Operation Support Analyst Jobs (NOW HIRING)

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. 

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a Procurement Operation & Support Analyst position based in Bedford, NH. 

The Procurement Operations & Support Analyst plays a key role in supporting strategic procurement initiatives across Lactalis' North American operations. This position is responsible for managing direct material contract pricing, serving as the subject matter expert for procurement systems, and ensuring the accuracy and efficiency of procurement processes.

Working cross-functionally with Procurement, Supply Chain, Plant Scheduling & Replenishment, Master Data, Accounts Payable, and Project teams, the Procurement Operations & Support Analyst will help drive operational excellence, support business objectives, and contribute to continuous process improvement. This role reports to the Director, North American Procurement Excellence.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Act as the bridge/primary liaison between corporate procurement and plant materials replenishment.
• Create and update contracts (Outline Agreements, Purchase Info Records and other associated SAP documents) in SAP.
• Provide AP support and invoice/purchase order discrepancy resolution for zone purchasing team.
• Update all item designations and changes.
• Assist in compiling, organizing, and maintaining detailed data to maintain specifications for all raw material and packaging resources.
• Assist Business Process Owner with project management of various purchasing initiatives.
• Create and share best practices with other purchasing shared services specialists in the zone and with headquarters in France.
• Drive continuous improvement through innovation and compliance tools.
• Provide other miscellaneous support for general purchasing functions.

WORK CONDITIONS

• Travel may be required occasionally.
• Extended hours may be necessary depending on the project needs.
• To fulfill these responsibilities, tools such as a computer or allowance(s) will be provided.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Lactalis Hybrid Work Policy (3 days in-office, 2 days WFH). 

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree in supply chain, Business, Information Technology, or a related field is preferred. 
• 5+ years of experience in procurement, supply management, or procurement operations support.
• Advanced knowledge of SAP Materials Management (SAP MM) and the Procure-to-Pay (P2P) lifecycle.
• Advanced Microsoft Excel skills, including data analysis and reporting.
• Experience in the food manufacturing or consumer packaged goods (CPG) industry is preferred.
• Strong working knowledge of SAP MM and procurement-related business processes.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Excellent analytical skills with the ability to interpret complex data and develop actionable insights.
• Strong problem-solving skills with the ability to identify issues, troubleshoot, and implement effective solutions.
• Highly organized with exceptional planning, prioritization, and project management skills.
• Self-motivated with the ability to work independently, take initiative, and manage multiple priorities.
• Strong verbal and written communication, presentation, and interpersonal skills.
• Collaborative team player who builds positive working relationships across functions and values diverse perspectives.
• Demonstrated accountability with a commitment to delivering accurate, timely, and high-quality results.
• Customer-focused mindset with the ability to respond effectively to internal stakeholder needs and build trusted partnerships.
• Adaptable and continuous improvement-oriented, with the ability to navigate change and recommend process enhancements.
• Demonstrated professionalism, sound judgment, and discretion when handling confidential information.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.