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Client Operations Analyst Jobs (NOW HIRING)

Client Operations Analyst IIAbout the Role NLP Logix is looking for a Client Operations Analyst II to join our Client Operations team. This role supports complex client solutions across RPA, ...

Reporting to the Sr. Manager of Client Integration, the Operations Analyst will meet all service standards to ensure client satisfaction. Who We Are VytlOne is the nation's only independent, fully ...

Reporting to the Sr. Manager of Client Integration, the Operations Analyst will meet all service standards to ensure client satisfaction. Who We Are VytlOne is the nation's only independent, fully ...

As a Client Operations Analyst within our team, you will play a pivotal role in enhancing our client onboarding experience and providing comprehensive support across various products and platforms.

Reporting to the Sr. Manager, Client Integration, the Sr. Operations Analyst will meet all service standards to ensure client satisfaction. Position Location This is a remote-based position within ...

Reporting to the Sr. Manager, Client Integration, the Sr. Operations Analyst will meet all service standards to ensure client satisfaction. Position Location This is a remote-based position within ...

As an Operations Analyst, you will support and lead specific business and client initiative with a heavy focus on operational analytics to drive communications and decision-making. This role must be ...

As an Operations Analyst, you will support and lead specific business and client initiative with a heavy focus on operational analytics to drive communications and decision-making. This role must be ...

Client Operations Manager

Chapel Hill, NC ยท On-site +1

$110K - $135K/yr

Client Operations Manager Reporting To: Senior Client Operations Manager Location: Chapel Hill, NC ... Proven analytical and sound decision making skills * Proven history of delivering projects on time

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Client Operations Analyst information

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How much do client operations analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does a client operations analyst do?

A client operations analyst is responsible for managing client accounts, ensuring service delivery meets client expectations, and analyzing operational processes to improve efficiency. They often use data analysis tools and communicate with clients and internal teams to resolve issues and optimize workflows.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary ranging from $55,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.

What is the difference between Client Operations Analyst vs Client Service Associate?

AspectClient Operations AnalystClient Service Associate
Required CredentialsBachelor's degree, certifications in operations or finance often preferredBachelor's degree, customer service or communication certifications beneficial
Work EnvironmentFinancial firms, investment banks, asset management companiesBank branches, financial institutions, client support centers
Employer & Industry UsageUsed in finance, banking, asset managementCommon in banking, financial services, client support roles
Search & Comparison IntentUnderstanding operational roles in client managementCustomer support and client interaction roles

The main difference is that a Client Operations Analyst focuses on managing internal processes, data analysis, and operational efficiency related to client accounts, while a Client Service Associate primarily handles direct client interactions, inquiries, and support. Both roles are essential in financial services but serve different functions within client management teams.

How does a Client Operations Analyst typically collaborate with other departments to ensure smooth client onboarding and support?

Client Operations Analysts often work closely with teams such as Sales, Customer Success, and IT to facilitate seamless client onboarding and ongoing support. They coordinate information flow, resolve operational issues, and help implement process improvements that enhance client satisfaction. Regular cross-functional meetings and shared project management tools are common, allowing analysts to anticipate client needs and address concerns proactively. This collaboration ensures that clients receive consistent, high-quality service throughout their lifecycle.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) reports are audit reports used by organizations to demonstrate controls over financial reporting. The term SOC 1 itself is not a job role; however, roles involved in SOC 1 audits, such as compliance analysts or auditors, often require entry-level knowledge of internal controls and auditing standards. Entry-level positions in this field typically require understanding of control frameworks and may involve supporting audit processes under supervision.

What are the key skills and qualifications needed to thrive as a Client Operations Analyst, and why are they important?

To thrive as a Client Operations Analyst, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with data analysis tools, CRM systems, and proficiency in Excel or similar platforms is often required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you build strong client relationships and navigate complex issues. These skills are vital for ensuring efficient operations, accurate reporting, and high levels of client satisfaction.

What does a client analyst do?

A client operations analyst is responsible for managing client accounts, analyzing client data, and ensuring service delivery meets client needs. They often use tools like CRM software and require strong communication and analytical skills to support client satisfaction and retention.
More about Client Operations Analyst jobs
Infographic showing various Client Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Client Operations Analyst

Client Operations Analyst

Choice Logistics

King Of Prussia, PA โ€ข On-site

Other

Posted 26 days ago


Job description

The Client Operations Analyst is responsible for managing the daily processing of client requests related to warehouse activities outside of standard operations. The role will act as the primary contact for all special ad-hoc client requests. This role requires a proactive mindset, exceptional attention to detail, and a strong commitment to timeliness. The Analyst will follow established procedures or design new workflow to process each request, ensure accurate data capture and communication in alignment with all relevant Choice procedures.


JOB RESPONSIBILITIES:

  • Review and document any intake requests.
  • Generate special request tickets to ensure compliance with system processing requirements.
  • Drive timely responses from warehousing vendors.
  • Ensure timely updates provided to clients on progress and completion.
  • Maintain tracking log of all requests.
  • Collaborate with internal support teams (Client Services, Operations, IT, etc.) as needed.
  • Provide world class communication to all internal and external stakeholders.
  • Monitor trends and make data driven decisions for resolution.
  • Identify and communicate opportunities for process and system improvements.
  • Support client facing team members to ensure world class customer service.



SKILLS/QUALIFICATIONS:

  • Bachelor's degree or equivalent preferred.
  • Previous experience in logistics, especially warehousing, is preferred.
  • Experience in client-facing roles preferred.
  • Proficient with Microsoft Word, Excel, PowerPoint, Outlook, Teams.
  • Exceptional verbal and written communication skills.
  • Proven ability to analyze data with high attention to detail.
  • In office 2-3 days/week