigations.

• Maintain adherence to quality and productivity standards established by the organization and industry guidelines.

• Follow up on escalated or project-related claims, working no fewer than 65–70 claims per day.

• Identify denial and payer trends and communicate findings to AR management.

• Conduct follow-up with Medicare and Commercial insurance payers on escalated claims.

• Assist in identifying the need for payer policy updates or process changes to support regulatory compliance and claim payment.

• Participates in special projects as assigned.

• Any other duties as assigned.


Essential Skills:

The CPC Denials Escalation Analyst must be extremely detail-oriented. The CPC Denials Escalation Analyst must be able to comprehend all issues and articulate them to any person involved(s) needed to assist in their complete resolution. He/she must also possess:

  • Advanced analytical and reporting skills
  • Basic understanding of rudimentary medical terminology
  • Excellent judgment and decision-making
  • Problem-solving and organizational skills
  • Reliability, Accuracy, and Efficiency when dealing with patients or third-party payors
  • Excellent verbal and written communication skills
  • Ability to use good judgment in highly emotional and demanding situations
  • Ability to react to frequent changes in duties and volume of work
  • Excellent oral and written communication skills
  • Ability to manage multiple tasks with ease and efficiency
  • Ability to work independently with minimal supervision and be result-oriented
  • Effective interpersonal skills, including the ability to promote teamwork
  • Strong problem-solving skills
  • Ability to ensure a high level of customer satisfaction, including employees, patients, physicians, and external stakeholders
  • Maintains confidentiality of sensitive information
  • Broad knowledge of health care business office practices and principles


Education and Experience Required:

  • CPC, CPB, or AHIMA associate's degree
  • 5+ years Revenue Cycle Management experience
  • Strong understanding of CPT, HCPCS, accounts receivable, and charge capture workflows Experience with Athena, Epic, or comparable PM/EHR systems

Monday-Friday 8:30am-5:00pm

What Allied Digestive Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom