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Retail Support Analyst Jobs (NOW HIRING)

Pure Hockey

Retail Support Coordinator

Holliston, MA · On-site

$50K - $70K/yr

Retail Support Coordinator Department: Retail Location: Holliston, MA About the Company : Pure ... Compile and analyze data and feedback to create Bi-Monthly and Annual Store Review reports.

Pure Hockey

Retail Support Coordinator

Holliston, MA · On-site

$50K - $70K/yr

Retail Support Coordinator Department: Retail Location: Holliston, MA About the Company : Pure ... Compile and analyze data and feedback to create Bi-Monthly and Annual Store Review reports.

Ignite Retail Technology

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Tech Support Analyst II

Charlotte, NC · Remote

Technical Support Analyst II Type: Full-Time, Remote Ignite Retail Technology is hiring a Technical Support Analyst II to operate at the front line of our retail technology platform. This role is for ...

KWI

Overnight Retail Support Specialist

Melville, NY · On-site

$22/hr

Overnight Retail Support Specialist Department: Support Employment Type: Full Time Location ... The Help Desk Analyst manages all support calls, and then work to troubleshoot, triages issues, and ...

KWI

Overnight Retail Support Specialist

Melville, NY

$22/hr

The Help Desk Analyst manages all support calls, and then work to troubleshoot, triages issues, and ... As a Overnight Retail Support Specialist, you excel at the below core competencies * Building ...

Albertsons

Retail Support Specialist

Boise, ID · On-site

The Retail Support Specialist is responsible for triaging and providing store support for ... Analyze, recommend, and communicate policies and procedure and company best practices affecting ...

Albertsons

Retail Support Specialist

Boise, ID

Analyze, recommend, and communicate policies and procedure and company best practices affecting inventory within the stores * Ensure service issue resolution within company guidelines and service ...

Albertsons

Retail Support Specialist

Boise, ID · On-site

Analyze, recommend, and communicatepolicies and procedureand company best practices affecting ... ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies ...

VergentLMS

Software Support Analyst

Ridgeland, MS · On-site

Software Support Analyst Job Category: Support Requisition Number: SOFTW001122 Posted: August 4, ... retail and online lending operations through a sophisticated software suite featuring data-rich ...

Vergent LMS

Software Support Analyst

Ridgeland, MS

... retail and online lending operations through a sophisticated software suite featuring data-rich ... Introduction As an Application Support Analyst, you will join a dedicated team of customer support ...

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How much do retail support analyst jobs pay per year?

As of Jun 5, 2026, the average yearly pay for retail support analyst in the United States is $69,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $78,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Retail Support Analyst job openings in the United States as of May 2026, with employment types broken down into 22% Full Time, 72% Part Time, 3% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,363 per year, or $33.3 per hour.
Retail Support Coordinator

Retail Support Coordinator

Pure Hockey

Holliston, MA • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Pure Hockey rating

5.9

Company rating: 5.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

391st of 713 rated retailers

Job description

Title: Retail Support Coordinator
Department: Retail
Location: Holliston, MA
About the Company:
Pure Hockey is a privately-owned specialty sporting goods company with 80 hockey retail stores and 2 e-commerce businesses. Positioned as the number one hockey retail company in the country, the company offers qualified candidates the opportunity to join a dynamic and fast-growing business.
Job Summary:
The Retail Support Coordinator will provide essential daily support for retail stores, ensuring seamless communication, efficient operations, and effective problem-solving. This role is responsible for managing vendor shipments to over 80 retail stores, overseeing invoices, and building weekly and monthly reports for the Retail Department. This role will assist in streamlining communication between retail stores and corporate departments, ensuring all operational needs are met.
Key Responsibilities:
  • Daily Retail Support: Provide ongoing direction and problem-solving support to retail stores to ensure seamless operations.
  • Stock and Ordering Management: Oversee the ordering and management of key store supplies housed at the office.
  • Vendor Shipment Oversight: Ensure the accurate and timely receiving of vendor shipments to retail stores.
  • Shipping and Logistics: Collaborate with Retail Stores, Buying Team, and Vendors to resolve any shipping-related issues and ensure timely deliveries.
  • Vendor Invoicing: Work closely with the Accounting Department to ensure accurate invoices from vendors, addressing any discrepancies.
  • Inventory Discrepancies: Collaborate with the Asset Protection Department to investigate and resolve any inventory discrepancies related to shipments.
  • Cycle Count Preparation: Assist retail stores in preparing for and conducting accurate weekly cycle counts.
  • Reporting: Build, manage, and run several weekly and monthly reports for the Retail Department.
  • Store Review Reports: Compile and analyze data and feedback to create Bi-Monthly and Annual Store Review reports.
  • Communication Management: Serve as the point of contact for all communication from Home Office Departments to Retail Stores, ensuring effective and timely delivery of information.
  • Intranet Management: Manage the company's intranet platform to ensure that all documents, communications, and resources are up to date for easy access by retail teams.

Requirements
Required Qualifications:
  • Proven experience in Retail and/or a Support role.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Excellent communication skills, both written and verbal.
  • Proficient in using software for reporting, inventory management, and communication (Microsoft Excel, Office Suite, intranet platforms).
  • Strong problem-solving and analytical skills, with diligence.
  • Ability to collaborate effectively across departments and with external partners.
  • Knowledge of supply chain coordination and inventory management is a plus.

Benefits
  • Medical, Dental, Vision & Disability Insurance
  • Life and Long-Term Disability Insurance
  • Flexible Spending Plan
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Employee Discount

Salary Range- $50,000 to $70,000
PM20
Salary Description
$50,000 - $70,000

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