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Network Operations Center Analyst Jobs (NOW HIRING)

Mentor and train junior and mid-level Network Operations Center analysts on firewall and Zscaler troubleshooting methodologies. * Participate in operational readiness and continuous improvement ...

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Network Operations Center Analyst information

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How much do network operations center analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for network operations center analyst in the United States is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $39.90 per hour, depending on experience, location, and employer.

What is the difference between Network Operations Center Analyst vs Network Engineer?

AspectNetwork Operations Center AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNP, CCNA, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, 24/7 shift workDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom, IT services, large enterprisesIT consulting, enterprise networks, service providers

The Network Operations Center Analyst primarily monitors and troubleshoots network issues in real-time, often working in shifts. In contrast, the Network Engineer focuses on designing, deploying, and maintaining network systems. While both roles require networking certifications like CCNA, the analyst role is more operational, whereas the engineer role is more technical and project-oriented.

What are some common challenges faced by Network Operations Center Analysts, and how can they be addressed?

Network Operations Center (NOC) Analysts frequently encounter challenges such as responding to high-pressure incidents, managing multiple alerts simultaneously, and troubleshooting complex network issues. Staying organized and maintaining clear communication with team members and other IT departments are crucial for effective incident resolution. Continuous learning and familiarity with monitoring tools help analysts quickly identify and resolve problems, while following established escalation procedures ensures that critical issues are addressed promptly. Building strong teamwork skills and participating in regular training can help NOC Analysts adapt to evolving technologies and shifting network demands.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP, salaries can increase significantly, making it a financially rewarding cybersecurity role.

What does a network operations analyst do?

A network operations analyst monitors, maintains, and troubleshoots an organization’s computer networks to ensure optimal performance and security. They use tools like network monitoring software, analyze network traffic, and respond to outages or security incidents, often working in shifts to provide 24/7 support. Strong technical skills, knowledge of networking protocols, and relevant certifications are typically required for this role.

What are the key skills and qualifications needed to thrive as a Network Operations Center Analyst, and why are they important?

To thrive as a Network Operations Center Analyst, you need a solid understanding of network protocols, troubleshooting methodologies, and a degree or certification in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Splunk, as well as certifications such as CompTIA Network+ or Cisco CCNA, is often required. Attention to detail, strong problem-solving skills, and the ability to communicate effectively under pressure are crucial soft skills. These competencies ensure rapid incident response, minimize downtime, and maintain the integrity of network operations in high-stakes environments.

What jobs pay $500,000 a year in the US?

In the context of a Network Operations Center Analyst, salaries reaching $500,000 annually are uncommon and typically reserved for executive-level roles or highly specialized positions with significant experience, certifications, or leadership responsibilities. Most network analysts earn lower salaries, but senior roles in cybersecurity, network architecture, or executive management can approach or exceed this level. Achieving such compensation often involves advanced skills, certifications, and extensive industry experience.

What are Network Operations Center Analysts?

Network Operations Center (NOC) Analysts are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization’s computer networks and systems. They work in a centralized location, called a network operations center, to ensure network availability, performance, and security. Their duties include responding to network alerts, resolving outages, escalating critical issues, and documenting incidents to minimize downtime and maintain smooth network operations.

What is a network operations center analyst job description?

A network operations center analyst monitors and maintains an organization’s network infrastructure to ensure optimal performance and security. They troubleshoot network issues, respond to alerts, and coordinate with technical teams, often using tools like network monitoring software. This role typically requires strong problem-solving skills, knowledge of networking protocols, and relevant certifications such as CCNA or CompTIA Network+.
More about Network Operations Center Analyst jobs
What cities are hiring for Network Operations Center Analyst jobs? Cities with the most Network Operations Center Analyst job openings:
What states have the most Network Operations Center Analyst jobs? States with the most job openings for Network Operations Center Analyst jobs include:

Network Operations Center Analyst - Associate

UPMC Senior Communities

Pittsburgh, PA • On-site

$24.40 - $36.80/hr

Full-time

Posted 10 days ago


Job description

UPMC is looking for a NOC (Network Operations Center) Analyst Associate to join their team. This role will be Fully on-site (WFH technology available for short -term or emergency needs. Will only be accepting candidates within the PA area since this role will be ON-SITE.
The shift will be 7PM-7AM
Week 1 Thursday / Friday / Saturday
Week 2 Sunday / Thursday / Friday / Saturday
2 week period is 84 hours (4 hours OT)
Description
The NOC Analyst Associate supports a 24x7x365 Network Operations Center responsible for monitoring, maintaining, and restoring UPMC's enterprise data and voice networks. This role performs real-time surveillance of a large multi-vendor environment, ensuring network uptime, performance, and SLA compliance. Using a suite of enterprise monitoring tools, the analyst responds to alerts, troubleshoots issues across switches, routers, firewalls, and WAN circuits, and works toward rapid incident resolution.
The position collaborates closely with senior NOC staff, network engineering teams, and external service providers to escalate, coordinate, and communicate issues effectively.
Key Responsibilities
• Provide Level 1 support across UPMC's enterprise network infrastructure, delivering strong customer service and clear communication with engineers, vendors, and internal stakeholders.
• Monitor network performance and availability using enterprise tools (e.g., Stablenet, Nokia Wavesuite/NFM-P, Splunk, Palo Alto Panorama), identifying and responding to issues proactively.
• Respond to alarms, outages, and abnormal network conditions, following established procedures to restore service or escalate when appropriate.
• Troubleshoot network issues across switches, routers, firewalls, and WAN circuits, working toward resolution while partnering with senior staff as needed.
• Coordinate testing and repair of WAN circuits with telecommunications providers and external vendors to ensure timely resolution.
• Document incidents, troubleshooting steps, and network changes while maintaining accurate operational records and knowledge resources.
Qualifications:
Required Qualifications
  • Foundational understanding of networking concepts, including OSI model, TCP/IP, VLANs, and routing basics (Layer 2 vs Layer 3).
  • Basic familiarity with IP addressing, subnetting, and the role of default gateways in network communication.
  • Exposure to network devices such as switches, routers, and firewalls, including logging in and performing basic verification or troubleshooting tasks.
  • Understanding of common network protocols (e.g., TCP, UDP, SNMP, OSPF, BGP) at a conceptual level.
  • Awareness of modern network architectures such as MPLS, SD-WAN, or segmentation (overlay vs. underlay concepts preferred but not required).
  • Strong analytical and troubleshooting skills with the ability to follow established procedures and escalate issues appropriately.
  • Effective communication skills and the ability to work collaboratively with technical teams and non-technical stakeholders.

Preferred Qualifications
  • Associate's or bachelor's degree in information technology, Networking, or related field (or equivalent experience).
  • Entry-level certification such as CCNA (or actively pursuing).
  • Prior exposure to a NOC, help desk, or IT support environment.
  • Familiarity with packet capture tools (e.g., Wireshark) or network monitoring platforms

Licensure / Compliance
• Act 34 Clearance required.
UPMC is an Equal Opportunity Employer/Disability/Veteran