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Client Operations Analyst Jobs (NOW HIRING)

Sawdey Solution Services

Operations Analyst

$50K - $80K/yr

The Operations Analyst will support various Sawdey MSD client relationships from an operational/financial perspective.Additional responsibilities include, but are not limited to:- Reconcile client ...

Sawdey Solution Services

Operations Analyst

$50K - $80K/yr

The Operations Analyst will support various Sawdey MSD client relationships from an operational/financial perspective. Additional responsibilities include, but are not limited to: • Reconcile ...

Dexian

Client Operations I Analyst I

Castle Shannon, PA · On-site

$24 - $25/hr

Client Operations I Analyst I Location: Pittsburgh, PA 15258 Pay Rate: $24 - $25/hr. Duration: 12 months contract Shift: 8-5:30 PM M-F Job Overview: * Qualified candidate will assist with a several ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... This role is equal parts relationship management, operational oversight, and analytical problem ...

Envolve Inc

Operations Analyst

El Paso, TX · On-site

$25 - $27/hr

Envolve Client Services Group owns and professionally manages apartment communities located in ... The Operations Analyst will also research issues which affect property operations, accounting and ...

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How much do client operations analyst jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for client operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does a Client Operations Analyst do?

A Client Operations Analyst is responsible for supporting the operational needs of clients within a business, often serving as a liaison between clients and internal teams. Their tasks typically include managing client accounts, handling data analysis and reporting, resolving operational issues, and ensuring that clients receive timely and accurate service. They work to streamline processes and improve client satisfaction by identifying inefficiencies and implementing solutions. Strong communication, analytical, and organizational skills are essential in this role.

What is the difference between Client Operations Analyst vs Client Service Associate?

AspectClient Operations AnalystClient Service Associate
Required CredentialsBachelor's degree, certifications in operations or finance often preferredBachelor's degree, customer service or communication certifications beneficial
Work EnvironmentFinancial firms, investment banks, asset management companiesBank branches, financial institutions, client support centers
Employer & Industry UsageUsed in finance, banking, asset managementCommon in banking, financial services, client support roles
Search & Comparison IntentUnderstanding operational roles in client managementCustomer support and client interaction roles

The main difference is that a Client Operations Analyst focuses on managing internal processes, data analysis, and operational efficiency related to client accounts, while a Client Service Associate primarily handles direct client interactions, inquiries, and support. Both roles are essential in financial services but serve different functions within client management teams.

How does a Client Operations Analyst typically collaborate with other departments to ensure smooth client onboarding and support?

Client Operations Analysts often work closely with teams such as Sales, Customer Success, and IT to facilitate seamless client onboarding and ongoing support. They coordinate information flow, resolve operational issues, and help implement process improvements that enhance client satisfaction. Regular cross-functional meetings and shared project management tools are common, allowing analysts to anticipate client needs and address concerns proactively. This collaboration ensures that clients receive consistent, high-quality service throughout their lifecycle.

What are the key skills and qualifications needed to thrive as a Client Operations Analyst, and why are they important?

To thrive as a Client Operations Analyst, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with data analysis tools, CRM systems, and proficiency in Excel or similar platforms is often required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you build strong client relationships and navigate complex issues. These skills are vital for ensuring efficient operations, accurate reporting, and high levels of client satisfaction.
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Client Operations Analyst jobs near you
Infographic showing various Client Operations Analyst job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Operations Analyst

Operations Analyst

Advanced Medical Pricing Solutions

Alpharetta, GA • On-site, Remote

Full-time

Posted 10 days ago

Job description

The Operations Analyst supports the AMPS PriceDynamix Operations team by ensuring accurate system configurations, serving as a primary operations contact for clients, and managing ongoing operational performance. This role partners closely with internal teams and high-profile clients to ensure client satisfaction through timely, professional communication, proactive monitoring of operational dashboards, and deep knowledge of operations processes. The Operations Analyst also leads internal initiatives designed to improve quality, efficiency, and overall performance.
Requirements
Essential Job Duties:
• Identify client needs, anticipate potential issues, and proactively address concerns to maintain strong client relationships.
• Act as a primary operations contact for clients by providing clear, concise, and timely communication.
• Create and deliver client-facing presentations that are clear, concise, and visually compelling.
• Monitor claims dashboards and operational metrics to identify trends, risks, and improvement opportunities.
• Support quality, accuracy, and turnaround time standards across operations workflows.
• Initiate and manage internal projects that support the company's goals.
• Monitor, prioritize, and appropriately escalate operations-related tickets.
• Design and document workflows to illustrate end-to-end operational and system processes.
• Analyze provider contracts and perform quality checks related to system setup and configuration.
• Demonstrate strong communication and presentation skills, especially regarding presentation and influence for internal and external audiences.
• Collaborate effectively with operations teammates and cross-functional partners to support company culture and objectives.
• Maintain a positive, professional attitude in all internal and external interactions.
• Ensure strict compliance with HIPAA and all applicable regulatory requirements.
Skills/Abilities:
• Excellent verbal and written communication skills.
• Strong analytical skills with a data-driven approach to decision-making.
• Self-motivated, proactive, and able to take initiative.
• Ability to organize, prioritize, and manage multiple tasks with strong attention to detail and follow-through.
• Proven ability to lead projects from initiation through completion.
• Technical knowledge of healthcare claims systems
• Experience analyzing operational metrics and driving performance improvement.
Education/Experience:
• Associate's or Bachelor's degree, preferably with a focus on operations or healthcare
• Minimum 2+ years of healthcare industry experience.
• Experience communicating directly with clients in an operational or support role.
• Knowledge of CPT, ICD-10 coding, medical terminology, and medical billing preferred.
• Experience working with claim processing, payors, TPAs, or self-insured groups a plus.
• Proficiency in Microsoft Office and spreadsheet analysis.

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