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Retail Support Analyst Jobs (NOW HIRING)

Vergent LMS

Software Support Analyst

Ridgeland, MS · On-site

... retail and online lending operations through a sophisticated software suite featuring data-rich ... Introduction As an Application Support Analyst, you will join a dedicated team of customer support ...

Tekniforce

IT Support Analyst

Greenville, NC · On-site

We are looking for an IT Support Analyst. This is an on- site full-time permanent hire role in ... Previous experience within wireless retail, technical services, telecom, or similar technology ...

Fortive

Onsite Support Analyst

Bentonville, AR · On-site

The Onsite Support Analyst must be able to travel to the Walmart facility in Bentonville at least ... Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness ...

Fortive

Onsite Support Analyst

Bentonville, AR

The Onsite Support Analyst must be able to travel to the Walmart facility in Bentonville at least ... Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness ...

Gridmatic

Sales Support Analyst

Houston, TX · On-site

$60K - $100K/yr

Sales Support Analyst Gridmatic is a high-growth startup and a new kind of energy company ... retail. As solar and wind become the fastest-growing sources of electricity, variability from ...

New

Ariat

Customer Support Analyst

San Leandro, CA · On-site

$31.25 - $33.65/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat ... You will support and communicate with sales representatives, retailers and internal customers by ...

Burroughs

Technical Support Analyst

Elmhurst, IL

$65K - $90K/yr

... and retailers across North America. Through our North American network of field service ... Position Summary The Level 3 Technical Support Analyst serves as the highest escalation point ...

Loomis

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

... and retailers across North America. Through our North American network of field service ... Position Summary The Level 3 Technical Support Analyst serves as the highest escalation point ...

Burroughs, Inc.

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

... and retailers across North America. Through our North American network of field service ... Position Summary The Level 3 Technical Support Analyst serves as the highest escalation point ...

Ariat

Customer Support Analyst

Haslet, TX · On-site

$28.85 - $31.25/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat ... You will support and communicate with sales representatives, retailers and internal customers by ...

SPS COMMERCE, Inc.

Customer Support Analyst

Rogers, AR · On-site

$52K/yr

Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Job Summary: The Customer Support Analyst engages with customers in education and ...

Spscommerce

Customer Support Analyst

Rogers, AR · Hybrid

$52K/yr

Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Job Summary: The Customer Support Analyst engages with customers in education and ...

Fanatics, Inc.

Tech Support Analyst

Waxahachie, TX · On-site

Network Analysis and Troubleshooting Ability to: * Work multi-functionally with users to provide ... 000 retail locations, including its Lids retail stores. Our more than 22,000 employees are ...

Mastech Digital

Deskside Support Analyst

Enon, OH · On-site

$23 - $27/hr

We are currently seeking a Deskside Support Analyst for our client in the Retail domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a ...

Fanatics, Inc.

Tech Support Analyst

Waxahachie, TX · On-site

Network Analysis and Troubleshooting Ability to: * Work multi-functionally with users to provide ... 000 retail locations, including its Lids retail stores. Our more than 22,000 employees are ...

Apex Systems

Sales Support Analyst

Houston, TX · On-site

$30 - $38/hr

Sales Support Analyst We are seeking a Sales Support Analyst to join our sales team with a focus on the Natural Gas and Retail Energy market. This role supports direct and indirect sales activities ...

MSX International

Dealer Support Analyst

Troy, MI

... their retailers, and mobility organizations globally for more than 30 years. Our unwavering ... · Analyze and process Dealer RIM Purchase Loyalty and to approve or deny adjustments. · Ask ...

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Retail Support Analyst information

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$11K

$69.4K

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How much do retail support analyst jobs pay per year?

As of Jun 6, 2026, the average yearly pay for retail support analyst in the United States is $69,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $78,500.00 per year, depending on experience, location, and employer.
More about Retail Support Analyst jobs
What job categories do people searching Retail Support Analyst jobs look for? The top searched job categories for Retail Support Analyst jobs are:
Retail Support Analyst jobs near you
Infographic showing various Retail Support Analyst job openings in the United States as of May 2026, with employment types broken down into 22% Full Time, 72% Part Time, 3% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,363 per year, or $33.3 per hour.
Technical Support Analyst

Technical Support Analyst

ACI Infotech

Fort Lauderdale, FL

Other

Posted 19 days ago

Job description

Job Title: Technical Support Analyst

Location: Ft Lauderdale, Hollywood, Miramar area( Hybrid)

12+ months of Contract
Job Summary:
Technical Support Analyst, first point of contact for technical issues, answering calls and working on Technical Support issues to resolve common problems quickly and efficiently.
  • Respond to support tickets from employees experiencing technical difficulties with their hardware, software, or network.
  • Troubleshoot and resolve basic issues, such as resetting passwords, resolving printer connectivity problems, or installing approved software.
  • Escalate more complex problems to higher-level IT staff when a known solution is not readily available.
  • Document and track all support requests and their resolutions in a ticketing system to build an internal knowledge base.
  • Assist with device configuration and setup for new employees.
  • Perform remote and in-person support, which may include assisting staff at the Warehouse with their IT equipment.

--Warehouse activity which involves inventory management for IT equipment and general material handling, picking, packing, and shipping IT equipment to Work at Home Users and tracking deliveries with FedEx Ship Manager software (this specific experience is desired).

The warehouse component of the job involves inventory management for IT equipment and general material handling.

  • Track IT inventory, including laptops, monitors, keyboards, and other peripherals, using an asset management system.
  • Receive new equipment by unloading shipments, verifying contents against purchase orders, and inspecting for any damage.
  • Prepare outgoing shipments of IT hardware, ensuring items are accurately documented, packed, and labeled.
  • Perform cycle counts to verify that physical inventory matches digital records.
  • Use warehouse equipment, such as pallet jacks, to move and store equipment safely.
  • Maintain a clean and organized work environment in both the IT staging area and the main warehouse.

Technical and organizational skills:

  • Basic knowledge of computer hardware, software, and network concepts.
  • Familiarity with inventory or warehouse management systems (WMS) is a plus.
  • Proficiency in common office software (e.g., Microsoft Office Suite).
  • Excellent organizational skills and strong attention to detail for managing inventory accuracy.
  • Physical ability to perform manual labor, including lifting and moving items up to 50 lbs or more.

Interpersonal and communication skills:

  • Strong verbal and written communication skills for assisting and training employees.
  • Good problem-solving abilities to troubleshoot and resolve issues logically.
  • Strong customer service skills to assist users effectively and patiently.
  • The ability to be self-motivated and work productively with little supervision.

ACI (Advanced Computing International) is a Global Technology Services, Products & Solutions Company focused on designing and delivering the next generation applications and digital experiences for businesses and consumers. We specialize in Big Data & Analytics, Digital Transformation, IT Service Management, Cognitive Solutions, Artificial Intelligence, IOT & Future Networks, DevOps, Enterprise Applications & Managed Infrastructure Services & Industry Specific Solutions.

Leveraging the insights gained from working on innovative solutions and disruptive technologies, ACI develops Solutions to enhance business performance, accelerate product & applications time-to-market, harmonize Consumer Experiences and streamline their business operations. ACI works with clients across different business sectors: Financial Services, Healthcare, Manufacturing, Hi-Tech, Media, Utilities, Public sector, Retail, Telecom, E-commerce & Logistics, and Higher Education. ACI s core DNA is built on Innovation and co-existence to build a collaborative ecosystem where companies and consumers win.

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