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Network Operations Center Analyst Jobs (NOW HIRING)

NTT DATA, Inc.

Network Operations Center Manager

Annapolis, MD · On-site

$84K - $112K/yr

Network Operations Center (NOC) Manager - Public Sector SLED Position Overview: NTT DATA seeks a ... Supervise NOC staff, shift leads, analysts, and escalation resources. * Oversee monitoring coverage ...

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Network Operations Center Analyst information

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How much do network operations center analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for network operations center analyst in the United States is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $39.90 per hour, depending on experience, location, and employer.

What is a network operations center analyst?

Network Operations Center (NOC) Analysts are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization’s computer networks and systems. They work in a centralized location, called a network operations center, to ensure network availability, performance, and security. Their duties include responding to network alerts, resolving outages, escalating critical issues, and documenting incidents to minimize downtime and maintain smooth network operations.

What skills and qualifications are needed to be a network operations center analyst?

To thrive as a Network Operations Center Analyst, you need a solid understanding of network protocols, troubleshooting methodologies, and a degree or certification in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Splunk, as well as certifications such as CompTIA Network+ or Cisco CCNA, is often required. Attention to detail, strong problem-solving skills, and the ability to communicate effectively under pressure are crucial soft skills. These competencies ensure rapid incident response, minimize downtime, and maintain the integrity of network operations in high-stakes environments.

What are common challenges faced by network operations center analysts, and how can they be addressed?

Network Operations Center (NOC) Analysts frequently encounter challenges such as responding to high-pressure incidents, managing multiple alerts simultaneously, and troubleshooting complex network issues. Staying organized and maintaining clear communication with team members and other IT departments are crucial for effective incident resolution. Continuous learning and familiarity with monitoring tools help analysts quickly identify and resolve problems, while following established escalation procedures ensures that critical issues are addressed promptly. Building strong teamwork skills and participating in regular training can help NOC Analysts adapt to evolving technologies and shifting network demands.

What is the difference between Network Operations Center Analyst vs Network Engineer?

AspectNetwork Operations Center AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNP, CCNA, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, 24/7 shift workDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom, IT services, large enterprisesIT consulting, enterprise networks, service providers

The Network Operations Center Analyst primarily monitors and troubleshoots network issues in real-time, often working in shifts. In contrast, the Network Engineer focuses on designing, deploying, and maintaining network systems. While both roles require networking certifications like CCNA, the analyst role is more operational, whereas the engineer role is more technical and project-oriented.

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Network Operations Center Analyst jobs near you
Infographic showing various Network Operations Center Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,392 per year, or $35.3 per hour.

Analyst, Network Operations Center

Guitar Center

Phoenix, AZ

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

374th of 734 rated retailers

Job description

Important: This role is based onsite at our downtown Phoenix network operations center office on a full-time basis. You must be willing and able to work a 12-hour shift from

5:30 am - 5:30 pmThursday, Friday, Saturday, Sunday (week a)
5:30 am - 5:30 pmFriday, Saturday, Sunday (week b)

About the Role:

We are seeking a highly skilled Network Operations Center Analyst to join our team. The Network Operations Center Analyst will play a crucial role in monitoring, analyzing, and maintaining the performance and efficiency of our operational systems. This individual will work closely with various departments to ensure seamless operations, identify potential issues, and implement solutions to optimize performance.

What You'll Do:

  • Monitor operational systems, networks, and applications to ensure optimal availability, performance, and security
  • Respond promptly to alerts, incidents, and service requests, following established procedures and protocols
  • Assess, contain, and escalate environmental emergencies involving fire suppression, power systems, AC units, and UPS battery backups
  • Collaborate with cross-functional teams to troubleshoot and resolve technical issues affecting operations
  • Document incidents, actions taken, and resolutions to maintain accurate records for analysis and future reference
  • Contribute to the development and implementation of proactive measures to prevent system failures and enhance reliability
  • Receive, stage, and assist in the installation of network, compute, and storage equipment
  • Stay current with industry trends, best practices, and emerging technologies related to operational management
  • Analyze operational data and metrics to identify trends, patterns, and potential risks to efficiency

What You'll Need:

  • Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve technical issues
  • Excellent communication skills and the ability to collaborate effectively with diverse teams
  • Experience with ITSM and monitoring platforms such as ServiceNow, Datadog, or SolarWinds
  • Familiarity with the ITIL framework and hands-on experience with incident management processes
  • Relevant certifications such as CompTIA A+, Security+, or ITIL Foundation, are a plus

Disclaimer:While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.

Compensation:

  • Pay range:$22/hour - $26/hour, dependent on experience and background.This role isnot eligiblefor the Guitar Center Company bonus program.Actual pay may vary based on education, experience, and other factors.Pay ranges are listed in compliance with state-specific laws and may differ by location

Why Join Guitar Center Company?

For our employees who are musicians we offer the unique opportunity of gig leave, take time off to share your music with the world, and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Inclusive workplace: We are an Equal Opportunity Employer committed to diversity and fair hiring practices. If you need accommodation to apply due to disability, please email recruiting@guitarcenter.com.

What Guitar Center employees say

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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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