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529701736

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IT STAFFING SERVICES SOLICITATION UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
Solicitation Reference Number: 529701736 Working Title: Systems Analyst 3 Title/Level: Systems Analyst 3 Category: Applications/Software Development Full Time NTE Rate:$144.24
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission requires the services of 1 Systems Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
The Department of Information Resources (DIR) requires the services of a senior master data management administrator/developer, hereafter referred to as Worker, who meets the general qualification of Systems Analyst 3, Emerging Technologies and the specifications outlined in this document for Health and Human Services Commission (HHSC) Information Technology.
All work products resulting from the project shall be considered "works made for hire" and are the property of the HHSC. HHSC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. HHSC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s).
HHSC IT is continuing to develop an Enterprise Information Management (EIM) system under the Performance Management & Analytics System (PMAS).
This development effort will utilize an agile methodology based upon the approach currently in use at HHSC for the Performance Management & Analytics System (PMAS).
As a member of the agile development team, the worker responsibilities may include:
Overview
The Worker will serve as a senior master data management (MDM) administrator/developer, and a critical liaison between technical IT and non-technical program staff mastering complex member and provider data sources across the Health and Human Services (HHS) departments and agencies. This role empowers HHS staff to effectively determine client and provider identity crosswalks across application sources, for developing integrated agency analytical reporting and strategic decision-making. The ideal candidate has strong MDM and SQL skills, a deep understanding of HHS programs and data, strong history of data profiling across HHS data domains, with exceptional communication abilities to bridge the gap between technical data systems and operational users in the emerging context of AI.
Responsibilities
• Strategic Liaison and Translation
o Work with program areas, project sponsor and system SMEs to understand member and provider data domains and common data identity issues.
o Explain technical findings and data limitations in simple, non-technical language to end-users.
• Data Reporting and Visualization
o Extract, integrate, and analyze member and provider identity data from multiple complex internal and external sources to support HHS analytics needs.
o Collaborate with end-users and performance analysts or IT internal leaders to create visualizations showing member and provider profiles for constantly emerging analytics needs.
o Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
o Ensure all data identities adhere to agency data standards, data governance, and compliance regulations.
• Data Literacy and Training
o Champion data identity across the organization by developing and conducting training sessions for non-technical staff.
o Create clear, comprehensive documentation and tutorials on using master data for data integrations.
o Promote a data-driven culture by enabling and empowering all employees to effectively utilize master data tools and AI.
• Collaboration and Problem-Solving
o Work closely with data engineering, IT, and Program teams to troubleshoot data identity issues and address inconsistencies and mitigation strategies.
o Provide expert guidance to program staff on interpreting data identity trends and answering complex identity questions.
o Stay up to date on new AI and data identity tools and techniques to continuously improve data integrations, data quality and reporting.
• AI Prompting and Data Synthesis
o Develop and refine effective AI prompts and query strategies to retrieve and synthesize data accurately from complex data domains.
o Guide non-technical users in crafting precise prompts to get the data they need, ensuring fidelity and accuracy.
o Develop a library of standardized prompts and query templates for common data identity needs.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 12 Required Experience with Informatica PowerCenter 10 Required Experience gathering business requirements and translating complex identity resolutions and operational requirements into clear, actionable access paths for client or provider identity for complex analytics 10 Required Experience with MDM tools such Informatica MDM 8 Required Experience explaining technical findings and data limitations in simple, non-technical language to end-users and leadership. 8 Required Strong experience with SQL for data identification, data profiling and manipulation. 8 Required Experience collaborating with end-users and performance analysts or IT internal leaders to create and validate client and member identification strategies for analytics development. 8 Required Excellent communication, presentation, and interpersonal skills. 5 Preferred Experience with Business Intelligence/Data Warehouse 5 Preferred Experience with Informatica IICS 4 Preferred Experience working in a health and human services or similarly regulated environment, with a strong understanding of agency data domains. 4 Preferred Experience with data governance and data quality principles 3 Preferred Experience acting as the primary point of contact for program staff with MDM needs for analytics projects 2 Preferred Experience championing MDM across the organization 1 Preferred Experience with AI prompt development
III. TERMS OF SERVICE
Services are expected to start 09/01/2026 and are expected to complete by 08/31/2027. Total estimated hours per Candidate shall not exceed 2008 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.
The primary work location(s) will be at 4601 W. Guadalupe, Austin, TX 78751. The working position is On Site. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
V. OTHER SPECIAL REQUIREMENTS
**HHSC MAX NTE Rate: $119.00/HR for this position**
TERM OF SERVICE (Required)
Services are expected to start on or around September 1, 2026 and are expected to completed by August 31, 2027. Total estimated hours per Candidate shall not exceed 2008 hours for FY27.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
WORK HOURS AND LOCATION (Required)
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 4601 W. Guadalupe, Austin, TX 78751.
Position is ONSITE at the location listed above (NO REMOTE WORK). Program will only accept LOCAL ONLY candidates for this position.
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas and be local to submit their resume.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
OTHER SPECIAL REQUIREMENTS
Interviews will be conducted: (check all that apply)
☐ By Phone
☒ In person
☐ Through Microsoft Teams
IMPORTANT INFORMATION
A vendor's submission of a candidate may be disqualified if:

• The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal.
• Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR).
• The vendor submits more than one candidate for the same competitive solicitation, or RFR.
• The vendor submits a candidate after the response period for a competitive solicitation, or RFR.
• The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
  • Proper Formatting: Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level
  • Example: 529123456, Sanders Technologies, Jane Doe, Project Lead 3
• The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.

Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
VI. ADDITIONAL TERMS AND CONDITIONS
TERMS AND CONDITIONS
This position is subject to availability of funding.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or un...